Reviews (431)

Overall rating
4.2
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient handling of recurring payments and subscriptions, integrating smoothly with Shopify. They praise its user-friendly interface and the control it gives customers over their subscriptions, enhancing user experience. Regular updates add new features, ensuring reliability. The customer support team is noted for its quick and effective problem-solving capabilities.

December 31, 2020

Gagandeep & Ryan helped me through the Support process for install of the App - as I couldn't get the Auto Install or Manual Setup to work correctly. This was all fast & would say great customer service!

Bark Dash
United States
Over 2 years using the app
BOLD replied January 7, 2021

Thank you so much for your review. We are so happy that Gagandeep and Ryan were able to help with your installation, everything looks great! We are always happy to help anyway we can.

September 13, 2023

Krupa provided speedy and thorough customer service when I had an issue caused by some website changes I made! Very pleased with this interaction.

Happy Birdwatcher
United States
Over 2 years using the app
BOLD replied September 19, 2023

We are so glad to read of your wonderful support experience! Your review really makes our day. We will be sure to pass along your kind words to our specialist, Krupa. Thanks for choosing Bold!

March 8, 2023

Excellent support. Brysen from the support team was quick, helpful and responsive. So far, a great app to work with.

Barnacle Foods
United States
Over 2 years using the app
BOLD replied March 9, 2023

Thank you for the kind review! We are so happy that Brysen was there to help you. Thank you for choosing Bold!

Edited September 22, 2021

Great service by Nir, who got my installation going so i could actually see how this would perform on a particular theme and then started right away to edit my installed theme... Can't wait to use this software with OneHappyCoffee.com

One Happy Coffee
United States
Over 2 years using the app
December 23, 2020

Very good support and super easy to use. Would recommend it to anyone trying to move into the subscription space.

Find Your Farmer
United States
Over 2 years using the app
BOLD replied December 28, 2020

Thank you for your review and your recommendation! We are glad that we were able help you. Please do not hesitate to reach out, we are always happy to help !

March 19, 2021

An easy and straight forward app. I'm loving the customer service! Super quick response time on their live chat support.

The Right Roast
United Kingdom
About 2 years using the app
BOLD replied March 19, 2021

Thank you for your review. We are so happy that our support team was there when you needed. We are looking forward to seeing your subscriptions grow!

September 30, 2021

Great customer service support! Any issues they are happy to help us solve it with timely responses

Offshoot Coffee
Australia
About 2 years using the app
BOLD replied October 4, 2021

It makes us so happy to hear that we were able to you solve your issues. Thank you for the review!

June 25, 2021

The customer service is just AMAZING! Kelsey was great and helped answer all of my questions! They go above and beyond every time I need help!

Shabby boxes
United States
About 2 years using the app
BOLD replied June 25, 2021

Thank you for your kind review. We are so happy that Kelsey was there to provide you with the support you needed. We are always there when you need us, thank you for choosing Bold!

January 22, 2021

Priyanka was very helpful! I love the live chat option so I can get my issues resolved fast and efficiently.

MatiMade.
United States
About 2 years using the app
BOLD replied February 2, 2021

Thank you so much for the review! We are happy to hear that are finding our Priyanka, and the rest of our live chat team to be helpful and quick.

February 23, 2021

They help me with the manual set-up in 5 minutes everything works. Very happy with the services. I recommande!

Cafeinmtl
Canada
About 2 years using the app
BOLD replied February 24, 2021

Thank you so much for your review and recommendation!