BLOOP Referral Program, Reward
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (144)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective referral programs that attract new customers. It features a user-friendly interface, robust customization options for referral elements, and detailed analytics to track program success. The app integrates smoothly with existing websites and is noted for its reliable performance and quick issue resolution. Customer service is particularly praised, with staff members Jennie and Jena receiving commendations for their efficient support.
Refine
-
By rating
easy cx service
Very handy for referral！Nice app!
Responsive support and easy to use app.
nice
Hey there!
Thanks a bunch for your awesome review! We’re super happy to have been able to help you out. If you need anything else, don’t hesitate to reach out to us at support-sbc-tc@bsscommerce.com or just hit us up through the Live Chat in the app.
Wishing you all the best with your business! 🌟
My second app with this developer and again i've had outstanding customer service on both apps. I've needed a couple of adjustments that were outside of the UI and both times they've been done for me extremely quickly on the backend.
Jena was so helpful in explaining my request clearly. In fact the interface is fairly straightforward but the 'advanced options' always scare me. Looking forward to using the app to grow the business. Karen, Stickers4Walls.
Thank you so much for giving us 5 stars! We are so glad that our agent was able to explain the request to your satisfaction. We are happy to hear that you are looking forward to using our app to grow your business and we appreciate your positive feedback. Thank you again for your positive review!
Now a year later... still happy and excellent customer support!
Update 5 months later:
The app continues to work well and the customer support is fantastic.
I installed the BLOOP app a week ago and so far am happy with how it works. I had a few questions as I set it up and Jolie Nguyen was very quick to respond and even follow up. The price is good and it's exactly what my customers have been asking for.
Thank you so much for your 5 star rating and for your kind words about our customer support team. We are thrilled to hear that our app is meeting your needs and that you are happy with how it works. Thank you for your feedback - it means a lot to us!
We have been using this app for our store for more than a year, and so far, we have never had any significant issues; even if we had a problem, they helped us quickly. My last issue was a custom URL problem, and Jennie as a supporter, and the technicians Tung Phung Viet and Ninh Nguyen Van gave us fantastic support.
I recommend this app to everyone who needs a referral app; they should use it before trying other apps.
Thanks for the amazing support and service!
Thank you so much for your amazing 5 star rating and kind words! We are delighted that you had a great experience with our app and that our agents were able to successfully address your custom URL problem. We are so glad that you would recommend our app to other users and that you have been a loyal customer for the last year. We really appreciate your support and look forward to assisting you for years to come.
Très bonne application qui offre un forfait gratuit digne de ce nom avec exactement ce que je souhaitais comme options ! Des parrainages simples et efficaces. Mention spéciale à Jennie du service client qui a été d'une aide précieuse. Encore merci.
Thank you for your kind words!
We are so pleased to hear that our free plan meets your needs with options that are simple and effective. We appreciate your support and are glad you are enjoying the application.
Thank you again.
I was a little worried at first, but customer service helped me, and I'm very pleased. I haven't finished my settings, but I'm eager to get going.
Thank you so much for your 5-star rating!
We are thrilled to hear that our customer service team provided a positive experience and that you are eager to get going with your settings.
Again, thank you so much for your review!