BLOOP Referral Program, Reward

BLOOP Referral Program, Reward

Reviews (144)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral programs that attract new customers. It features a user-friendly interface, robust customization options for referral elements, and detailed analytics to track program success. The app integrates smoothly with existing websites and is noted for its reliable performance and quick issue resolution. Customer service is particularly praised, with staff members Jennie and Jena receiving commendations for their efficient support.

March 20, 2023

I had a wonderful experience with Jennie and the tech guy Nguyen The Huy, when installing the app. The quick and efficient response, along with their friendly and helpful demeanor, undoubtedly contributed to my positive experience.

Jennie's ability to answer all my questions on the first try is commendable. It shows that she has a deep understanding of the app and is an expert in providing technical support. Moreover, the explanations provided by Jennie were clear and easy to follow, making the installation process smooth and hassle-free.

It's impressive to note that Jennie was not only able to provide assistance during the installation process but also resolved your technical issues efficiently within the next hour.

Overall, I can say with confidence that Jennie's support has been exceptional. Her professionalism, knowledge, and dedication to resolving my issues promptly and efficiently have exceeded my expectations. Her contributions have made my experience with the app enjoyable and stress-free.

breeprobiotics
United Kingdom
4 months using the app
True Crafts (by BSS Commerce) replied March 24, 2023

Thank you so much for your 5-star rating! We are so glad to have been of assistance, and that your experience with our agents was positive. We appreciate your kind words and are delighted that you experienced such quick and efficient response times with a friendly and helpful demeanor. We are very proud of Jennie, her expertise and deep understanding of the app, and her ability to provide clear explanations. We also thank you for noting our quick response to resolving your technical issues. Your feedback is valuable to us and we thank you for taking the time to share your experience with us.

Edited November 21, 2022

Nice app! Good customer support, both Jena Nguyen and Phung were a great help when we had a small issue to fix.

BioGaia
United Kingdom
4 months using the app
True Crafts (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 26, 2022

great app for referral program and thank jena's help for solving problem. really efficiency and helpful.

Litheli
United States
3 months using the app
True Crafts (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 28, 2021

Started as a new store. Bloop is an amazing App!! Highly Recommend. Super useful and Friendly staff.

Scent Of Wellness
United Kingdom
2 months using the app
True Crafts (by BSS Commerce) replied November 14, 2021

Thank you for giving us 5 stars.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

October 5, 2022

Had a small issue with post purchase events which turned out to be our own fault. Support were very helpful none the less.

Shirtbox
United Kingdom
2 months using the app
True Crafts (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

January 10, 2022

Was initially considering a different app, but the exceptional customer service from Bloop won me over. Steph went above and beyond in helping me on the chat feature and responds quickly. Their developer Và Tung was able to implement technical fixes very promptly. The customer service team is among the best I've found on Shopify apps.

5to9 Wellness
United States
2 months using the app
True Crafts (by BSS Commerce) replied January 11, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

November 17, 2021

I'm very happy with the application. The development team helped me 100% through my problems. I'm so happy to have found this application

Alveroa
Switzerland
2 months using the app
True Crafts (by BSS Commerce) replied December 13, 2021

Thank you for giving us 5 stars. Your words are valuable to us.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

December 1, 2021

Excellent referral tool, easy to implement and with tremendous potential, it has helped us a lot since we implemented it in our store

Finkel
Chile
About 2 months using the app
True Crafts (by BSS Commerce) replied December 13, 2021

Thank you for giving us 5 stars. Your words are valuable to us.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.

October 7, 2021

This is my first time trying out a referral app. So far it's been easy to set up and looks great! Can't wait to see how it grows!

The Botanica Boutique
United States
About 2 months using the app
November 21, 2023

This is a well designed app that is quite easy to set up and customize. If a user has any issues, the BLOOP customer service are on hand: friendly, quick, effective, and a pleasure to work with. Overall, 5 stars!

CannaIbiza
Spain
About 2 months using the app
True Crafts (by BSS Commerce) replied November 22, 2023

Thank you so much for your 5 star rating!

We are so glad to hear that you find the app well designed and easy to set up and customize. We especially appreciate your positive comments regarding our customer service - we are always here to help provide a friendly, quick, and effective experience.

Thank you again for your review!