Reviews (423)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting recurring revenue and simplifying subscription management, crucial for e-commerce growth. It features a user-friendly interface and reliable performance, with a new dashboard that improves usability. Customer support is highlighted as responsive and helpful, particularly during migrations. While there are minor issues with some features, the sentiment is generally positive, making it a recommended choice for subscription services.

November 12, 2024

Daniel helped me navigate learning bold and some glitches customers were having! He was great!

Niangua Coffee
United States
22 days using the app
October 3, 2024

I've worked with Chaysen a few times and he helped me migrate to the new version of Bold, and I am very appreciative of him!

Oak Barn Beef
United States
7 months using the app
October 29, 2024

Bold's Migration Team was a big help in getting us up to speed in our latest update. Brysen and Cody worked with our team to ensure we had everything working as intended for our subscription products without interruptions to our existing customers.

Lifetones
United States
15 days using the app
October 28, 2024

The migration process was very simple. The team stayed in communication and answered all of my questions. Appreciate the support and would recommend bold to other organizations.

Thrasher Group
United States
About 1 month using the app
September 6, 2024

Excellent app and brilliant, fast support from the team. Special shoutout to Irfan, Chaysen & Evan. Thank you

The Bean Shop
United Kingdom
Over 2 years using the app
BOLD replied September 13, 2024

Thank you so much for the review! Support is so important to us. We do it all in house with a 100% Canadian team. Best of luck over the holidays!

October 23, 2024

CHAYSEN was awesome to work with and did a great job!
Hawk Soap Co.

Hawk Soap Co.
United States
About 2 months using the app
October 19, 2024

I forbindelse med en migration af subscribers fra Bold Subsciptions v1 til Bold Subscriptions with Shopify Payment har jeg fået fantastisk hjælp i denne uge af Cody i Customer Service. Cody holdt fokus på opgaven, holdt mig løbende godt informeret om processen og kom i mål med det.

Lagom Coffee
Denmark
9 months using the app
Edited November 1, 2024

It's helpful as you can resolve any issue with a live agent than AI immediately.

Living Truth
Canada
3 months using the app
October 4, 2024

The AI chat bot on the chat isn't very helpful, but it's pretty easy to get connected with a live agent and Chintak is always very helpful!

Sufficiency of Scripture Ministries
United States
14 days using the app
September 4, 2024

This plugin is good option if you want to have a product or donation subscription. It supports for many kinds of payment method with Shopify Payments. Also, the support team is available to answer any question or concern including migration V1 to V2.
Excellent!

Alcoholics Anonymous
Australia
7 days using the app
BOLD replied September 13, 2024

Thank you!! That's actually a great use case, we see a lot of people using it to accept donations on a recurring basis. It's not something you normally think of, but that's a perfect way for it to be used!