Bold Subscriptions , 311 reviews

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration of subscription functionality and reliable handling of recurring payments. They value its ease of use, flexible subscription plans, and data-driven reporting features. The customer support team is often praised for their prompt and knowledgeable service. This app is seen as a game-changer for simplifying the process of offering subscription items.

October 24, 2023

Bold has helped us add subscription functionality to our site and are super helpful in any support issue that we have - from installation to customer issues. Recently, Chandan helped us navigate a customer support issue where the customers' profile was missing a bit of info that was preventing us from swapping their product. They helped us solve the problem quickly! Thanks Chandan!

Rhino Coffee
United States
Over 1 year using the app
BOLD replied November 8, 2023

We are so glad to hear that you are enjoying our app and Chandan was able to provide you with such quick and helpful support. Our specialists are always happy to help! Thanks so much for your kind review!

November 1, 2023

I switched to Bold from Recharge because I was having so many issues and their customer service is like non-existent, they are very bad at it. But I'm happy that at Bold, customer service team is great, they are always fast to help and resolve our issues, shout out to Kupra for always being fast to help. I'm happy I decided to switch.

The Fabulous Planner
United States
4 months using the app
BOLD replied November 8, 2023

Thank you so much for taking the time to write in about your experience! We are just thrilled to hear about your positive experience with our support team and Bold Subscriptions. We are so glad you switched to Bold as well!

September 13, 2023

Krupa provided speedy and thorough customer service when I had an issue caused by some website changes I made! Very pleased with this interaction.

Happy Birdwatcher
United States
Over 2 years using the app
BOLD replied September 19, 2023

We are so glad to read of your wonderful support experience! Your review really makes our day. We will be sure to pass along your kind words to our specialist, Krupa. Thanks for choosing Bold!

November 15, 2023

Staff was super helpful when I had an issue. Thanks Krupa!

Case Elegance
United States
Almost 3 years using the app
BOLD replied November 17, 2023

We are so glad you had such helpful assistance from Krupa. We are always here for you! Thanks for your kind review and thanks for choosing Bold!

November 14, 2023

Really appreciate the customer service at Bold. Krupa is my problem solver and does that very well. The app itself has some significant gaps in user friendliness, but I'm giving it 5 stars because it's robust and has a can-do attitude. Hopefully the UX issues will be sorted along the way.

Hey Happy Dog
Australia
About 2 months using the app
BOLD replied November 17, 2023

We are so happy to hear of your positive experience with Krupa! We'll be sure to pass along your kind words. Thanks for taking the time to write in. We also feel we have a can-do attitude! Stay tuned for more developments and improvements coming in Bold Subscriptions. We are working hard to bring you the best experience possible!

November 3, 2023

The transition to V1 to V2 was great thanks to Cody and Krupa. Looking forward to seeing how the new version works for my business!

Elderberry Queen
United States
About 2 months using the app
BOLD replied November 8, 2023

We are so glad to read of your positive migration experience, thanks so much for writing in with your wonderful review! We'll be sure to pass along your kind words to our migration team. Thanks for choosing Bold!

November 22, 2023

Krupa was a big help! Thanks so much!

My Runway Eyes
United States
About 1 month using the app
BOLD replied November 30, 2023

Thanks for your kind review. We'll be sure to pass along your kind words to Krupa! Cheers!

September 1, 2023

so good super Daniel is perfect

Tran.scend
United States
Over 2 years using the app
BOLD replied September 19, 2023

Thank you for taking the time submit your review. We are so glad that Daniel was able to provide you the help you needed!

June 19, 2023

I have had issues with the app, but the last two times I have reached out to the support people and both times I was helped by Chintak who was very helpful and courteous. I appreciate the time and the patience and appreciate getting the issue resolved. Thank you!

For the Love of Dutch
United States
Over 2 years using the app
BOLD replied June 21, 2023

We are so happy to hear Chintak was able to give you the support you needed. Reviews like this make our day! Thanks for writing in, and thanks for choosing Bold!

June 26, 2023

Great customer support and quick responses. I highly recommend this service for anyone looking for seamless integration.

Terranamdo
United Kingdom
About 2 years using the app
BOLD replied July 4, 2023

Thank you for your glowing review. This is what we love to hear! Our specialists are always happy to help. Thanks for choosing Bold!