Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless Shopify integration, and transparent pricing. The app's high-quality, customizable product line is praised, with options for dropshipping or inventory storage. Exceptional customer service, particularly from John and Patrick, is frequently mentioned. The app is also appreciated for its dedication to helping merchants grow their brand, offering a VIP service.

April 4, 2024

John was very helpful and fixed my issue. He was quick to respond. The blanka app is very user friendly and easy to use. I highly recommend.

Lisha Rois
Canada
12 months using the app
Blanka replied April 5, 2024

Thank you very much for the feedback and recommendation! We're glad we could help you out. Don't hesitate to reach back to us again if you ever need assistance again. We're always happy to help you. Thank you for choosing Blanka!

April 20, 2024

Just ordered more inventory and Mae was so helpful in the process. Responded super fast to all my question and was so knowledgeable about products. Also gave me personal suggestions and tips to help my launch become a success. Thank you Mae you and Blanka are the Best!

HOW TO LOVE THE SUN
United States
8 months using the app
Blanka replied April 22, 2024

Thank you for sharing your positive experience! We're delighted to know that we were able to assist you effectively with your order. It's great to know that our responses and advice added value to your launch preparations. We appreciate your kind words and are excited to be a part of your success. Thanks for choosing Blanka, and we look forward to continuing to work with you!

April 19, 2024

Patrick et Lee , sont vraiment efficaces, ils répondent très rapidement aux messages via Blanka et les échanges ce font par email. Toutes les informations sont claires et bien détaillées. Ils sont à l'écoute c'est appréciable.Je suis très satisfaite du service client et des produits de qualité. Parfait

Cosi Beauty
France
5 months using the app
Blanka replied April 22, 2024

Thank you so much for your amazing feedback! We are happy to be able to meet your needs efficiently and promptly. Your satisfaction is our top priority, and we are glad that both our customer service and our products have met your expectations. Thank you for choosing Blanka!

March 20, 2024

Contacted the support team recently and Mae was so helpful. She is quick to respond and provided resolution to my query. Thanks Blanka, for the service :)

Zeal Nation
United Kingdom
2 months using the app
Blanka replied March 25, 2024

You're welcome! We're always happy to help and provide resolution whenever necessary. Thanks for using Blanka!

April 13, 2024

Setting up a new brand within our platform has been a pleasant experience. Apart from professionally and promptly responding to the many emails I have submitted, Mae And the team have been incredible with providing all the information information I’ve required.
Perhaps the ultimate sign of customer service is that I had accidentally purchased the package without taking advantage of the free period, and they went ahead and credited my account before I even noticed. Superb customer service, looking forward to growing our brand with Mae from Blanka.

Escape
United States
About 2 months using the app
Blanka replied April 15, 2024

Thank you for your fantastic review! We're delighted to hear about your positive experience with our team. It's great to know our proactive customer service made a difference and we look forward to supporting the growth of your brand with Blanka! Thanks for choosing our service!

February 14, 2024

I'm a new merchant and so far am LOVING the Blanka experience. John has been so helpful in answering all of my questions as I work to transition my skin care business to feature all Blanka products. Love the customer experience and how quick they are to respond to my questions and needs.

GloMama
United States
6 months using the app
Blanka replied February 16, 2024

We're so happy you're loving the Blanka experience! We're always happy to help you and you can be certain that you can count on us whenever you need any assistance because we want you to be successful. Thank you for choosing Blanka!

March 29, 2024

I love their Services especially Patrick from Blanka as he always provided exceptional service, swiftly addressing my concerns and ensuring a seamless experience. His professionalism and dedication exceeded my expectations. I highly recommend Patrick and the team at Blanka for outstanding customer service. Thank you, Patrick, for your exceptional assistance!

Warm regards,
Muhammad Saffi Ullah
CEO
Luxedesert

LuxeDesert
United Kingdom
About 2 months using the app
Blanka replied April 1, 2024

Making your experience seamless and providing you with exceptional service is our mission so you can expect to receive the same level of service whenever you need it. Thank you for choosing Blanka!

February 25, 2024

Great Company, Great customer service! Kudos to Patrick for making my experience so positive.

RivoBelle
United States
2 months using the app
Blanka replied February 27, 2024

Making your experience positive and great is what we always aim for because we value your time and business. Thanks for choosing Blanka!

February 16, 2024

Patrick was amazing and answered all of my questions regarding Brand Plate customization and Inventory. He was very efficient and quick!

LoveMill Metal Co.
United States
3 months using the app
Blanka replied February 19, 2024

Thank you for the feedback! We're happy that our customer support team was able to help you quickly and efficiently. Don't hesitate to reach back to us at hello@blankabrand.com if you need anything else cause we're always happy to assist you!

April 2, 2024

Great customer service. However, it would be better if the responses were more quickly rather than a few minutes in-between. It would be helpful.

Kandilynn's
United States
20 days using the app
Blanka replied April 3, 2024

Thank you for the feedback! We're happy to have been able to help you out and our apologies for the 'few minutes in between' replies as our support members sometimes need a minute or two to do some research or confirmation to ensure that we provide you with accurate information at all times but you can rest assured that we will even be faster in responding next time! We appreciate you for being patient and understanding. Thank you for choosing Blanka!