BLOOP Referral Program, Reward

BLOOP Referral Program, Reward

Reviews (149)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective referral marketing. It's praised for its easy setup, seamless integration, and user-friendly interface that simplifies referral management. Customization options are valued for aligning with specific marketing needs, and the responsive customer support team is noted for their efficient service. This app is considered a valuable addition to merchants' marketing toolkits.

November 12, 2024

The app is very simple and offers quite basic features (especially in terms of reporting), but is perfect if you only want to set up a referral program. The team is incredibly helpful and has made lots of efforts to improve the app so that it fits our needs. Jennie is always available and offers great support. Would definitely recommend if you're looking for a referral app!

Willy anti-gaspi
France
25 days using the app
December 6, 2024

Pretty good app. Jennie was very helpful with a problem and took care of the migration to the new version which is much better. Thank you!

Nordheld
Germany
10 months using the app
October 17, 2024

Overall it's pretty good. Super easy to implement but pretty difficult to customize. Especially if you're using a custom theme with customized fonts, sizes, etc and you want everything to match.

Little Torch
United States
16 days using the app
October 22, 2024

Really easy to set up and Jennie is so helpful. We had the icon blocking buttons on the menu which was a little tricky but they have organised to modify it so when the menu opens it disappears - top quality help and really great support could not recommend enough!

Manuka Honey Direct
United Kingdom
About 1 month using the app
October 12, 2024

This referral app is perfect, exactly what I needed! It's necessary for me to have excellent customer support when choosing an app, if it doesn't, I won't be using it for long. This is not the case with BLOOP. Jennie was very friendly and quick to respond to each of my questions. Highly recommended!

Reaper
United States
About 2 months using the app
December 2, 2024

very easy for people to cheat the system and refer themselves. It was a disaster when we used it.

Clothier Exclusive Menswear
United States
25 days using the app
True Crafts (by BSS Commerce) replied December 4, 2024

Hi there,

This is Jennie from True Crafts team. On behalf of the whole team, I sincerely apologize for any inconvenience you’ve had with our app.

Regarding your concern, I’d like to reassure you that it’s not possible to cheat the system by referring oneself to receive a discount.
For the referee:
+ The referee must be a completely new account, and our app verifies all emails to ensure they meet the requirements to receive a discount code.
+ After entering their email and receiving the code, they must use the same email to place an order for the discount to be applied.
For the referrer: The referrer will only receive their discount code once the referee successfully places an order using the discount code created by BLOOP. Additionally, this order must have a "paid" and "fulfilled" status for the referrer to qualify.

=> This means the referrer cannot use the referee’s discount (referred friend).

We also sent you an email earlier to explain this in detail but haven’t heard back yet. If there’s anything you’d like us to clarify or if you’ve run into any issues, please feel free to reach out - we are willing to assist you.

Thank you so much for your understanding, and we are looking forward to hearing you soon at support-sbc-tc@bsscommerce.com or via our Live Chat from the app!

Warm regards,
Jennie.

October 10, 2024

THe team is amazing! They did a customized button for me. I designed it and they helped implement it into the website for FREE! What an incredible team. My only complaint is that the app doesn't automatically assign my subscribers a referral link that I can just send to them. I feel like my customers don't want to go through the extra step to put their email in to receive a link. Also, you can't customize a page to be a referral page. Furthermore, you can't customize the website to send the referrals to purchase.

UtahFoodX
United States
2 months using the app
True Crafts (by BSS Commerce) replied October 11, 2024

Hi Henry,

It's Jennie here, thank you so much for your kind review! It was truly a pleasure assisting you.

Regarding the three features you mentioned - the referral page, post-purchase popup, and the automatic generation of referral links to send to customers – I'm happy to confirm that all of these features are available within our app. I sent you an email a few hours ago with detailed instructions on how to use them effectively.

Please feel free to reach out if you have any questions, and I look forward to hearing from you soon.

Warm regards,
Jennie

August 29, 2024

If you need a referral program, you are CRAZY to use anything else. We needed a simple program that would offer a discount on one particular item. I must have looked at 2 dozen apps - some were stupid expense for a small company - about 200 orders a month. I download and worked with about 6 - each time finding something it wouldn't do. And then I found this! There was an update while I was working which made everything super easy. And the support is amazing. Now if I could just get them to make every app I need!

ClergyImage
United States
About 1 month using the app
October 7, 2024

Excellent response and support in getting the app set up the way we wanted it. Everything integrated smoothly, and the interface is simple and unobtrusive. So far, awesome!

Camp Connection General Store
Canada
17 days using the app
September 26, 2024

It works well, the interface is very simple and easy to use, just a few steps to be able to complete all the settings, so that your users can invite friends!

CNC Tattoo Supply
United States
16 days using the app