Reviews (318)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline e-commerce management by integrating essential tools like inventory and sales tracking into one platform. They praise its user-friendly interface, real-time analytics, and seamless product publishing. The exceptional customer service, quick issue resolution, and high-quality product offerings with attractive packaging are also noted benefits, making it ideal for building a private-label beauty brand.

October 11, 2024

⭐ 1-Star Review

Not worth the money.

I used Blanka for about a month, and it’s simply not worth the $80 a month. The shipping times were terrible. Although they advertise 3-5 day shipping, it actually took over 3 weeks for products to arrive. What they don’t tell you upfront is the additional printing time, which delays everything further.

The products themselves are overpriced. I found the exact ...

Btchface
United States
About 2 months using the app
Blanka replied October 14, 2024

Thank you for sharing your honest feedback and we're really sorry you feel that way, but we do highly respect your opinion and point of view!

Looking at your order history, ...

November 25, 2024

I was supposed to get a 14 days free to trail. Blanka went ahead and charged me and their no way to cancel. You have to pay the $888 just get service. I'm filing a lawsuit against Blanka for misleading 14 day free trial, this is to keep other's for falling into the same trap

Jills Dazzling Creations
United States
About 10 hours using the app
Blanka replied November 26, 2024

You are absolutely right! You were supposed to get a 14 days free trial and before getting charged, you would have first needed to finish the trial. We greatly appreciate you ...

April 30, 2023

poor experience, the customer support doesn't respond. The Dashboard is also not that easy to use.....

Se Maquiller
United States
5 months using the app
Blanka replied May 2, 2023

We're so sorry to hear about your experience but thank you for letting us know! Upon investigation, it looks like you reached back to our support team during off hours but we ...

December 4, 2023

NEFASTA.YO INGRESE A LA APLICACION BLANKA DE FORMA GRATUITA Y A FUERZA QUIEREN COBRARME UN PLAN DE PAGO ¡AL CUAL YO NOOO ME SUSCRIBI JAMAS ¡ ME ARREPIENTO DE HABER UTILIZADO SU APLICACION .YA QUE LE DICEN A UNO QUE ES GRATUITO Y DESPUES YA QUIEREN A FUERZA COBRAR. YO INGRESE GRATUITAMENTE PERO NO ME GUSTO LA FORMA EN QUE SE EXHIBIAN MIS PRODUCTOS Y OBVIAMENTE POR ESO NO CONTRATE NINGUN PLAN DE ...

Mi tienda
Malta
22 days using the app
Blanka replied December 6, 2023

Thank you for the feedback! We are sorry to hear that your experience with us wasn't satisfactory. Firstly, we apologize for any confusion regarding the subscription. Our ...

July 4, 2022

I'm really baffled by all the great reviews for this app. My customers were super unhappy because of the delays in shipping and I did not get proper responses from the company when I reached out to the support. Would not recommend.

Salut Books
Canada
6 days using the app
Blanka replied July 22, 2022

Hi Helia Salut,

Thanks for taking time to leave us a review! Our team has looked at your account and can see no history of any orders on your profile. It shows no activity, ...

August 16, 2022

I contacted their support but they never got back to me! definitely not gonna work with this company again.

Cosmeticsstore1960
Canada
6 days using the app
Blanka replied August 23, 2022

Hi there,

Thanks for your feedback! At Blanka, providing best-in-class merchant support is one of our top priorities.

We looked at your account and can see that you sent us ...