BLOOP Referral Program, Reward

BLOOP Referral Program, Reward

Reviews (128)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
    122
  • 3% of ratings are 4 stars
    4
  • 1% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    1
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for driving new customer acquisition and enhancing customer engagement. They appreciate its easy setup, seamless integration, and robust customization options for a tailored branding experience. Key features like varied referral rewards, comprehensive analytics, and reward expiration settings are well-received. The user-friendly interface makes managing and tracking referrals straightforward. The app's performance is noted for its simplicity and effectiveness, and the customer support team, particularly Jennie and Jena, is praised for their responsiveness and efficiency in resolving issues.

November 12, 2021

For the moment I am generally satisfied with the implementation of the program. However, I find that certain things are missing essential for the good development of the program, indeed we know nothing at all about our referrers on the platform, so we cannot manage or block them in the event of fraud for example. We also cannot force referrers to have placed at least one order before being able to sponsor and I would also have liked to be able to oblige referrers to have an account before being able to register on the referral program.

Candyor
France
2 months using the app
True Crafts (by BSS Commerce) replied November 14, 2021

Thanks for your valuable words.

1. About the management dashboard:
We have launched the management dashboard with referral performance as wished. Hope you can update your review so it would cause no misunderstanding.

2. About the referral program for customers only:
I understand your demand to offer it to protect your bottom line. Yet, the BLoop app is focusing on the strength of word-of-mouth marketing, so anyone interested in your brand may have the chance to share your program with their friends.

In case you don't want to publicize your referral program for everyone, I suggest you can hide that program from the storefront, and send the referral page link to your existing customers only.

Also, you can add a CTA to your referral program to the order confirmation email to raise the chance of reaching customers.

We put your experience at our highest priority, so we will do our best to make it worth a 5-star rating.

If you have questions or requirements, feel free to contact us. BLoop Team is available 24 hours a day, 7 days a week to assist you.

Take care,
BLoop Support Team.

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