Reviews (424)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting recurring revenue and simplifying subscription management, crucial for e-commerce growth. It features a user-friendly interface and reliable performance, with a new dashboard that improves usability. Customer support is highlighted as responsive and helpful, particularly during migrations. While there are minor issues with some features, the sentiment is generally positive, making it a recommended choice for subscription services.

Edited December 2, 2024

We had an issue with the Liquid code that meant that we couldn't make full use of the application's functionality. Taylor made an amendment to the code remotely and got us up and running within an hour. Very happy!

Sidewalk Coffee Company
United Kingdom
About 1 month using the app
June 5, 2024

Krupa is great!

V Vitamins
United States
Almost 2 years using the app
BOLD replied July 12, 2024

Thanks for the review!

January 11, 2024

Daniel was an excellent representative for your compay. He was extremely knowledgeable, patient and personable

phenomenalwater
United States
9 months using the app
BOLD replied January 15, 2024

Thank you so much for your review and kind words to our specialist, Daniel! We'll be sure to pass them along. Thanks for choosing Bold!

January 11, 2024

Everything works like clockwork, and the UI is easy to use.

Zen Principle Naturals
United States
5 months using the app
BOLD replied January 15, 2024

Thank you for your kind review! We look forward to seeing your growth with Bold Subscriptions! Cheers!

January 24, 2024

Easy app to use for subscriptions

Hope Health Supply
United States
About 1 year using the app
BOLD replied January 26, 2024

Thanks for your support! We are so glad to hear about your experience!

January 22, 2024

Great!

Promise Cosmetics
Israel
About 3 years using the app
Edited June 22, 2021

I've been using Bold Subscriptions for the past two months and I have experience using both V1 and V2. The platform is great but I'm not quite sure how I feel about V2 just yet. It is currently stripped of a lot of the customization features that are offered in V1 so I've been reaching out to Support a lot for CSS/styling purposes. That being said, I've never met a more responsive support team to handle any request — they are so solution-oriented, patient, and kind. I appreciate the help and want to give a special shoutout to Vighnesh, Rifat, Cody, Daniel, and Simran. I am hopeful that V2 is continuously being optimized and will continue to use Bold V2! Updated: June 2021. Pleased with the updates that have been made. Thanks for your help Kelsey!

Sniper Sharp
United States
Almost 4 years using the app
BOLD replied November 12, 2020

Thank you so much for your review. We are really appreciative to hear your perspective as someone who has used both V1 and V2. We are always looking for ways we can improve our app, and so we will definitely take your feedback into account. We are so happy to hear we are offering great support, and look forward to continue working with you!

September 1, 2023

so good super Daniel is perfect

Tran.scend
United States
Over 3 years using the app
BOLD replied September 19, 2023

Thank you for taking the time submit your review. We are so glad that Daniel was able to provide you the help you needed!

October 29, 2021

Bold Subscription service has always been top notch for us. We have ZERO know-how when it comes to this stuff, and each time we have a mini-crisis, they're always there to help. Today, my customers couldn't view their My Subscriptions page. I popped onto live chat and both Nir and Guarav looked into the issue, asked relevant questions and got us up and running again in no more than 15 minutes. Amazing. I can say with certainty that Bold apps have some of the best service of all of my app plugins with Shopify. Plus, it runs smoothly, so that's a big plus! Thanks Nir and Guarav for making this is a much less stressful experience.

Bag of Bones Barkery
United States
Over 3 years using the app
BOLD replied November 3, 2021

Thank you for your kind review. It makes us happy that Nir was able to help you with your mini-crisis. We are always here to help no matter how big or small the crisis is. Thank you for choosing Bold!

June 19, 2023

I have had issues with the app, but the last two times I have reached out to the support people and both times I was helped by Chintak who was very helpful and courteous. I appreciate the time and the patience and appreciate getting the issue resolved. Thank you!

For the Love of Dutch
United States
Over 3 years using the app
BOLD replied June 21, 2023

We are so happy to hear Chintak was able to give you the support you needed. Reviews like this make our day! Thanks for writing in, and thanks for choosing Bold!