Reviews (423)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting recurring revenue and simplifying subscription management, crucial for e-commerce growth. It features a user-friendly interface and reliable performance, with a new dashboard that improves usability. Customer support is highlighted as responsive and helpful, particularly during migrations. While there are minor issues with some features, the sentiment is generally positive, making it a recommended choice for subscription services.
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Good app, excellent customer service.
V1 was good, but it did have a few issues (mostly relating to the fact that it was a third party payment and not fully integrated with Shopify). V2 has fixed all of that, so now refunds, shipping, payments, etc. are all seamless.
The team helped me with the transition from V1 to V2 and that worked very well.
Overall, I'm very happy with this app and would recommend it to anyone looking for basic subscription operations on their shopify page
Thank you for taking the time to write in with your review — we appreciate your support! We are so glad you are happy with the new functionality and are finding things so seamless. Thanks for choosing Bold!
We have used both versions of bold now. Each has been simple to use and easy to navigate. Their team was super helpful for moving our subscribers to the new platform. They made sure everything was running smoothly before letting us know the integration was finalized. The new version of bold is a little different than the one before, but it is still an excellent service.
Thanks so much for your positive review. We are thrilled that you found our migration service so helpful! This is exactly what we strive to do - make your life easier!
Been using Bold for 6+ years. Some of the BEST customer service you can find. Even to the point where they'll help adjust the product subscription layout. Game changer. And the features are great for our one-product based business. Reliable company that we don't plan to switch.
Thank you for your wonderful review! Our team is humbled and thrilled to read your words. Thanks so much for taking the time to write in. We look forward to many more years of continued success working together!
Krupa did a great job trouble shooting. Quick turn around too!
We're happy to hear Krupa was able to help you out! Thanks for the review.
Customer service via chat was very helpful. Irfan understood the problem I had and fixed it immediately. Also sent an aritcle on how it was fixed in case I have the problem again in the future.
I'm glad that Irfan was able to help! Thanks for choosing Bold!
this subscription app has quite a few customizable pieces to help me get my products exactly how i'd like them. we sell pretty nuanced and only on a yearly subscription, and once set up, bold does it all for me.
We are humbled by your kind review. We are so glad that we can meet your unique requirements and wish you continued success! Thanks for choosing Bold!
Bold's support has been excellent. We recently worked with Krupa, who was knowledgeable, responsive, and helpful in getting our issue resolved quickly.
Thank you for your kind words about our support team. That truly makes our day! We are so glad to hear that Krupa was able to help you so efficiently. We are always happy to help!
We've been using Bold for several years now. We were a bit anxious of switching from V1 to the new version, but I must say that 1: The tool works great, but even better 2: the support is great. (Shout out to Daniel, Krupa and Chandan)
Would definitely recommend.
Music to our ears! We're so glad the transition to V2 went smoothly and that Daniel, Krupa, and Chandan made the switch a breeze. Thanks for taking the time to leave this kind review!
The Bold app is sensational. I worked with Krupa at Bold to make sure that my motion theme upgrade on Shopify was in sync with the Bold app. Krupa was professional, courteous and a knowledgeable problem solver. He took the extra step of checking everything from the customer perspective and resolved all outstanding issues immediately. I truly appreciated his technical expertise. There was no runaround, no deflection - just a resolution of the issue. Finally, the Bold subscription is critical to our sales. 5 Stars +
Thank you for your wonderful review - it really made our day! Words like your motivate us to continually improve. We hope that you'll be excited for all that's to come in the future too! All the best from the Bold team!
The app has been a great and easy-to-use tool to manage our subscriptions. It has saved us a lot of time and money by automating all the processase related to subscription management.
Your review makes our day! We are just thrilled to hear that you are finding Bold Subscriptions so easy to use. Thank you for choosing Bold!