Bold Subscriptions , 379 reviews

Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, user-friendly interface, and seamless integration with Shopify, enabling them to add subscription functionality to their stores. It's highly recommended for businesses looking to boost recurring revenue, allowing customers to manage their subscriptions. The backend management for subscriptions is also praised, with quick issue resolution. The customer service is often described as responsive, helpful, and knowledgeable. It's proven successful across various sectors, being seen as a key tool for online retail growth.

March 15, 2023

Brysen was really helpful, answered all my questions immediately - really pleased with the subscriptions so far.

Mouldd
United Kingdom
30 days using the app
BOLD replied March 15, 2023

Thanks for writing in with your review. We agree, Brysen is indeed a support superstar--we will be sure to pass along your kind words! We are so glad to hear you are pleased with the app. Thanks for choosing Bold!

September 27, 2021

Good app. Customer service is superb. Gursharandeep went above and beyond helping us. Our only gripe was that it does slow the loading speed somewhat, but that's inevitable with almost any app.

Den's Hot Dogs
United States
30 days using the app
BOLD replied September 28, 2021

Thank you for your review. We are happy that the support team was there to help and especially Gursharandeep! We are always working on app improvements and really appreciate the feedback.

February 2, 2021

just installed, I must have made an error somewhere in the code - but i popped on live chat and simran had it fixed within 10 minutes. I look forward to working with the bold team going forward if this is the ustomer service thats to be expected.

Ivy and Twine Candles
United Kingdom
28 days using the app
BOLD replied February 2, 2021

Thank you for your kind review. We are thrilled that Simran was able to fix the error you were experiencing. We look forward to working with you as well, remember we are always there when you need us. Thank you for choosing Bold!

Edited August 23, 2021

Mayank was the representative that helped me. He was very knowledgeable and answered all of my questions thoroughly. I'm happy! I enjoy using the app.

Green Regimen
United States
25 days using the app
BOLD replied August 24, 2021

We are so happy that you are enjoying the app! Thank you for the kind review.

May 4, 2021

Excellent customer service, they helped me to solve a problem, in this case with the Simran agent, it was very clear and concise, 100% recommended app.

Sol-ti Samples
United States
25 days using the app
BOLD replied May 6, 2021

That's great to hear that our support team was there to help solve your problem! Thank you for the recommendation and looking forward to seeing your subscriptions grow!

Edited January 21, 2021

great app, very simple to use
The support team very helpful and sorted my issue quickly will be signing up for sure.

Broadway Coffee Roasters
United Kingdom
24 days using the app
BOLD replied February 2, 2021

Thank you so much for the review! Happy to hear that our team was able to provide quick and helpful support.

December 22, 2020

Very good support service, they promptly help to configure the application correctly, which is very important in light of recent changes

Happy Mart
Australia
23 days using the app
BOLD replied December 28, 2020

Thank you for your review! We are happy that we were able to assist you with configuration. If you have any more questions or concerns we are always happy to help!

March 2, 2021

Nir resolved my issue quickly, which was helping to customize the colors of the "manage subscriptions" page on my site. Thanks Nir!

Steel Oak Brews
United States
20 days using the app
BOLD replied March 3, 2021

Thank you for your review. We are happy that Nir was able to resolve your issue. Thank you for choosing Bold!

February 11, 2021

I haven't actually utilised the app yet as we're still in the installation process. Gagandeep was very helpful and tried to speed up the support process for us. Thank you!

VITALITEA HAWAI'I
United States
16 days using the app
BOLD replied February 11, 2021

Thank you for your review. We are happy that Gagandeep was able to help you and get you going, we are excited for you to utilize the app. Thank you for choosing Bold!

February 3, 2021

Customer service is very responsive and helpful! I've used this app in another store in the past and I'm looking forward to using it again in my new store. Thanks for your help, Evan!

FLAME Natural Decon
United States
16 days using the app
BOLD replied February 4, 2021

Thank you for your review. We are thrilled that Evan was able to help you. Very excited for you to use our app on your new store. Thank you for choosing Bold!