Reviews (82)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 15% of ratings are 1 stars
November 5, 2016

I am truly impressed with their level of customer support. I sent couple of emails asking questions, and they replied with to-the-point answers with details for the questions I asked. I can see their commitment to help us grow our business using their app and Bing Shopping.

Japanesegreenteain
United States
Over 5 years using the app
January 20, 2019

Being somewhat as a computer nimbu, I downloaded the app and had no idea how to set this up.

Christopher contacted after I deleted it and was compassionate and understood my reasons - albeit irrational

Chris has spent many weeks setting up Bing and the shopping aspect on my account - for which I am incredibly grateful.

It is up and running and does as it says on the tin!

Maybe Chris and team should write an 'idiots guide' going forward as the app when it is working really does have a competitive edge over Google!

Thanks Christopher and team!

Bubble Chairs Direct
United Kingdom
Over 5 years using the app
November 26, 2018

Christopher from Bing Shopping was amazing! He helped us set everything up and made sure that our shopping ad was set up correcting and working. He was in regular contact with me providing me with updates, answered all my questions and explained everything to so that I understood what he was doing. Amazing customer service and the app is awesome! I highly recommend it! Thanks Christopher for all your help!

Armadillo Dry
Canada
Over 2 years using the app
October 11, 2016

Awesome customer service. They did everything to get my account up and running plus they gave me some tips too!

Ill Will Nutrition
United States
Over 2 years using the app
September 30, 2020

Getting the Bing Shopping app has proven to be an excellent decision. Very functional with speedy results. Helps invaluably make the most of the new Microsoft Ads system. Could not ask for better customer support--really above and beyond. Also, an excellent guide to starting a MS Ads campaign is included. Very clear and accessible instructions.

Texas Time Gifts and Fine Art
United States
Over 2 years using the app
May 8, 2017

Great! Very responsive and helpful - got us up and running quickly.

The Fanchest
United States
About 2 years using the app
December 14, 2022

Very supportive team. Pretty much i did not have to do anything to get this setup and running. Thank you. I recommend them very much.

VIP Extensions
United States
Almost 2 years using the app
Edited June 5, 2020

Fantastic customer service and great guidance on how to get the most out of Bing Shopping. Christopher and his team give you hands on assistance in a timely manner and go above and beyond to get you up and running and your ads optimized for success. I'm amazed at how helpful and energetic they are! Can't thank them enough in navigating Bing and Microsoft Ads as a newbie.

Pure Hermosa
United States
Almost 2 years using the app
September 13, 2016

Same day setup, just waiting on Bing for product approval. Digging the ability to select a specific category, and the SEO product titles.

Roosterfin
United States
Almost 2 years using the app
Edited July 19, 2020

very happy with the support form the team.
Everything was clearly explained and they took time to set up the bidding strategy for us.

Would recommend!

Flowers Box London
United Kingdom
Over 1 year using the app