Reviews (423)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting recurring revenue and simplifying subscription management, crucial for e-commerce growth. It features a user-friendly interface and reliable performance, with a new dashboard that improves usability. Customer support is highlighted as responsive and helpful, particularly during migrations. While there are minor issues with some features, the sentiment is generally positive, making it a recommended choice for subscription services.

Edited February 15, 2024

Bold works good for us. Still getting used to everything after migration from Bold V1, but overall it works fine.

Aprika Life
United States
About 1 year using the app
BOLD replied February 12, 2024

Thanks for writing in with your feedback! We are sorry to hear that things fell short of your expectations. Our team has reached out to provide assistance and clarify Shopify's requirement to move to an app that supports the Shopify checkout. We hope to get you back on track as quickly as possible!

January 26, 2024

Easy, Simple & Great!

This app is a fabulous add on for any e-commerce site trying to maximize reoccurring revenue. Easy and fast to install, straight forward intuitive interface on both front and back ends and works great! Highly recommended!

ACCA KAPPA
United States
12 months using the app
BOLD replied February 12, 2024

Thank you so much for your glowing review, we appreciate you taking the time to write in! Reviews like yours truly make our day! Thanks for your kind words and thanks for choosing Bold!

April 2, 2024

We've been using Bold for several years now. We were a bit anxious of switching from V1 to the new version, but I must say that 1: The tool works great, but even better 2: the support is great. (Shout out to Daniel, Krupa and Chandan)

Would definitely recommend.

Ginbutler
Denmark
About 2 months using the app
BOLD replied May 8, 2024

Music to our ears! We're so glad the transition to V2 went smoothly and that Daniel, Krupa, and Chandan made the switch a breeze. Thanks for taking the time to leave this kind review!

January 27, 2024

We used the 1.0 version of this app and are thrilled with all the updates and changes to this new version. The integration into Shopify is seamless and the intuitive way the app works is fantastic for someone like me who is so not tech savvy. Can't thank Bold enough for all their help and the ability to maximize my sales with recurring revenue. Their support is phenomenal as well!

LuxIllume
United States
3 months using the app
BOLD replied February 12, 2024

We are so happy to read your review! Thanks so much for writing in. This is exactly what we strive to provide — helpful support and an easy, seamless experience for all to enjoy! We look forward to your continued success with Bold!

January 25, 2024

Bold has the best apps, for the best price, with the best support. I’ve been using them for the better part of a decade and it finally became time for me to migrate away from Recharge when they raised the prices of our plan. Chaysen and his team made the process so easy. Everyone we worked with was incredibly responsive.

inStride Running
Canada
3 months using the app
BOLD replied February 12, 2024

We are over the moon to read your review! Our team works hard to ensure the very best support for our merchants - this will truly make their day. Thank you for taking the time to write in. We excited to watch your growth with Bold!

Edited January 15, 2024

Super customer support, really enjoy the app for our subscribers. Still in the process of migrating legacy subscribers from our old platform, but so far the Bold app and the support we've experienced has been great.

Shout out to Krupa!

VAHNA
United States
6 months using the app
January 12, 2024

This is a great subscription manager! I've found it to be very useful, reliable, and the help section is user friendly and I'm really happy I made this choice. I wish other platforms were as easy to use as BOLD!

The Microgreens Depot
United States
9 months using the app
BOLD replied January 15, 2024

Thanks so much for taking the time to write in with your wonderful review. We are thrilled to hear you are finding it so easy to use! We are so happy you made the choice to grow with Bold too!

February 6, 2024

Great customer service! Had a technical issue on Bold and Chandan and the online chat team have been very helpful and helped us resolve the issue in no time. Thank you.

de-liver-ance
United Kingdom
Almost 2 years using the app
BOLD replied February 12, 2024

Thanks so much for your kind review! We are thrilled to hear that Chandan was able to help you so efficiently!

January 22, 2024

Bold Subscriptions has been exactly what our subscription box business needed! It works great and greta for our customers!

Trunky
United States
Over 1 year using the app
BOLD replied January 26, 2024

We're so happy to hear that Bold Subscriptions works so well for your company! Thanks for taking the time to write in and thanks for choosing Bold!

December 28, 2023

We worked with Krupa from their Support Team and he was efficient and resolved our concern quickly. Highly recommend!

Tower Roasting Co
United States
Over 3 years using the app
BOLD replied January 2, 2024

Thanks for the great review! We are glad to hear that Krupa was able to resolve your concerns in a quick turnaround. Thanks for choosing Bold!