Bold Subscriptions , 379 reviews

Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, user-friendly interface, and seamless integration with Shopify, enabling them to add subscription functionality to their stores. It's highly recommended for businesses looking to boost recurring revenue, allowing customers to manage their subscriptions. The backend management for subscriptions is also praised, with quick issue resolution. The customer service is often described as responsive, helpful, and knowledgeable. It's proven successful across various sectors, being seen as a key tool for online retail growth.

March 27, 2021

I used this app to add subscription for my customers and I can honestly say it is very nice and I highly recommend it as well the service from this team was fantastic -I highly recommend this tool and the service

Perfetto Peterbald
Canada
14 days using the app
BOLD replied March 29, 2021

Thank you for your kind review. It makes us happy when we see our merchants enjoying the app and also that we were able to provide you with great service. Thank you for choosing Bold!

May 24, 2022

Amazing Team and Support Service. Bold Suscriptions Rock! Easy to install, and there is a lot of tutorials and information how to make a full set up.

WAKI GO® Freeze Dried Products
Mexico
14 days using the app
Edited September 2, 2021

Some challenges with the app itself in terms of making it fit the proper use cases for my store. However, very helpful support team, namely Kelsey in particular this time, helping resolve issues and put me in contact with the correct teams to solve the issues. Thanks again!

SMG Exchange
United States
13 days using the app
BOLD replied August 26, 2021

Thanks for the review! Appreciate the positive sentiment towards our support team. We pride ourselves on helping our merchants solve complex problems.

May 19, 2021

The support team has been wonderful. Each one I've contacted has been a pleasure to work with. This morning Nir helped me with a couple of items and he was great. He immediately understood the problem and resolved both items very quickly. Thank you!!!

FreshRoti
United States
13 days using the app
BOLD replied May 19, 2021

Appreciate the kind words. We'll pass them along to Nir as well. Thanks again for choosing Bold.

November 4, 2021

Customer support is great! They have helped me with any problems I have faced. Thanks Chintak for making this a easy process.

Moms + Babes Box
United States
10 days using the app
BOLD replied November 9, 2021

Thank you for your review. We are so glad that we were able to help you !

December 3, 2020

FYI this app doesn't automatically integrates with Streamline theme(from Shopify) but I contacted the support. In my experience support was better via email than chat and Rushit directed my ticket to the developer team and they installed all the code I think in a day. I am also currently dealing with some specific issues we need to set up in the app so the support has been great. As soon as we are using the app in the shop will update how it works but for now very happy with the service.

Keto Wines
Australia
10 days using the app
BOLD replied December 8, 2020

Thank you for your review. We are very happy that our support team was there to help you and that Rushit was there to assist. Our support team will be there when you need us!

September 11, 2021

Quick and Great customer service by Kelsey. All questions could be answered within few minutes. Thanks

Mr.Coffee
Hong Kong SAR
9 days using the app
BOLD replied September 14, 2021

Thank you for the review. We're so happy that Kelsey was there to help you. Thanks for using Bold!

August 27, 2021

Gaurav and the Bold team went above and beyond to answer all of my annoying questions and helped us to successfully install Bold onto our website. Looking forward to continuing our partnership with them.

Whitestone Cheese Co.
New Zealand
9 days using the app
BOLD replied August 30, 2021

Appreciate the kind words. The message will be passed along to Gaurav. Thanks for choosing Bold.

October 15, 2021

I installed Bold Subscription service and hit a wee snag right near the end. Thanks to Nir at Bold for getting it all to work in a very short time as we communicated via chat. I am very grateful and looking forward to putting the app to use for our customers! Thanks, Nir! Leigh :-)

The Soap Company of Nova Scotia Ltd.
Canada
7 days using the app
BOLD replied October 20, 2021

Thank you leaving us a review. We are so pleased that Nir was there to help you along and in a short time resolve your issue. We are so grateful that you chose Bold!

September 21, 2021

Kelsey from the customer service chat was so helpful and answered my questions, sending me onto next steps for a solution. Thank you Kelsey!

My Senior
Canada
7 days using the app
BOLD replied September 22, 2021

Appreciate the kind words. Praise has been passed along to Kelsey. Thanks for choosing Bold.