Reviews (424)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting recurring revenue and simplifying subscription management, crucial for e-commerce growth. It features a user-friendly interface and reliable performance, with a new dashboard that improves usability. Customer support is highlighted as responsive and helpful, particularly during migrations. While there are minor issues with some features, the sentiment is generally positive, making it a recommended choice for subscription services.

December 23, 2020

Very good support and super easy to use. Would recommend it to anyone trying to move into the subscription space.

Find Your Farmer
United States
Over 2 years using the app
BOLD replied December 28, 2020

Thank you for your review and your recommendation! We are glad that we were able help you. Please do not hesitate to reach out, we are always happy to help !

March 19, 2021

An easy and straight forward app. I'm loving the customer service! Super quick response time on their live chat support.

The Right Roast
United Kingdom
About 2 years using the app
BOLD replied March 19, 2021

Thank you for your review. We are so happy that our support team was there when you needed. We are looking forward to seeing your subscriptions grow!

September 30, 2021

Great customer service support! Any issues they are happy to help us solve it with timely responses

Offshoot Coffee
Australia
About 2 years using the app
BOLD replied October 4, 2021

It makes us so happy to hear that we were able to you solve your issues. Thank you for the review!

June 25, 2021

The customer service is just AMAZING! Kelsey was great and helped answer all of my questions! They go above and beyond every time I need help!

Shabby boxes
United States
About 2 years using the app
BOLD replied June 25, 2021

Thank you for your kind review. We are so happy that Kelsey was there to provide you with the support you needed. We are always there when you need us, thank you for choosing Bold!

January 22, 2021

Priyanka was very helpful! I love the live chat option so I can get my issues resolved fast and efficiently.

MatiMade.
United States
About 2 years using the app
BOLD replied February 2, 2021

Thank you so much for the review! We are happy to hear that are finding our Priyanka, and the rest of our live chat team to be helpful and quick.

February 23, 2021

They help me with the manual set-up in 5 minutes everything works. Very happy with the services. I recommande!

Cafeinmtl
Canada
About 2 years using the app
BOLD replied February 24, 2021

Thank you so much for your review and recommendation!

May 1, 2021

Very simple to use and works great so far. Customer and technical support are fast and efficient - thanks Daniel!

Biodynamic Coffee
Canada
About 2 years using the app
BOLD replied May 4, 2021

Appreciate the review. We'll be sure to pass along the shoutout to Daniel. Thanks for choosing Bold.

August 10, 2021

Great customer service! I had a successful promo thanks to them! s/o to Jericho and the rest of the team who are extremely hands on!

SkincareEssentials
United States
About 2 years using the app
BOLD replied August 10, 2021

Thank you for your review. We are so happy that you had a successful promo and that Jericho and team were there to provide you the support you needed!

April 30, 2021

Great app for subscriptions. Easy to customize and for clients to easily control and manage their subscriptions.

Goodness Gracious
United States
About 2 years using the app
BOLD replied May 4, 2021

Thanks for the review, and thanks for choosing Bold. If you ever need assistance check out our Help Centre or email in. Always happy to hear from you and provide support.

January 17, 2022

Subscription service works great. Vineet was very helpful with setting up my subscription option for various products.

mademensgrooming.com
United States
About 2 years using the app
BOLD replied January 18, 2022

Thank you kindly for leaving a review. We are so happy to hear Vineet was able to help you get set up quickly. That is the kind of support we strive to provide! We wish you every success!