Reviews (431)

Overall rating
4.2
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient handling of recurring payments and subscriptions, integrating smoothly with Shopify. They praise its user-friendly interface and the control it gives customers over their subscriptions, enhancing user experience. Regular updates add new features, ensuring reliability. The customer support team is noted for its quick and effective problem-solving capabilities.

Edited February 23, 2021

Customer support was great in helping me fix my problem. They were patient and kind and walked me through every step. Thank you Simran

Prince Design
United States
Over 1 year using the app
BOLD replied November 23, 2020

Thank you so much for your review! We are thrilled that we were able to fix the problem you were experiencing. We will be there if you ever need us!

June 12, 2023

Irfan helped me quickly and succinctly. Bold keeps rolling out some good things that help make subscription items easier and easier to offer customers.

Ruddy Man Grooming Co.
United States
Over 1 year using the app
BOLD replied June 12, 2023

Thank you for your wonderful review! Our team is working hard to continuously develop new features needed by our merchants. We are so glad that you are finding them useful! We will be sure to pass along your kind words to our outstanding specialist, Irfan. Thanks for choosing Bold!

April 3, 2021

What an outstanding app and even better customer service to back it up. Nir was just amazing and resolved the issue within seconds. Just amazing :)

Fabriques
United Kingdom
Over 1 year using the app
BOLD replied April 5, 2021

We are so happy that you like the app and of course we are just happy to provide you with the best customer service we can offer. Only the best for our merchants! Thank you for choosing Bold.

September 30, 2021

Bold is amazing! There really isn't any other game in town to be honest, and we've tried ALL of them. Their support is stellar as well. This is what you want if you're going to offer SUBs in any way.

dev-omaxhealth
United States
Over 1 year using the app
BOLD replied October 4, 2021

Thank you so much for the kind review! We are so happy that you are enjoying our apps. Thank you for choosing Bold!

Edited March 12, 2021

Nir was once again great help, fixing some design issues for me. We are using Bold now for a while because their design is the simplest and does not look super techy in my shop. Thanks a lot!

HausWine
Germany
Over 1 year using the app
BOLD replied March 3, 2021

Thank you for your review. So pleased that Nir was there to help you and quickly. Thank you for choosing Bold!

May 25, 2022

Customer service have been amazing whenever I need anything. The chat functionality to virtual meetings. You get what you pay for!

NoWa
United Kingdom
About 1 year using the app
January 29, 2022

Great Cstomer Service ,Always happy to Help
Just Changed My Theme i had a few problems but once again this was sorted by the Team.
Thanks
Mark

Croydon Reptiles
United Kingdom
About 1 year using the app
BOLD replied February 4, 2022

I am so glad we could help exactly when you needed it. That is what we are here for. Reviews like your make our day! Thank you for choosing Bold!

December 18, 2020

This app is only one of 2 available that has all the features for subscriptions. I had the app for several months, canceled it because I felt the cost with just one subscriber was not justified. Then I did a lot of research looking for an alternate app; there were none comparable so I came back. Customer service has were been so helpful with any issues I had the first time around, and even helped me to uninstall the code when I canceled. Now I'm back and there are helping me get started again,

Alchemists Beauty
United States
About 1 year using the app
BOLD replied December 22, 2020

Thank you so much for your feedback. Really interesting to hear about your experiences starting with subscriptions, changing you mind, then headed back. Please don't hesitate to let us know if there is anything we can do to help ease the transition back to Bold.

January 11, 2021

Customer service was excellent. Gagandeep helped us really fast with our automatic installation process.

Cuela
United States
About 1 year using the app
BOLD replied January 12, 2021

Thank you for your review. We are so pleased that Gagandeep was there to help you with your installation! If you ever need us we will be there to help.

May 2, 2023

Great and easy to manage app! Had an issue earlier today with a button feature... their team resolved the problem by the end of the day. Top notch!

Morrocco Method International
United States
About 1 year using the app
BOLD replied May 4, 2023

Thank you for your wonderful review. We are always happy to help! Thanks for choosing Bold!