Reviews (421)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and effective subscription management. They praise the responsive customer support team for making issue resolution straightforward and appreciate the smooth migration support to newer versions with better Shopify integration. The app is also valued for its customization options and flexibility in managing subscriptions, essential for businesses focusing on recurring revenue models, contributing positively to business growth.

April 21, 2021

Just wanted to give BIG kudos to Gaurav for helping me with customizing some sections in the app. He helped me out 3 different times and is very quick and knows how to get things done. Super 5 star service!!!

CocoTherapy
United States
5 months using the app
BOLD replied April 22, 2021

Thank you for the super 5 star rating! So happy to hear that Gaurav was there to help you and it looks amazing. Thank you for choosing Bold!

February 3, 2021

**Jericho** did an amazing job helping me! He got my widget working when I could not get working. Really great support

Hygieia Skin Care
United States
5 months using the app
BOLD replied February 4, 2021

Thank you for your review! We are happy to hear that Jericho helped you get your app working. We are always there to support you when you need!

March 12, 2021

Excellent support from Nir! Best app for anyone doing subscriptions. Very easy to handle and simple set up.

Browny Coffee Roasters
United States
5 months using the app
BOLD replied March 12, 2021

Thank you for your review. We are so happy that Nir was there to help you and we are super excited to see your subscription launch!

July 30, 2021

We love this app as it makes it so easy and convenient for our loyal customers to have product delivered to their door monthly. It also alows us to give them a discount. We really appreciate Kelsey who has walked us through how to customize it very easily.

Centenarius Nutrition
United States
5 months using the app
BOLD replied August 3, 2021

Thanks the review. Kudos have been passed along to Kelsey.

August 18, 2021

Bold has enabled my store to collect subscriptions, and manage them with ease. I was in need of help, and reached out to customer service. Nir assisted me with adding a customer portal to my store - I am very thankful! Great work Nir and I will surely be re-subscribing to Bold for a long time.

madebymeowusa
United States
5 months using the app
BOLD replied August 19, 2021

Thank you for your kind review. We are so happy that Nir was there to help you. Thank you for choosing Bold!

April 12, 2021

Great customer service. They help me set up the store front and work Sunday to answer my questions. I am just at trial not even paying the full month yet. You know you can trust partners like this. I know Laurel would say this is part of her job. But I also know not every company nor everyone would do that. Thank you

DroneCosmo
United States
4 months using the app
BOLD replied April 13, 2021

This makes us happy to help! We are so glad that Laurel was there to help you set up and answer all the questions you had. Whenever you need us we will be there to support, thanks for choosing Bold!

July 19, 2021

Kelsey is the bomb! Thanks for your help!!! I ran into an issue and Kelsey was kind enough to assist me and walk me through how to solve it.

Souzafit
United States
4 months using the app
BOLD replied July 20, 2021

Appreciate the kind words. Kudos have been passed along to Kelsey.

January 31, 2022

Great app and better customer service. Kelsey was a huge help and provided a detailed and clear explanation for how to solve our issue.
Thanks!

Poet Coffee Co
United States
4 months using the app
BOLD replied February 4, 2022

We are so happy to hear you are enjoying our app and our customer service. We will be sure to pass along your kind words to Kelsey as well. We are always happy to help! Thanks for choosing Bold!

March 10, 2021

Excellent support from Nir who solved my problem and took time to explain my confusion. Really great customer service! thanks so much.

SO Sweet UK
United Kingdom
4 months using the app
BOLD replied March 11, 2021

Thank you for your review. So thrilled that Nir was able to solve your problem, we are always happy to help. Thank you for choosing Bold!

January 12, 2021

Simran was extremely helpful when we need to clarify if bold subscription app could meet one of our needs! and it can! great app and is very flexible!

Cocktail Life
United Kingdom
4 months using the app
BOLD replied January 20, 2021

Thank you for your review. We are so pleased that Simran was there to help you and so happy that you are liking the Bold Subscription app. We are always happy to help!