Reviews (101)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality private-label beauty products and seamless Shopify integration, enhancing brand reputation and simplifying operations. It offers customization options, a user-friendly interface, and real-time analytics for informed decision-making. The performance is supported by exceptional customer service, with a responsive team adept at resolving issues quickly, contributing to a positive user experience and operational efficiency.

June 24, 2023

Great customer service. John was very helpful and answered all my questions. Very patient and took the time to explain the answers to all my questions!!!

La Bella Skincare Made Easy
United States
7 months using the app
Blanka replied June 24, 2023

We're always happy to do whatever we can to help you and answer all your questions. Our customer support team is very patient and helpful indeed! We look forward to working with you. Thank you for choosing Blanka!

June 27, 2023

My experience so far has been great. Patrick has been super helpful! I'm excited to see what more Blanka and I can do together!

Self in Bloom
United States
7 months using the app
Blanka replied June 29, 2023

Super exciting to have you on board with us. We're always here to help you whenever you need us. We appreciate you for trusting our service!

February 14, 2024

I'm a new merchant and so far am LOVING the Blanka experience. John has been so helpful in answering all of my questions as I work to transition my skin care business to feature all Blanka products. Love the customer experience and how quick they are to respond to my questions and needs.

GloMama
United States
6 months using the app
Blanka replied February 16, 2024

We're so happy you're loving the Blanka experience! We're always happy to help you and you can be certain that you can count on us whenever you need any assistance because we want you to be successful. Thank you for choosing Blanka!

October 5, 2022

Blanka does not disappoint and has continually provided me with the quality service that I need so that I can run my business with ease and confidence. I've had a logistics issue and Beck has gone out of her way to help resolve the problem. Anytime I reach out to them for any question, Blanka has been quick to respond to my inquiries. I appreciate their top notch customer service where I always feel like I am a valued customer.

8thereal
United States
4 months using the app
Blanka replied October 5, 2022

Thanks for your review of Blanka! We work hard to provide fast, high quality support to ensure you're able to focus on the sales and marketing of your online store :) As always, if you ever need anything we are happy to help and can be reached at hello@blankabrand.com

July 16, 2021

The staff is super friendly and accommodating. Products are amazing and top quality. 10/10 recommend!

Rose by J
United States
4 months using the app
Blanka replied July 20, 2021

Thanks for your feedback! We work hard to ensure our merchants receive the best customer support and the highest quality products. We can't wait to help you grow your business!

Edited July 10, 2021

Far exceeded my expectations. Customer service is amazing, as are all the products. Lee is my account manager and is always available to help with anything. My only complaint is I wish they had more makeup brushes to choose from. :) I highly recommend the company and all the products.

The Backstage Stylist Boutique
United States
4 months using the app
Blanka replied July 12, 2021

Thanks so much for your feedback! We pride ourselves in providing best-in-class customer service to our merchants. We are always adding new products and will certainly look into adding more makeup brushes for you soon :)

November 28, 2023

Wow! I absolutely love Blanka and this app. John has been so helpful when using this platform. it works seemlessly and delivers items to customers with assurance. I really love working with the platform.

John always gets back to you in a timely fashion with so much information. Even during the Black Friday period he worked with me and my company closely to make sure we recieved our shipment on time. That made a world of a difference. I'm so excited to work with him and the rest of the team in the future as we continue to scale our brand!!

ChiEmi Beauty
United States
3 months using the app
Blanka replied November 29, 2023

Thanks a ton for the fantastic review! We're thrilled you love Blanka and our seamless platform. Kudos to our support team for their timely support, especially during Black Friday. Excited to continue scaling your brand together!

April 6, 2023

Looking for an amazing lineup and great customer service? Look no further!! John EXCELLS above what I expect from app support. Replies within minutes and always leaves me feeling appreciated.

Products are 5 stars from all my customers.

Way to go Lee you've built an amazing company

NEXX TRENDS
Canada
3 months using the app
Blanka replied April 8, 2023

This amazing company was built for you and everyone else who trusts our product/service. Thank you so much for your feedback. We greatly appreciate you for choosing Blanka. As always, we're here for you anytime you need help and assistance!

April 1, 2023

John has been extremely helpful in getting my Blanka account set up. After I got my samples, I told my husband... this is the nicest stuff I've ever had skincare and make-up wise! Can't wait to finish setting up my business to sell and have my clients experience the same. The Shopify integration is really smooth so far too.

Her Cloud 9 Club
United States
2 months using the app
Blanka replied April 2, 2023

We're glad you loved the samples that you ordered! We greatly appreciate your review and we're so excited to be working with you. Please know that we're always here for you, ready to help whenever you need us. Thank you for trusting our products and our team!

January 30, 2022

Every one at Blanka has been amazing. I started this venture alone and with the very basics. I am now a few steps away from opening my own cosmetics beauty supply store.

Jo'Deza Beauty
United States
About 2 months using the app