Reviews (420)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and effective subscription management. They praise the responsive customer support team for making issue resolution straightforward and appreciate the smooth migration support to newer versions with better Shopify integration. The app is also valued for its customization options and flexibility in managing subscriptions, essential for businesses focusing on recurring revenue models, contributing positively to business growth.
Refine
-
By rating
**Simran** fantastic support! They were able to quickly resolve a UI issue and work with me on getting the customizations we wanted for our shop!
Thank you for your review. So happy to hear that Simran was able to provide great support!
I TOTALLY RECOMMEND BOLD. This app is very helpful when needing subscription/recurring based functions for your products. Bold is an excellent company and i recommend using any Bold App available, not just subscriptions. If you have questions, use their chat feature. someone is with you within 5 minutes and they are super helpful. I worked with Mayank several times and he was able to answer all my questions and make minor changes for me to improve my customers experience.
Appreciate the passionate review. Kudos have been passed along to Mayank. Thanks for choosing Bold.
Customer support was great in helping me fix my problem. They were patient and kind and walked me through every step. Thank you Simran
Thank you so much for your review! We are thrilled that we were able to fix the problem you were experiencing. We will be there if you ever need us!
Irfan helped me quickly and succinctly. Bold keeps rolling out some good things that help make subscription items easier and easier to offer customers.
Thank you for your wonderful review! Our team is working hard to continuously develop new features needed by our merchants. We are so glad that you are finding them useful! We will be sure to pass along your kind words to our outstanding specialist, Irfan. Thanks for choosing Bold!
What an outstanding app and even better customer service to back it up. Nir was just amazing and resolved the issue within seconds. Just amazing :)
We are so happy that you like the app and of course we are just happy to provide you with the best customer service we can offer. Only the best for our merchants! Thank you for choosing Bold.
Bold is amazing! There really isn't any other game in town to be honest, and we've tried ALL of them. Their support is stellar as well. This is what you want if you're going to offer SUBs in any way.
Thank you so much for the kind review! We are so happy that you are enjoying our apps. Thank you for choosing Bold!
Nir was once again great help, fixing some design issues for me. We are using Bold now for a while because their design is the simplest and does not look super techy in my shop. Thanks a lot!
Thank you for your review. So pleased that Nir was there to help you and quickly. Thank you for choosing Bold!
Customer service have been amazing whenever I need anything. The chat functionality to virtual meetings. You get what you pay for!
Great Cstomer Service ,Always happy to Help
Just Changed My Theme i had a few problems but once again this was sorted by the Team.
Thanks
Mark
I am so glad we could help exactly when you needed it. That is what we are here for. Reviews like your make our day! Thank you for choosing Bold!
This app is only one of 2 available that has all the features for subscriptions. I had the app for several months, canceled it because I felt the cost with just one subscriber was not justified. Then I did a lot of research looking for an alternate app; there were none comparable so I came back. Customer service has were been so helpful with any issues I had the first time around, and even helped me to uninstall the code when I canceled. Now I'm back and there are helping me get started again,
Thank you so much for your feedback. Really interesting to hear about your experiences starting with subscriptions, changing you mind, then headed back. Please don't hesitate to let us know if there is anything we can do to help ease the transition back to Bold.