Reviews (424)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting recurring revenue and simplifying subscription management, crucial for e-commerce growth. It features a user-friendly interface and reliable performance, with a new dashboard that improves usability. Customer support is highlighted as responsive and helpful, particularly during migrations. While there are minor issues with some features, the sentiment is generally positive, making it a recommended choice for subscription services.
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Jericho was a great help from BOLD. He helped me customize the Subscription app to appear & function the client desired.
Thank you so much for the review! Jericho is an absolute rockstar. :)
On behalf of Bold, we hope you have a happy holiday season!
Customer service was quick and great! Thank you Simran! I got my questions answered and feel more confident moving forward.
Thank you for your review. We as so thrilled that Simran was there to answer your question. We are always there for you when you need us!! :)
Got such great assistance from Mayank from Bold subscription. Great direction and suggestions for a way forward with my online store. Thank you very much.
Thank you for the review! We are happy that Mayank was able to help you. We look forward to seeing the growth of your online store!
Great app & great support! I used the app to set up subscriptions for my products and had no issues. The support team, especially Gagandeep, is really great and fast. She could help me in no time and customize the app to my special needs! I'm really thankful for Gagandeep and her team, for publishing this great app!
I can only recommend Bold Subscriptions to everyone who needs a subscription solution for there shop!
Thank you so much for the kind review. We are so happy that we were able to help you with what you needed! Thank you for choosing Bold!
Needed some help installing and Simran was amazing - he went above and beyond to help me out. 5 stars for customer service!
Thank you so much for the review. We are very happy to hear that Simran provided great customer service. Wishing you all the best with your subscriptions.
Amazing app and great support. They helped me install the app 2x. as I changed my theme. They always replied to all my requests in a matter of hours. thank you!
Thank you for your kind review. We are thrilled you like the app and that our support team was able to help you. You are very welcome and if you ever need us we will be there to help.
App working great so far, and the customer service has been top notch! They helped us install and fixed an issue we had in one day. Ability to customize the text and the look is a plus for us also.
So happy that you are enjoying the app! we are always happy to help, thank you for choosing Bold!
Really appreciate the customer service at Bold. Krupa is my problem solver and does that very well. The app itself has some significant gaps in user friendliness, but I'm giving it 5 stars because it's robust and has a can-do attitude. Hopefully the UX issues will be sorted along the way.
We are so happy to hear of your positive experience with Krupa! We'll be sure to pass along your kind words. Thanks for taking the time to write in. We also feel we have a can-do attitude! Stay tuned for more developments and improvements coming in Bold Subscriptions. We are working hard to bring you the best experience possible!
We have been using Bold Subscriptions for a few years now and it has been great for our needs! The support/customer service team is always so fast to help when we've had issues. Kelsey, Colton, and Abhishek has been so great and are so quick to respond.
Thank you so much for the review! We are so happy to hear things are working for you exactly as you need. I will be sure to pass along your kind words to the team! Thanks for choosing Bold!
Best customer service!! The only thing they need to add to this app to make it perfect is the buffer days!!! Other than that very happy with it! Managing 3000 subs should be a breeze! :)
Thank you for your review! We are so happy that our support team was there when you needed. It truly makes us happy that you are happy with the app. We really appreciate your feedback!