Reviews (424)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting recurring revenue and simplifying subscription management, crucial for e-commerce growth. It features a user-friendly interface and reliable performance, with a new dashboard that improves usability. Customer support is highlighted as responsive and helpful, particularly during migrations. While there are minor issues with some features, the sentiment is generally positive, making it a recommended choice for subscription services.

January 24, 2024

Easy to work with and performs as advertised. Also they have humans on the back end to assist as needed.

Rugged Ridge Forest
United States
9 months using the app
BOLD replied January 26, 2024

Thanks for taking the time to write in! We're always happy to assist our merchants whenever needed. We'll be sure to pass along your kind review to the team!

January 9, 2024

Best subscription app I have found! Super easy to install and any slight user errors on my part the Krupa from their customer service team was able to help me asap!

Mountains & Mermaids
United States
22 days using the app
BOLD replied January 15, 2024

Thanks so much for your wonderful review! We are so glad you are finding the app easy to use and that Krupa was able to help you so efficiently! Thanks for choosing Bold!

May 23, 2024

Irfan a été très aidant et a résolu tous mes problèmes en quelques minutes! Mes clients aussi sont très heureux de leur expérience

Pattes Vertes
Canada
8 months using the app
BOLD replied May 27, 2024

Thank you for the review! I'm glad that Irfan was able to quickly and efficiently resolve your issues.

January 20, 2024

Very useful for monthly subscription on books.

Sherlock Holmes Books by MX Publishing
United Kingdom
About 3 years using the app
BOLD replied January 23, 2024

We just love to hear you are finding Bold Subscriptions so useful for your business - this truly makes our day! Thank you so much for writing in with your kind review!

January 19, 2024

It has been easy to install and use.

Global Positive News
United States
Over 2 years using the app
January 11, 2024

We love this app. It's been easy to use and drives repeat business.

Evridge Farms
United States
Over 2 years using the app
January 26, 2024

Good experience with the new app - we switched over from v1 - the migration was seamless and so far we're enjoying the new interface and are finding it able to suit our needs very well. We've had a few minor fixes that we've needed to get set up and customer service has been great. We've been dealing with Chaysen and they've been excellent!

Copicut Farms
United States
8 days using the app
BOLD replied February 12, 2024

We are thrilled to hear your migration process went well. That is the kind of service Chaysen and the rest of our team work hard to provide! We are always happy to help should bumps in the road arise. Thanks for choosing Bold!

January 24, 2024

Fantastic customer service! Transition from v1 to v2 was seamless, and now backend is much more user friendly.

Lost Sock Roasters
United States
5 months using the app
BOLD replied January 26, 2024

We are so happy to hear you had a seamless experience and are enjoying the new version. Our migrations team will be thrilled to read your feedback! Thanks so much for your support and thanks for choosing Bold!

January 15, 2024

The back-end management for subscriptions is wonderful. Anytime there are issues the BOLD team is quick to respond and resolve.

Flourish & Roam
United States
Almost 2 years using the app
BOLD replied January 23, 2024

We are so glad to hear you are so happy with Bold Subscriptions! Our team is always happy to help you grow your subscription business. Thanks so much for your kind review!

January 26, 2024

Great app. I've been using this to manage my subscription vegan meals for years now.

Vegin' Out
United States
4 months using the app