Reviews (425)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting recurring revenue and simplifying subscription management, crucial for e-commerce growth. It features a user-friendly interface and reliable performance, with a new dashboard that improves usability. Customer support is highlighted as responsive and helpful, particularly during migrations. While there are minor issues with some features, the sentiment is generally positive, making it a recommended choice for subscription services.

September 11, 2024

We have used BOLD for YEARS and they have always been amazing and offer the best support. We have over 1,000 subscribers and they keep coming out with new features. On occasion we have a few gateway issues with payment processing, but they are always super quick to respond. Not only that our customs love how easy it is to sign up, change and edit their subscriptions. I HIGHLY recommend this app to anyone who is looking for a good subscription app for their business.

Fuzzy Loon Designs
United States
About 3 years using the app
BOLD replied September 13, 2024

LOVE to hear this!! Thank you so much, and just you wait... even MORE exciting features coming soon! We're on a mission to make Bold Subscriptions the Highest Converting, and Highest subscription optimizing app on Shopify period 💪

October 21, 2024

This app is a huge enabler for the e-commerce side of our business, and the updates over v1 make it significantly easier for customers to manage their own subscription changes. When we have had questions or integration items to address, the BOLD team has been responsive and thorough. Special shout out to Brysen on the customer support team--thank you for going the extra mile to thoroughly address our questions.

Café Mulé & Ironside Roasting Co.
United States
4 months using the app
BOLD replied November 4, 2024

This made our day!! So glad to hear you're enjoying it 🙌

November 7, 2024

10 STARS for CHINTAK. They did not give up until a solution was found. Friendly, thorough and persistent. Thank you, Chintak!

SURFACE DEEP
United States
9 months using the app
BOLD replied November 27, 2024

Thank you for the kind words about Chintak! We're happy to help.

October 15, 2024

We mucked around for months trying to figure out what to do and when to start our migration form Subs V1 to Subscriptions to Shopify Checkout.
Cheyson and Cody and his team jumped in and sorted everything out with simple easy steps and it took no time.
This took all the pain away and in the end was a very simple process.
Thanks to you both and your teams, we certainly appreciate your assistance.

CASA Online store
Australia
3 months using the app
October 22, 2024

The customer support team have made the Migration extremely easy for us. A big thank you to Krupa, Chase, Daniel P and Chaysen.

QTforyou
New Zealand
Almost 3 years using the app
October 15, 2024

Just got migrated with bold subscription, Chintak was absolutely awesome, so helpful, knew what he was doing going extra mile and all.
Chintak is the reason you got a 5-star rating from me.

Healthkicks
New Zealand
About 2 months using the app
October 2, 2024

Chintak helped me when I didn't want to be helped. I wanted him to just do it all! But with some breath work, a bit of patience and his PATIENCE combined we had success in less time then I'd expected.

Savor Living
Canada
About 1 month using the app
September 19, 2024

Chintak was awesome! Helped me figure out the issue very easily!

Equithrive
United States
8 months using the app
October 7, 2024

Just went through the migration process from v1 to BOLD Shopify Checkout and it was a very smooth process that was significantly helped by the amazing customer service provided by Daniel and Chaysen.

BirdTricks
United States
About 1 month using the app
November 12, 2024

Daniel helped me navigate learning bold and some glitches customers were having! He was great!

Niangua Coffee
United States
22 days using the app
BOLD replied November 27, 2024

We're glad to hear you had a great experience with our support team! Thanks for leaving a review.