Reviews (423)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting recurring revenue and simplifying subscription management, crucial for e-commerce growth. It features a user-friendly interface and reliable performance, with a new dashboard that improves usability. Customer support is highlighted as responsive and helpful, particularly during migrations. While there are minor issues with some features, the sentiment is generally positive, making it a recommended choice for subscription services.

January 25, 2024

Bold is a crucial stepping stone for growth in any online retail business, offering customers opportunities to set up subscriptions to relive stress of having to constantly re-order. As well as helping companies secure future set orders. Bold support/customer services have been a wonderful help in any required support or questions.

Jackson Reece
United Kingdom
8 months using the app
BOLD replied January 26, 2024

Our customer success team will be thrilled to read your review. Thanks so much for your kind words! We are happy to be a part of your success and look forward to serving you for many more years to come!

January 18, 2024

Great product - really helped my business and customers. Lost without it :)

Head Wines
Australia
Over 2 years using the app
January 31, 2024

Krupa was very kind and quick to provide answers to my multiple questions.

Fiori and Fern
United States
Almost 3 years using the app
BOLD replied February 12, 2024

Thanks for your review and lovely words for Krupa, we'll be sure to pass along your feedback!

January 10, 2024

Works reliably for our basic use cases, many thanks

Wurth Additive Group
United States
Almost 3 years using the app
April 25, 2024

Easy to talk to, fast to help. Happy with the service and with the revenue this app brings to my business!

Live Hermosa
United Kingdom
8 months using the app
BOLD replied May 8, 2024

We are thrilled to hear you had a positive experience! Our team is always happy to help, and knowing the app is boosting your business makes our day. Thanks for the 5 star review!

February 28, 2024

We've been using BOLD for a while and have just migrated from v1 to v2 and we've left recharge from our other store. Irfan with Bold support specifically is one of the reasons we're brining everything under Bold. Irfan and the team have always been ready to help us with any problems that we have (most of which are user errors).

Farmer and Thistle
United States
About 1 month using the app
BOLD replied March 14, 2024

Thank you for the kind review. We're so glad you're loving Bold Subscriptions! Don't hesitate to reach back out if theres anything else we can do to support your subscriptions journey.

January 12, 2024

Wonderful and helpful customer service!!! Love this app and recommend it to other small businesses constantly!

GumiPoni
United States
10 months using the app
BOLD replied January 15, 2024

We are so happy to hear you are loving Bold Subscriptions. Thanks so much for taking the time to write in about your experience - our support team will love it too! Thanks for choosing Bold!

January 22, 2024

Love BOLD! Easy app to install and get started on. Easy to also navigate and manage.

Golden Thread, Inc.
United States
5 months using the app
January 25, 2024

We like that now there's direct access to the subscription from the order in Shopify.

Thank you

HAY! Straws
United States
5 months using the app
BOLD replied January 26, 2024

We are so glad to hear you are finding new and useful features with Bold Subscriptions. Words like your motivate us to continually improve and develop more features for our customers! Thanks for choosing Bold!

January 18, 2024

Bold is the heart of our business. So thankful for a subscription app that works so well with Shopify and our e commerce business

Light to Dark Coffee
United States
About 2 years using the app
BOLD replied January 23, 2024

We love to hear this! We put our heart into Bold Subscriptions too! Thanks so much for your kind review. Words like your truly motivate to keep improving and building useful features for our merchants!