Bing Shopping , 83 reviews

Overall rating
Counts per rating level
  • 77% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 16% of ratings are 1 stars
Edited August 13, 2023

does not react at all -tried 3 times/does not react at all -tried 3 times/does not react at all -tried 3 times

EDIT August 2023: No answer to my email I sent to the address you gave me here? Are we paying for no service?

bentelinn home
About 1 month using the app
Shopping Cart Apps replied February 25, 2023

Hi. We apologize for not seeing your support messages in our intercom support platform. Can you send a message to directly? We would love the opportunity to answer any questions you may have.

Edited September 12, 2021

Awesome customer service. Chris was super responsive and helpful in setting up the app. Can't wait to see how this helps my already high conversion rate from Bing!

Dirty Jane
4 months using the app
Shopping Cart Apps replied August 26, 2021

We can imagine how frustrating this is. We've been replying to your support emails, but also not getting a response back. Please contact us direct at so we can assist you.

March 13, 2022

Had trouble getting app to work Christopher offered to help gave him our Microsoft number plus sent a invite but never bothered to help us.
So deleting this app due to can't get it to work and no support you can trust.

Naughty by Nature Adult Store
2 days using the app
January 28, 2021

I've uninstalled the app however it still charged the monthly fee. I requested a refund but yet to hear from you guys. Please revert to me asap.
This is a pretty lousy app to use and the service is unimaginable.

My Sweet Tots
2 months using the app
Shopping Cart Apps replied May 16, 2021

We pride ourselves on expert support, but we are sorry we did not live up to your expectations. We issued a complete refund as requested.

January 25, 2018

The app was functional for me, but don't expect any kind support from them. I've tried for almost 2 weeks now to get a response from them and nothing, and all I wanted was to inquire about minor adjustments to my feed, which were suggested by a Bing representative.

Mobility Phones
United States
Over 1 year using the app
November 10, 2017

It was a great AP until Bing has a complaint from a other advertiser that your prices are lower then theirs ,pays more per month in advertising budget then you so they pull your ad to keep the other advertiser

Sports Nut Emporium
United States
6 months using the app
January 23, 2021

Terrible customer service, it is nonexistent! Emailed several times and no one is home to help! We were excited to use this app and the install is not easy as well as time consuming. Once the app is set up, we ran a campaign and still no ads running. As of now it is a total waste of time (5 days of set up with no help from the developer). We are uninstalling the app due to zero customer Service. What a shame! If someone helped and the ads worked - would have no issues paying for the app.

United States
8 days using the app
Shopping Cart Apps replied January 24, 2021

While we always aim to provide experienced advice as well as speedy response times, we fell short in this case. We reached out to reconnect, but we fully understand the Shopify Store Owner's disappointment with their experience. We've put some additional processing in place to prevent this from happening in the future.

January 14, 2018

They don't reply to email. Not a good app

Ohio Fitness Garage
United States
2 months using the app
September 13, 2018


Boundary Supply
United States
About 1 month using the app
January 16, 2018

App is unusable. Times out when you try to add products to sync. Worse yet, since the Free tier is so small, there really is no free trial and they ask you to upgrade to a paid tier before you can even attempt a sync. So basically, I paid, then tried to sync, found the app to be unusable, and they will not respond to support inquiries either through their Intercom bot or through their support email inbox. Will give them 1 more day to respond before I open a complaint with Shopify and hopefully have this scam shut down.

Local Joe
United States
3 days using the app