Reviews (449)

Overall rating
4.3
Counts per rating level
  • 71% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies subscription management and seamless Shopify integration. They commend the customer support for their quick and effective assistance, especially during app migrations. Features that allow customers to manage their own subscriptions enhance user experience. Long-term merchants are satisfied with its reliability and continuous improvements that adapt to their business needs.

February 12, 2025

Great experience so far! Daniel was great in helping me resolve a few subscription issues!

Mr. Papou's
United States
4 months using the app
November 7, 2024

10 STARS for CHINTAK. They did not give up until a solution was found. Friendly, thorough and persistent. Thank you, Chintak!

SURFACE DEEP
United States
9 months using the app
BOLD replied November 27, 2024

Thank you for the kind words about Chintak! We're happy to help.

January 16, 2025

Chintak has been very helpful, prompt and willing to assist in my needs!

My Brother's Cup
United States
3 months using the app
BOLD replied January 20, 2025

Thanks for the review! Don't hesitate to reach out if theres anything else we can help with.

February 20, 2025

Navdeep helped me solve my issue swiftly.

dupuytrensco
United States
7 months using the app
December 23, 2024

Excellent support from Irfan today, thank you so much!

Hay Box
United Kingdom
About 1 year using the app
January 31, 2025

Thank you for being so responsive, Daniel!

Rock Paper Shears
United States
10 months using the app
January 10, 2025

Chaysen was awesome to work with! He met my expectations and beyond! If the whole team has a servant heart like him, Bold will surely excel with their company. Thank you for such a seamless experience and your willingness to help me migrate everything over and offer more services.

Thank you.

LB's HOME GOODS
United States
1 day using the app
BOLD replied January 20, 2025

Happy to hear your migration went well! Thank you.

October 21, 2024

This app is a huge enabler for the e-commerce side of our business, and the updates over v1 make it significantly easier for customers to manage their own subscription changes. When we have had questions or integration items to address, the BOLD team has been responsive and thorough. Special shout out to Brysen on the customer support team--thank you for going the extra mile to thoroughly address our questions.

Café Mulé & Ironside Roasting Co.
United States
4 months using the app
BOLD replied November 4, 2024

This made our day!! So glad to hear you're enjoying it 🙌

February 13, 2025

I just signed up, and the support team is pretty on it. Even if you sign up for the initial free trial like me.

PS Ifran from the team is amazing!

GuttButt
United States
1 day using the app
November 12, 2024

Daniel helped me navigate learning bold and some glitches customers were having! He was great!

Niangua Coffee
United States
22 days using the app
BOLD replied November 27, 2024

We're glad to hear you had a great experience with our support team! Thanks for leaving a review.