Reviews (843)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app drives measurable value by boosting repeat purchases, retention, and average order value without heavy discounting. They find setup fast, daily use intuitive, and migration from other apps smooth. Features like points, VIP tiers, referrals, and flexible redemptions are praised, along with strong branding control, localization, and integrations. Support is frequently described as outstanding, proactive, and helpful with customizations and complex logic.
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There are a lot of great features with this app. Some areas of the loyalty program are super easy to setup and others are not as intuitive. For example, they have a setting to allow "stacking" of points to exchange intervals of points for the reward in a single transaction, but there is no way to cap it.
I'm subtracting 1 star because every time I requested help, they asked me to leave a review even though I had expressed that we hadn't had time to assess how well the app worked for us.
Additionally, I either misunderstood or was mislead about the founders "free forever" plan. I completely understand not being able to use all of the new features, I did not expect to be capped by number of orders that would force an upgrade.
It has many features but lacks layout customization, which can be inconvenient when designing website layouts.
Seems to have integrated well. Waiting for customers to join the program to be able to see if its working
As a newer loyalty app, there are kinks that need to be ironed out. It hasn't all been smooth since migrating over, but the support team has been great - responsive, helpful in getting checking on issues and getting them resolved.
Thank you for your feedback!
Could you please get back let us know which parts of the migration felt challenging or what changes you’d like to see? Your feedback would help the our team better adjust the setup to suit your requirements.
We’ve reached out via email a few times but haven’t received a response yet. We would really appreciate hearing back so the team can continue improving the experience for everyone.
Hope to hear from you soon!💙
Love the app! I wish there were more features such as having more manual options if someone does not shop in store, and shops in person, but overall, for a newer loyalty app, I really enjoy it and the tech support is really responsive!
Thank you so much for your review! We highly appreciate your feedback.
Could you share more details about the additional manual options for in-person shoppers that you’re looking for? Our team has reached out several times for clarification but hasn’t received a response.
Please feel free to share the details whenever convenient so we can better support you! 💙
lovely support, would appreciate more analytics feature and export feature on data, kudos to the team
Update on August 2025: both features you mentioned are now available.
- Analytics feature – released in July 2025
- Data export feature – released in June 2025
We’re committed to continuously improving the app and truly value your feedback. If you have any questions or need any assistance, please don’t hesitate to reach out.
Works good , excellent communication by customer care, my customers have been enjoying points system . https://saleste.shop/
el suporte es muy amable y eficiente
Have launched our VIP yet but team are being very helpful.
Thank you for your kind words! We're glad to hear that our team has been helpful as you prepare to launch your VIP program. If there's anything more we can do to assist, please let us know through live chat or by emailing support@bloy.io! 💙
Setup was easy with help and can' t wait for our customers to use it
Thank you so much for your kind words and for highlighting the easy setup experience! 🎉
We're so glad to hear that everything went smoothly and that you’re excited for your customers to start using the app. If there’s anything we can do to make your experience even better, please don’t hesitate to share with us through live chat or by emailing support@bloy.io! 💙
