Reviews (421)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and effective subscription management. They praise the responsive customer support team for making issue resolution straightforward and appreciate the smooth migration support to newer versions with better Shopify integration. The app is also valued for its customization options and flexibility in managing subscriptions, essential for businesses focusing on recurring revenue models, contributing positively to business growth.
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As a small business we've really been pleased with Bold. It's especially helpful to have direct assistance to developers/technicians when something goes wrong (or just needs adjusting). Shout out to Jericho (a real live human) who responded in record time and with great solutions.
Thanks for the review! Happy to hear Jericho was able to help you find a solution. Reach out any time, we're always happy to help.
Great support that replies quickly. Product seems to be well built and serves its purpose. Customizable and reliable.
Thank you for your review! We are so pleased that we were able to assist you quickly. Thank you for choosing Bold!
App is great! I'm leaving a review because customer service is the best here. They take care of you even if you are cancelling (not utilizing the features right now but will in the future). Also, Bold is the only solid app I have found for recurring subscriptions. It's complicated to create recurring orders and they handle everything for you and make it simple.
I worked with Simran who answered all my questions and resolved all my issues. A really great experience!
Appreciate the review. We'll make sure to pass the positive feedback along to Simran. Thanks again for choosing Bold.
A big shout out to Gaurav, app specialist for amazing customer service experience. I was just about to start using the app and I had issues with the app as it was not working as it was supposed to be despite of doing everything I was supposed to do. Gaurav took his time to understand the situation, patiently explained what was the issue and resolved the issue promptly. Not only that, he was very proactive to suggest further improvements and made changes on my behalf. It was very seamless process and he was incredibly helpful!! Now, I highly recommend this app as I know I will get hands on support immediately when there is an issue.
Super happy that Gaurav provided you with amazing customer service! We love seeing our merchants happy and we will go above and beyond to make that happen. Thank you kindly for your recommendation!
Using this app to run mu juice subscription programme - its great, does what it says and the team at Bold are really helpful.
Thank you for your review. We are thrilled our team was there to help. Thank you for choosing Bold!
Excellent product and phenomenal customer service. Gagandeep and the team are always on point. Highly recommended
We appreciate the kind review. We are so happy that Gagandeep and our support team was there to support you. Thank you for the recommendation!
Excelente aplicación y su centro de ayuda es excelente también sería bueno que agregaran más opciones como un precio especial en la primera suscripción
Thank you for the review! Appreciate the praise for our Help Centre.
I had a great experience with Simranjit Singh. He was amazingly helpful and patient with me as I am not technical and had to work with my developer on the phone while doing the chat. He answered all of our questions, fixed our problem and even went beyond that to help with another small issue. I was very happy with Simran. He is a great representative to your company.
Thank you so much for your review. We are so happy that Simran was there to help you ! We are always there to help when you need us!
This applicati9on is very easy to use and customer service was fabulous assisting me with the initial setup. I was able to do the rest myself.
Thank you for the review. Glad you found the app user friendly, we are so happy that everything is working out!