Blockify Fraud Country Blocker

Blockify Fraud Country Blocker

Reviews (358)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective fraud prevention, particularly in blocking high-risk orders and spam from specific countries or IPs. They praise its user-friendly interface for ease of setup and management. The customer support team, including Vincent, Tracy, and Joyce, is frequently commended for their responsiveness and helpfulness. Features such as country and IP blocking, analytics, and handling high-risk orders are valued, along with a "Request Feature" option for customization. The app is noted for its reliability and performance, even on the free plan, which is considered sufficient and cost-effective. It also helps reduce cancellation fees and provides valuable analytics for better decision-making, enhancing business operations.

April 4, 2022

good help by the support team! I had some trouble and they helped me to resolve everything in the quickest way

Hera Culture International
United States
5 months using the app
Blockify replied April 4, 2022

Hi Hera Culture International!

Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app and our support team.
If there is anything we can support you further, please do inform us!

Kaylee - Omega Team

June 19, 2022

It's working great from my stores now. Easy and efficient. It can also block IP's connected using vpn. Would highly recommend it.

Rivo Studio
United States
5 months using the app
Blockify replied June 20, 2022

You are so sweet 🥰🥰🥰. Thank you so much for leaving a review! Our team is thrilled to hear such good feedback. 🙌🙏🏻🙌🙏🏻

November 11, 2024

Very good service

TABASQUISHY
Hong Kong SAR
Blockify replied November 12, 2024

Thank you for your feedback! 😊 We're glad to hear you had a great experience with the Blockify Fraud Country Blocker app. 🌟 If you need further assistance or have any questions, we're always here to help! 👍

May 4, 2023

可以检测到来到网站内的IP,并且它可以告诉你IP是来源住宅,办公,或者是VPN IP。
如果你想了解网站的信息,可以使用它。......................................................................

Cosplay Clans
China
3 months using the app
Blockify replied May 4, 2023

非常感谢您留下评论! 我们的团队很高兴听到如此好的反馈。 🙌🙏🏻🙌🙏🏻

October 27, 2022

Easy app set up, straightforward and blocked our unwanted spammers and visitors who were using stolen credit cars. Also they have fast support.

Brixton 4x4 & Adventure
Australia
3 months using the app
Blockify replied October 27, 2022

Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀

October 8, 2021

We had some difficulties in setting up the App because we have two stores, but support give us a huge help and everything is working fine.

Mariano International Store | Handcrafted since 1945
Portugal
3 months using the app
Blockify replied October 11, 2021

Hi Mariano International Store,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team

September 14, 2023

very good

KebabFingers&Corp.
United States
2 months using the app
Blockify replied September 18, 2023

Fast as lightning ✨🔥🚀 Our team is over the moon after reading your review and hopes you keep seeing exceptional value from the app. 😊

October 6, 2023

The app has been blocking locations that shouldn't be blocking for I don't know how long, because I just realized today, and I have lost potential customers due to this.

I can't even access the settings to correct it! It's quite disappointing and frustrating.

Please help fix this issue.

Forest Homes
Portugal
About 4 years using the app
Blockify replied October 7, 2023

Hello there,

We are truly sorry to hear about the issues you've been experiencing with the Blockify - Fraud IP Blocker app. We sincerely apologize for any inconvenience this may have caused and understand how frustrating it can be.
Your feedback is extremely valuable to us, and we take your concerns seriously. We would like to investigate this matter further to ensure that your issue is resolved promptly. To assist you better, could you please reinstall our app and provide us with more specific details about the locations that have been mistakenly blocked? This will help us identify the root cause of the problem and take the necessary steps to rectify it.
We have reached out to you via email so that we can work together to resolve this issue and ensure you have a seamless experience with the Blockify app.

Once again, we apologize for any inconvenience you've experienced, and we appreciate your patience as we work to make things right for you.

Thank you for using Blockify, and we look forward to hearing from you.

Best regards,
Kaylee

October 26, 2023

The app is great, and the customer support is responsive. It helped us minimize the fraud orders, it's not totally removed. But they have a new updated feature to solve this issue and hope it will work better! I appreciate the guys responsiveness and patience to solve my problems.

The Hippie Collection_ph
Philippines
About 2 months using the app
Blockify replied November 1, 2023

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

December 13, 2022

I am no IT or web expert so blocking bots and threats has never been on my knowledge list. My store has been getting an abnormal amount of visit per day from 5 IPs and no add to carts or purchases. Blockify chart support helped me figure out which IPs to block and how to block just those and not the whole city/region. Quick response time. Maybe waited 25 seconds for someone to come online and help.

PennyBlossomShop
United States
About 2 months using the app
Blockify replied December 14, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗