Reviews (19)
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We ran into a problem with our social login setup, but the team quickly gave us everything we needed to fix it. They even checked in the next day to make sure things were working fine. Amazing support, and bitLogin has been running perfectly for us. Thank you bitbybit :)
Thank you, FAVO. We truly appreciate your trust after more than three years of using the app.
We are glad our team could quickly support you in resolving the social login setup and follow up the next day to ensure everything was running properly. This level of responsiveness and care is the standard we aim to maintain for every customer.
Thank you for continuing to rely on bitbybit as a long term partner.
I couldn't find any customer support. Even after I sent several emails, there was still no reply. My store has been constantly redirected for login or registration due to this app. I have to switch to a new app. It's very sad
Thank you for sharing your experience, Eleven Oasis. We are truly sorry for the frustration this caused and understand how disruptive login and redirection issues can be for a live store.
Our team has been actively following up to connect with you and help resolve this. This is not the experience we aim to provide, and issues like this are usually related to specific login or theme configurations, which we are always ready to review and assist with directly.
We remain available and committed to helping ensure everything is properly addressed. Thank you for taking the time to share your feedback.
Excellent App to give quick access to new customers to your business from a very customizable and colorful interface, users can register in your business by logging in from their favorite social networks, recommended.
Thank you, Rochan Shop. We’re glad to hear that bitLogin’s customizable interface and social login options have made it easier for new customers to access your business. We truly appreciate your recommendation and look forward to continuing to support your growth.
I've tried my hands on 8-9 of the top social login apps before, which have a lot of installs and reviews in Shopify, but they are not as good, straightforward, clean and aptly priced as this, to be honest. They also back their product up with 5-10 min resolutions to any set-up requests or bug fixes without any reservations. That's truly awesome.
Thank you, Devranj Designs. We’re delighted to hear that bitLogin stands out for its simplicity, fair pricing, and responsive support. Knowing that our quick resolutions have made your setup smoother motivates us to keep raising the bar. We look forward to supporting your growth with the app.
Good app. Fair pricing. Very fast customer support when I needed it. The only small negative so far is that for existing customers who have registered with an username and password, they will not be able to use the social login as they will get an incorrect password error when trying to login.
Thank you, HouseOfGifts.ro. We’re glad you find the app reliable, fairly priced, and backed by responsive support. We also appreciate your note on the login experience — this issue has already been addressed, so existing customers can now use social login without any errors. Your feedback helps us improve quickly, and we’re happy to have solved it for you.
Great app, the customer service also very helpful and fast responding.
Hi VitaminDiskon, thank you so much for sharing your experience. We’re really glad to know you’ve been using the app for a year and that our customer service has been helpful and responsive. Your trust means a lot to us and motivates our team to keep giving you the best support 😇
It doesnt work consistently. login issue needs to be fixed.
Thank you for sharing your feedback, Sahar Persian Plate. We are sorry to hear about the inconsistency you experienced, especially with login functionality.
Our team has been actively following up to connect with you and help review this issue, as login behavior can be affected by specific store or theme configurations. This is not the experience we aim to provide, and we are committed to resolving it properly.
We appreciate you raising this concern and remain available to assist until everything works as expected.
App is great, coming up with new more nice features such as OTP login. Customer service is nice as well. Took time to guide us with the steps over a virtual meeting and walk us through.
Thank you for the wonderful review. We are glad to hear that you are enjoying the app and the new features like OTP login. It is great to know our team was able to support you through a virtual meeting and guide you step by step. We truly appreciate your trust and look forward to continuing to support TechsDeck.
Customer service is almost non-existent. no response to queries even on a paid plan.
We are sorry to hear this, Crazy Mosquitoes. Not receiving support responses can be frustrating, especially when you are actively using a paid plan.
We have been reaching out to assist, but have not heard back so far. This is not how we intend our support experience to be, and we are reviewing this internally to ensure queries are handled more reliably.
Our team remains ready to help as soon as we are able to connect. Thank you for bringing this to our attention.
A free social login that’s very easy to setup! Chat support is also super helpful & responsive. Thank you!
