Reviews (87)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
August 12, 2024

BIK seamlessly integrates with WhatsApp, text, and every channel, making it easy to reach our audience across multiple platforms. The user-friendly interface and powerful features allow us to create, monitor, and optimize our campaigns with ease.

Highly recommended!

SCOOBOO
India
8 months using the app
August 2, 2024

It's the one-stop solution that integrates seamlessly with SMS, WhatsApp, Instagram, emails, Facebook, and Messenger. BIK excels at handling marketing across these channels, ensuring a smooth and efficient process. Their unified helpdesk simplifies addressing client queries by consolidating all channels into a single, easy-to-use dashboard. Plus, their team is always open and ready to assist you every step of the way. BIK truly makes marketing a breeze!

Muvazo
India
7 months using the app
August 8, 2024

One of the best 360 degree solution. Highlight is their support team - Rajat, Vidushi and team are always spot on from the time of onboarding to optimisation.
We are able to do almost everything via this app be it retention, remarketing or acquisition. This is the only solution you need if you are into D2C space.

Gillori
India
2 months using the app
June 19, 2024

It's truly an all-in-one platform that brings together everything you need in one place.
The layout is clean and well-organized, ensuring that even new users can find what they need without any confusion.
Moreover, the app's functionality is impressive.

KHOJ.CITY
India
10 months using the app
June 18, 2024

BIK is a very user-friendly platform that is ideal for beginners. Overall, the UI is really fantastic and simple to use. The group works quickly to resolve problems and create routes that meet our needs.

UrbanStree
India
10 months using the app
May 24, 2024

Bik is the ultimate app for all your marketing needs. It handles Marketing Campaigns & Automations seamlessly across WhatsApp, Instagram, Email, and SMS. The Advanced Chatbot & Journeys for WhatsApp & Instagram enhance customer interaction, while the Customer Service Suite consolidates Inbox, Messenger, Instagram, WhatsApp, SMS, and Email into one efficient platform.

The Instagram AI feature, with Comment to DM and End-to-End purchase capabilities, is a game-changer. Plus, the Gamification tools like Spin the Wheel, Back in Stock, and Price Drop notifies keep customers engaged and returning.

Bik's robust analytics and responsive support team make it an indispensable tool for any e-commerce store aiming to boost media campaign effectiveness and user engagement.

Lavie World
India
About 1 year using the app
June 7, 2024

The experience is seamless and the UI is great! Cheers to the team :)

Gladful
India
9 months using the app
May 29, 2024

We have had a very seamless experience with Bik. It has all the capabilities and features required for an e-commerce brand. Their customer support is extremely prompt and all concerns get resolved quickly.

d'you
India
10 months using the app
June 14, 2024

I've been using Bik for our email marketing needs, and it has been an incredible experience. The platform is user-friendly, offering a range of powerful features.

What truly sets Bik apart is their exceptional team support. Anytime we encountered an issue or had a question, their support team responded promptly and went above and beyond to assist us. Their expertise and dedication are unparalleled.

Overall, Bik is a fantastic choice for anyone looking to elevate their email & whatsapp marketing efforts. Highly recommended!

Cottagora
India
6 months using the app
May 29, 2024

We have been using BIK one month now, till now the experience is good.
The team of BIK is great to work with, they are available at your convenience and explain to you every little detail with patience.
Special mention to Akansh who was available 24*7 without hesitation to solve every problem or doubt. So thanks Akansh and team for your support.

SHOEGR
India
8 months using the app