Reviews (420)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and effective subscription management. They praise the responsive customer support team for making issue resolution straightforward and appreciate the smooth migration support to newer versions with better Shopify integration. The app is also valued for its customization options and flexibility in managing subscriptions, essential for businesses focusing on recurring revenue models, contributing positively to business growth.

January 7, 2021

It works really great Xtimes better and easier as Recharge Payment. Thank You also for the great Support!

DCS - Digital Company Services GmbH
Austria
About 1 year using the app
BOLD replied January 12, 2021

Thank you so much for the review! Please feel free to reach back out to support if you need anything.

December 9, 2020

Priyanka was extremly patient and quick to resolve my issue. Great customer service two thumbs up! Thank you again!!!

ZhanasPlantMagic
United States
About 1 year using the app
BOLD replied December 10, 2020

Thank you for your review! We are so happy that Priyanka was able to solve your issue quickly. It's always our pleasure to help, it looks great!

September 15, 2023

Gran apoyo para arrancar con nuestro programa de subscripciones!

Gracias!

dogsfortheearth.com

Dogs For The Earth
United States
12 months using the app
BOLD replied September 19, 2023

¡Gracias por su amable reseña y gracias por elegir Bold!

December 1, 2020

So far this app has been great for our store. I needed some help up front to get it installed on our third-party theme, but once installed it's been working just like it said it would. It can take some work to style like you need it, but overall it does the trick!

Rowe Casa Organics
United States
12 months using the app
BOLD replied December 2, 2020

Thank you for your review. We are really happy to hear that our app is working for you and that we were able to help with the install. It is looking great!

March 8, 2021

Great App support from Aryan, quick response and got us set up as we have limited coding expertise.

Belgian Beer Club
United Kingdom
12 months using the app
BOLD replied March 9, 2021

Thank you for your review. So happy that Aryan was there to help! Thank you for choosing Bold!

Edited November 8, 2021

Very good and fast customer service! @Gagandeep #1! I had a custom install done in no time. I am glad i choose Bold for my subscription project.

Squish Candies Canada
Canada
12 months using the app
BOLD replied November 9, 2021

Thank you for the kind review. So glad Gagandeep was there to assist. Thank you for choosing Bold for your subscriptions!

December 7, 2021

Jericho was a great help in finding out why my customer's subscription order interval was processing too quickly. I really appreciate the follow up email with the detailed explanation. Thank you!

Thryv Organics
United States
12 months using the app
BOLD replied December 20, 2021

Thank you so much for the review! We've passed your feedback onto Jericho and the support team. :)

December 15, 2020

Excellent, does a great job! Way better than expected. Customer support is fantastic, went out of their way to help me. Highly recommend this app!

Urban Grocer
United Kingdom
12 months using the app
BOLD replied December 15, 2020

Thank you so much for your review! We are thrilled you are enjoying the app and that we were able to assist you. If you ever need us we will be there to help, anyway we can.

Edited March 12, 2024

Works well for our company. Would recommend

Beck & Bulow
United States
12 months using the app
BOLD replied April 5, 2023

Thank you so much for the review and recommendation. We are thrilled to hear that our support team has been able to help you so efficiently! We are working hard to improve and develop new features everyday, so needless to say, reviews like yours make our day! Thanks for your continued support!

December 7, 2020

I used this app to help me set up subscription options on my website. The tech team helped me out within 24 hours of reaching out.

Nyah Beauty
United States
11 months using the app
BOLD replied December 8, 2020

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using Bold!