Reviews (430)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its efficient handling of recurring payments and subscriptions, integrating smoothly with Shopify. They praise its user-friendly interface and the control it gives customers over their subscriptions, enhancing user experience. Regular updates add new features, ensuring reliability. The customer support team is noted for its quick and effective problem-solving capabilities.
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It has been easy to install and use.
We love this app. It's been easy to use and drives repeat business.
Good experience with the new app - we switched over from v1 - the migration was seamless and so far we're enjoying the new interface and are finding it able to suit our needs very well. We've had a few minor fixes that we've needed to get set up and customer service has been great. We've been dealing with Chaysen and they've been excellent!
We are thrilled to hear your migration process went well. That is the kind of service Chaysen and the rest of our team work hard to provide! We are always happy to help should bumps in the road arise. Thanks for choosing Bold!
Fantastic customer service! Transition from v1 to v2 was seamless, and now backend is much more user friendly.
We are so happy to hear you had a seamless experience and are enjoying the new version. Our migrations team will be thrilled to read your feedback! Thanks so much for your support and thanks for choosing Bold!
The back-end management for subscriptions is wonderful. Anytime there are issues the BOLD team is quick to respond and resolve.
We are so glad to hear you are so happy with Bold Subscriptions! Our team is always happy to help you grow your subscription business. Thanks so much for your kind review!
Great app. I've been using this to manage my subscription vegan meals for years now.
Irfan a été très aidant et a résolu tous mes problèmes en quelques minutes! Mes clients aussi sont très heureux de leur expérience
Thank you for the review! I'm glad that Irfan was able to quickly and efficiently resolve your issues.
would like to see a pickup feature for customers to choose from or switch out between delivery and pickup.
Thank you for your review and suggestion! We'll be sure to keep this in mind for future development!
Daniel was an excellent representative for your compay. He was extremely knowledgeable, patient and personable
Thank you so much for your review and kind words to our specialist, Daniel! We'll be sure to pass them along. Thanks for choosing Bold!
I just installed the app and I'm sure this app will work fine BUT I have products that I DO NOT want to be shown to customers from within their login portal in the "add product to subscription" section. Unfortunately there is NO WAY to hide products here which is asinine because of course the app allows you to restrict what products are available for subscription to begin with but then they just show everything by default in the customer portal regardless of what I want made available? The support team called this a known bug but I would not call it that since the app as been out for several years now, it's way beyond bug status, this is just Bold being lazy. I was on Bold subscriptions 1.0 and finally ported over to this version only to find that it is far less customizable in many ways, this being the one I can't seem to work around.
Thank you for your feedback. We understand the frustration of not being able to hide certain products within the customer portal, and we're actively working on improving this feature for a better experience. Your feedback is valuable to us, and we appreciate your patience as we strive to improve. Our team has reached out to see how we can assist you in the meantime.