BLOOP Referral Program, Reward

BLOOP Referral Program, Reward

Reviews (144)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral programs that attract new customers. It features a user-friendly interface, robust customization options for referral elements, and detailed analytics to track program success. The app integrates smoothly with existing websites and is noted for its reliable performance and quick issue resolution. Customer service is particularly praised, with staff members Jennie and Jena receiving commendations for their efficient support.

May 16, 2023

I was a little worried at first, but customer service helped me, and I'm very pleased. I haven't finished my settings, but I'm eager to get going.

Southern Candle Company
United States
11 months using the app
True Crafts (by BSS Commerce) replied May 16, 2023

Thank you so much for your 5-star rating!

We are thrilled to hear that our customer service team provided a positive experience and that you are eager to get going with your settings.

Again, thank you so much for your review!

October 19, 2021

Easy to use and great customer service. They respond quickly and they are super helpful. And they follow-up to make sure you got their email! Highly recommend this if you want to add a referral program to your store.

Redhead Revolution
United States
11 months using the app
December 22, 2021

This is a very easy to install and useful app. The customer service has been top-notch. Highly recommend!

The Blissful Place
United States
10 months using the app
True Crafts (by BSS Commerce) replied January 11, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 14, 2021

Amazing support. Very good app for referral in your website. Very simple to use. Recommand this app.

Les Selections
France
10 months using the app
Edited June 28, 2022

I've been looking for a simple refer a friend app that can offer percentage-based rewards for both customers, Bloop is perfect for what I need it for and is very easy to customise. I had a slight issue getting the widget to appear on a bespoke page, however, Jena from customer service and Pham Khanh Thien their Dev both helped me resolve this very quickly. They keep me updated at every step of the process and fixed and asked for my feedback on each update they completed for me. They worked on the issue until I was completely happy with the solution, especially when it came to styling etc. Overall, I'm really happy with this app and especially the quick customer service which can make all the difference between keeping an app and deleting it. I know that if I run into any future issues, Jena and Pham will be able to help me.

pawable
United Kingdom
10 months using the app
August 19, 2022

excelent support! they are very fast! although they changed configuratios without advising me, they corrected everything very fast and working better now.

Kiro Bebidas
Brazil
10 months using the app
September 27, 2021

an amazing app that does exactly what you need it to do, easy to set up and personalize and customer support is A++

Tipsy Aunt Flo
Australia
9 months using the app
Edited November 29, 2022

Update: They made updates to their app. Have to check longterm but its an awesome team. Before: Its impossible to exclude certain products. The statistics were a little off too. Its impossible to translate their widgets. Really lacking some functionality unfortunately.

NAIPO
Germany
9 months using the app
True Crafts (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

April 19, 2022

Very helpful!! And easy to contact through Whatsapp. I've had some technical problem with the integration between shopify and bloop but Gigi the supporter and Viet Tung the technician were quick and ready to help and solved my problems! perfect

AVEA
United Kingdom
8 months using the app
True Crafts (by BSS Commerce) replied April 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

August 5, 2021

This is a 5 star for Storm! Amazing support and amazing girl!!Very prompt follow ups and one on one assistance!

Diesel Wears
India
8 months using the app
True Crafts (by BSS Commerce) replied August 5, 2021

Thank you for giving us 5 stars.

Love to know how we can better your experience with referral program setup. And we're open to every suggestion for our app development.

BLoop Loyalty & Referrals Team.