Reviews (421)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and effective subscription management. They praise the responsive customer support team for making issue resolution straightforward and appreciate the smooth migration support to newer versions with better Shopify integration. The app is also valued for its customization options and flexibility in managing subscriptions, essential for businesses focusing on recurring revenue models, contributing positively to business growth.

September 1, 2021

Got such great assistance from Mayank from Bold subscription. Great direction and suggestions for a way forward with my online store. Thank you very much.

Pasta Boys
United Kingdom
3 months using the app
BOLD replied September 2, 2021

Thank you for the review! We are happy that Mayank was able to help you. We look forward to seeing the growth of your online store!

July 26, 2021

Great app & great support! I used the app to set up subscriptions for my products and had no issues. The support team, especially Gagandeep, is really great and fast. She could help me in no time and customize the app to my special needs! I'm really thankful for Gagandeep and her team, for publishing this great app!
I can only recommend Bold Subscriptions to everyone who needs a subscription solution for there shop!

Uncle Rusty's | Naturreine Hundenahrung
Germany
3 months using the app
BOLD replied July 26, 2021

Thank you so much for the kind review. We are so happy that we were able to help you with what you needed! Thank you for choosing Bold!

January 29, 2021

Needed some help installing and Simran was amazing - he went above and beyond to help me out. 5 stars for customer service!

inkish®
United States
3 months using the app
BOLD replied February 2, 2021

Thank you so much for the review. We are very happy to hear that Simran provided great customer service. Wishing you all the best with your subscriptions.

December 23, 2020

Amazing app and great support. They helped me install the app 2x. as I changed my theme. They always replied to all my requests in a matter of hours. thank you!

Bitcoin Shirts Club
Germany
3 months using the app
BOLD replied December 28, 2020

Thank you for your kind review. We are thrilled you like the app and that our support team was able to help you. You are very welcome and if you ever need us we will be there to help.

March 31, 2021

App working great so far, and the customer service has been top notch! They helped us install and fixed an issue we had in one day. Ability to customize the text and the look is a plus for us also.

Renegade Foods
United States
3 months using the app
BOLD replied April 1, 2021

So happy that you are enjoying the app! we are always happy to help, thank you for choosing Bold!

January 20, 2022

We have been using Bold Subscriptions for a few years now and it has been great for our needs! The support/customer service team is always so fast to help when we've had issues. Kelsey, Colton, and Abhishek has been so great and are so quick to respond.

Twisted Silver
United States
3 months using the app
BOLD replied January 25, 2022

Thank you so much for the review! We are so happy to hear things are working for you exactly as you need. I will be sure to pass along your kind words to the team! Thanks for choosing Bold!

March 10, 2021

Great tech support by Priyanka&team for setting up the app instantly.
The V2 has quite a few interesting features. Waiting for the migration plan from V1 to V2.

Svenfish Test Store
United States
About 3 years using the app
May 6, 2021

Best customer service!! The only thing they need to add to this app to make it perfect is the buffer days!!! Other than that very happy with it! Managing 3000 subs should be a breeze! :)

FPVLUX
United States
2 months using the app
BOLD replied May 11, 2021

Thank you for your review! We are so happy that our support team was there when you needed. It truly makes us happy that you are happy with the app. We really appreciate your feedback!

May 26, 2021

The app is well designed, but very limited in what it can do without paying for custom coding. However, customer service is AMAZING! I've worked with a few agents, but Gagandeep was the best. She helped me resolve an issue that took a bit of back and forth with the team, but she hung in there with me until my issue with subscription frequency display was resolved. I'm happy with the app so far in it's basic form, but would love to see an out-of-the-box capability of building your own box with customers without a ton of extra coding work.

Embrew
United States
Almost 3 years using the app
BOLD replied May 31, 2021

Appreciate the kind words, they will be passed along to Gagandeep. Your feedback is heard, and will go towards adding functionality and features to our Subscriptions V2 App going forward. Thanks for choosing Bold.

October 13, 2021

Very happy with Bold Subscriptions. The team are so friendly and always available to lend a helping hand.

Luscombe
United Kingdom
2 months using the app
BOLD replied October 13, 2021

Thank you kindly for your review. We are always happy help in anyway way we can!