Reviews (383)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy installation, user-friendly interface, and seamless integration with Shopify, enabling them to add subscription functionality to their stores. It's highly recommended for businesses looking to boost recurring revenue, allowing customers to manage their subscriptions. The backend management for subscriptions is also praised, with quick issue resolution. The customer service is often described as responsive, helpful, and knowledgeable. It's proven successful across various sectors, being seen as a key tool for online retail growth.
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Great!
Very useful for monthly subscription on books.
We just love to hear you are finding Bold Subscriptions so useful for your business - this truly makes our day! Thank you so much for writing in with your kind review!
Bold works good for us. Still getting used to everything after migration from Bold V1, but overall it works fine.
Thanks for writing in with your feedback! We are sorry to hear that things fell short of your expectations. Our team has reached out to provide assistance and clarify Shopify's requirement to move to an app that supports the Shopify checkout. We hope to get you back on track as quickly as possible!
Great app to use and we have been using for the past couple of years. Service is great and help is always on the other side, which is very important for us. Would recommend to any business, especially with the free introduction trial period for you to try.
Would be great if there was a service, where you can hire a BOLD expert to help companies increase their subscription numbers.
Thank you so much for your kind review - and your suggestion! Something to think about for sure!
It has been easy to install and use.
Easy, Simple & Great!
This app is a fabulous add on for any e-commerce site trying to maximize reoccurring revenue. Easy and fast to install, straight forward intuitive interface on both front and back ends and works great! Highly recommended!
Thank you so much for your glowing review, we appreciate you taking the time to write in! Reviews like yours truly make our day! Thanks for your kind words and thanks for choosing Bold!
Bold Subscriptions has been exactly what our subscription box business needed! It works great and greta for our customers!
We're so happy to hear that Bold Subscriptions works so well for your company! Thanks for taking the time to write in and thanks for choosing Bold!
I like that I am able to do subscriptions and that my customers are able to manage their subscriptions on their end. I do find the following things frustrating and clunky about Bold at this time:
-For some reason, the app suddenly started allow people to subscribe with local pickup as their shipping option. Although a few people have done so (I would not have allowed this if I knew), I am not able to make any changes to their account in Bold without putting a shipping address in.
-Why aren't there short term gift subscriptions? I shouldn't have to pay for another app for this.
We truly appreciate you taking the time to write in with your feedback. This is extremely useful to our team and we will certainly consider how things like this can be handled better in the future! Our team is currently working on many new features that may satisfy your wishes! Stay tuned! Thanks so much again for writing in!
Been using Bold for 6+ years. Some of the BEST customer service you can find. Even to the point where they'll help adjust the product subscription layout. Game changer. And the features are great for our one-product based business. Reliable company that we don't plan to switch.
Thank you for your wonderful review! Our team is humbled and thrilled to read your words. Thanks so much for taking the time to write in. We look forward to many more years of continued success working together!
I just installed the app and I'm sure this app will work fine BUT I have products that I DO NOT want to be shown to customers from within their login portal in the "add product to subscription" section. Unfortunately there is NO WAY to hide products here which is asinine because of course the app allows you to restrict what products are available for subscription to begin with but then they just show everything by default in the customer portal regardless of what I want made available? The support team called this a known bug but I would not call it that since the app as been out for several years now, it's way beyond bug status, this is just Bold being lazy. I was on Bold subscriptions 1.0 and finally ported over to this version only to find that it is far less customizable in many ways, this being the one I can't seem to work around.
Thank you for your feedback. We understand the frustration of not being able to hide certain products within the customer portal, and we're actively working on improving this feature for a better experience. Your feedback is valuable to us, and we appreciate your patience as we strive to improve. Our team has reached out to see how we can assist you in the meantime.