BLOOP Referral Program, Reward

BLOOP Referral Program, Reward

Reviews (142)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
    135
  • 3% of ratings are 4 stars
    4
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    1
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral programs that attract new customers. It features a user-friendly interface, robust customization options for referral elements, and detailed analytics to track program success. The app integrates smoothly with existing websites and is noted for its reliable performance and quick issue resolution. Customer service is particularly praised, with staff members Jennie and Jena receiving commendations for their efficient support.

October 10, 2024

THe team is amazing! They did a customized button for me. I designed it and they helped implement it into the website for FREE! What an incredible team. My only complaint is that the app doesn't automatically assign my subscribers a referral link that I can just send to them. I feel like my customers don't want to go through the extra step to put their email in to receive a link. Also, you can't customize a page to be a referral page. Furthermore, you can't customize the website to send the referrals to purchase.

UtahFoodX
United States
2 months using the app
True Crafts (by BSS Commerce) replied October 11, 2024

Hi Henry,

It's Jennie here, thank you so much for your kind review! It was truly a pleasure assisting you.

Regarding the three features you mentioned - the referral page, post-purchase popup, and the automatic generation of referral links to send to customers – I'm happy to confirm that all of these features are available within our app. I sent you an email a few hours ago with detailed instructions on how to use them effectively.

Please feel free to reach out if you have any questions, and I look forward to hearing from you soon.

Warm regards,
Jennie

November 12, 2021

For the moment I am generally satisfied with the implementation of the program. However, I find that certain things are missing essential for the good development of the program, indeed we know nothing at all about our referrers on the platform, so we cannot manage or block them in the event of fraud for example. We also cannot force referrers to have placed at least one order before being able to sponsor and I would also have liked to be able to oblige referrers to have an account before being able to register on the referral program.

Candyor
France
2 months using the app
True Crafts (by BSS Commerce) replied November 14, 2021

Thanks for your valuable words.

1. About the management dashboard:
We have launched the management dashboard with referral performance as wished. Hope you can update your review so it would cause no misunderstanding.

2. About the referral program for customers only:
I understand your demand to offer it to protect your bottom line. Yet, the BLoop app is focusing on the strength of word-of-mouth marketing, so anyone interested in your brand may have the chance to share your program with their friends.

In case you don't want to publicize your referral program for everyone, I suggest you can hide that program from the storefront, and send the referral page link to your existing customers only.

Also, you can add a CTA to your referral program to the order confirmation email to raise the chance of reaching customers.

We put your experience at our highest priority, so we will do our best to make it worth a 5-star rating.

If you have questions or requirements, feel free to contact us. BLoop Team is available 24 hours a day, 7 days a week to assist you.

Take care,
BLoop Support Team.

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