Reviews (350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its "subscribe and save" options and various subscription models, enhancing customer retention and satisfaction. It integrates seamlessly with Shopify, offering an intuitive dashboard for managing recurring billing. The customer support team is responsive and effective, especially during migration processes, ensuring smooth operations and increased sales for businesses relying on subscription models.
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I have been using bold for seven years now. Their customer service is number one and they are one of the most ethical companies I have ever worked with. I made an error in keeping two versions of the app going and being charged twice.Even though this was my fault (they had notified me to uninstall the old version, but I did not follow the directions), they refunded my money. Oh, and did I mention that the subscription app works flawlessly? I highly recommend.
Great company with amazing customer support. Shout out to Chandan and Daniel especially for helping us with all of our queries weekly, as well as the product team ( Paul and Art) for always giving us great advice on how to provide an excellent subscription experience for our customers.
Bold subscription service is so ideal for my wholesale coffee roasting business that provide drop shipping directly to online customers.
I love that I could do the "subscribe and save" option for any item, giving my customers the freedom to subscribe to get any product they want with a little of the top.
The app itself offers all the features we need to provide our customers with the best subscription offer. Besides the quality of the app, I am very satisfied with the customer service and all the support i received. I am not the most technical but was able to set up bold and the offers by myself and where needed the bold team was there for me. Highly recommend if you are looking for an improved subscription experience for your customers.
Bold App has limitiations that cause difficulties with our International Customers, but your Chat Representative, Daniel P., was very helpful in handling an issue with an international customer.
I have been using Bold for over 5 years. Always great customer service and technology. Thank you for allowing me to run my business seamlessly!
I needed help with a Bulk Update for my Caramel Club, Chintak was very helpful and professional! Was able to update everything very easily.
We're happy to help! Thanks for leaving a review.
Great app. Customer service is top notch! Navdeep was one who fixed an issue in literally 5 minutes by adding some code. Excellent customers service to go along with excellent app.
Easy way to improve monthly sales - offer a subscription option! Their support staff was very helpful in implementing this into our store. Highly recommend.
Daniel P was so helpful and patient! Our conversation wasn't short and he stayed with me until every issue was solved. Thank you so much for the great customer service! I will be sure to share with friends in the industry.