BLOY Rewards Program & Loyalty

I downloaded this app after two days of trying and testing many many loyalty/rewards apps, and I must say, out of all of them, BLOY is by far the best one! It's such a well-thought-out and user-friendly tool. It's not complicated to use, and I love how easy it is to customize a field or a feature.
Edit: thank you so much Chloe, for your help!

I'm writing a more updated review after using this app for a few days and was given it for free for lifetime. I'm forgoing the free offer to write this review and will be uninstalling the app shortly.

Customer service is helpful and earnest but I do find that asking for collaborator access to my store for every small issue is a little jarring. First issue I faced was the word Redeem not being in one line for the widget and the M falling to the 2nd line. There is no ability in the app to resize the font. Changing it to Claim worked for me but Customer service needed collaborator access to check on it. it's a size issue, i don't think you need to access my coding for that.

2nd issue was i marked positive for guests getting points. but after a few orders , some were guests some with accounts, orders were paid and marked fulfilled no points were entered and i had to do it manually. Chloe wanted access to check which this time I get it but I'm already a little turn off by this app due to other limitations. I am not able to export or import customer data on my own, i have to request support to do this. Entering points for 2000 over customers was exhausting, i have to open one by one, to go back to the first page, navigating to the next page again and again.

I think the app has promise but though i was given it for free for lifetime, this is a huge commitment. once the customers are earning and redeeming, it would be hard to get out of and if I have not much control and I have to ask CS for every single thing, this is becoming a chore.

Update: Thanks Jennie for the clarifications, I do appreciate your explanations on why the collaboration access was necessary. I wish your app all the best.

I’ve been using the BLOY Loyalty Program & Rewards app for a while now, and I must say it’s been a game-changer for my store! The app is user-friendly, and the features it offers to enhance customer loyalty are fantastic. The best part, however, is the customer service team. They’ve been incredibly helpful, always quick to respond and assist with any questions or concerns. Their support is top-notch, making it an easy recommendation for anyone looking to enhance their customer loyalty experience. I highly recommend this app to others!

i’ve went through 4 different rewards apps in my 5 years of business, and i think this is finally the one for me! it has all the features i need and then some, and most importantly, great customer service! i was having an issue with importing and the BLOY team was promptly available to guide me through it. thank you BLOY!

We've tried several reward apps for our Shopify store, but BLOY Rewards stands out! It offers far more features and flexibility compared to others we've used, making it a game-changer for customer engagement and loyalty. The app is intuitive, packed with options, and integrates smoothly into our store’s design and user flow.

A special shout-out to Chloe from customer support—she was amazing! Incredibly fast, knowledgeable, and genuinely helpful. She resolved our queries efficiently and made the onboarding experience seamless. It's rare to find that level of customer care these days.

If you're looking for a powerful & user-friendly rewards program with top-notch support, BLOY is the one to go with. Highly recommended!

We’ve been using this app for two months, and I’m very happy! The support team is amazing—Chloe has been especially helpful. The app is easy to set up, creating a program is simple, and it’s very beginner-friendly. Highly recommend it!

This is the kind of loyalty program and rewards app I was looking from the beginning of my webshop. I'm very happy to have found this app as it's super easy to customize and translate to another language.

But the best I find here is the customer service: Chloe is AMAZING! Always helping and super kind. I want to say thank you so much for doing such a great work!

We've had a fantastic experience using the BLOY Loyalty Program & Rewards app. It's intuitive, flexible, and has helped us seamlessly set up a loyalty system that truly resonates with our customers. The features are robust and easy to customize, making it an excellent fit for any growing brand looking to build customer retention.

A special thanks to Lucy from the support team—her prompt assistance, detailed guidance, and patience made the setup process smooth and stress-free. Her support truly made a difference!

Highly recommend this app and their amazing team!

I honestly don't even know where to start. First of all: my review might sound like it was paid for – but I promise, I'm simply genuinely thrilled.

The onboarding process with BLOY was very intuitive right from the beginning. Still, I had a few specific requests during setup and contacted support. Lucy helped me immediately and made everything happen quickly and easily.

Since my online store is completely in German, I had quite a bit of work translating everything into our store’s style. To my surprise, it was super easy: I just went through every widget one by one and customized them. That's when I realized – BLOY has really thought of everything:

How customers can earn and redeem points

Beautifully customizable email templates

Widgets showing how many points a customer will earn for a product

Redemption options in the cart

Tons of options to personalize texts, colors, and even images

And even a fully customizable loyalty page!

For setting up the loyalty page, I contacted support again. This time, Eric helped me – and he was incredibly patient! He adjusted the position of my floating widget on mobile exactly how I wanted it and installed the entire loyalty page for me, so all I had to do was customize the text afterward.

What can I say, folks? I'm really excited for the future collaboration.
If you continue working with such attention to detail and this kind of amazing kindness, I honestly can’t think of a single reason why anyone wouldn't want to install BLOY.

Everything looks amazing and is so thoughtfully designed that I can hardly believe it. I'm really looking forward to continuing this journey with you guys. Thank you for your fantastic work!

The App does it's job well and the support team is responsive and helpfull. It's a great app to implement a customer loyalty program.
Slightly more personalization options would be great but for a free of charge app it does a terrif job.