Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
Edited September 30, 2020

I'm very satisfied with the Booking App and how it integrates with my website. We are a Jewelry Rental Service and this App makes the admin process and the user experience super easy and smooth. There were a few bugs which were quickly fixed by Ayush Kansal and the team. They have been very responsive and helpful all throughout. Honestly, I knew nothing about website building and these guys made it a piece of cake for me. Thank you so very much guys. Looking forward for new and exciting features in the App. Also, I highly recommend this App to everyone who's looking for managing rental/booking services on Shopify.

firse.in
India
3 months using the app
Edited August 21, 2019

The app takes a while to load, however, the Webkul support team has been outstanding in assisting us with our customized efforts.

MyTable LLC
United States
3 months using the app
June 29, 2020

I had a little difficulty in the installation, but the support was perfect and everything works perfectly

Hochland Wear
Switzerland
About 2 months using the app
September 20, 2022

Shivangi was very quick to resolve any issues we had. Friendly and perfect support. We recommend this app!

earthvillage 地球村の集会所
Japan
About 2 months using the app
May 19, 2020

Amazing APP, communication with the developers is good, they answer all my questions on time. I highly recommend this application.

TechCaban
Nigeria
About 2 months using the app
May 6, 2020

Webkul support is very nice. today, I got a problem with my app. so I contact them for help. I found that their support works very fast and very calm.

Go vvith U
Thailand
About 1 month using the app
March 24, 2023

Great Customer Service and and in generall apps from webkul are offering a lot ofvariaty. I can recommend it.

Bumlin - Mariahilferstraße
Austria
30 days using the app
November 17, 2021

Our multi-vendor ecommerce platform was stable when we first launched and were still working with our developers. Over time, multiple issues that impacted either our sellers or buyers came up. Some were resolved quickly, however some took over a week and they were Severity 1 issues as they impacted sales. We currently have four issues open. Three were opened today and one is outstanding from the previous week. I am offering a three out of five rating as the stability of the software was really good at the beginning but seems to be degrading weekly now. As I am in an different time zone it is difficult to have any back and forth response so a twenty-four hour team would be appreciated. Also, for more complex and high impact issues it would be great to be able to speak with a knowledgeable resource to ensure they are understood as quickly as possible rather than the back and forth that occurs.

Local Street Marketplace
Canada
Over 1 year using the app
Webkul Software Pvt Ltd replied November 22, 2021

Hi, Thanks for the review. As we have checked the support communications, all your queries are sorted now, apart from the ones which are coming from the theme, and your theme developer to assist you with the same.
Please let us know in the support ticket, if there is some existing issue remaining.
Regards,
Team Webkul

May 5, 2022

The app itself is a really good product. Takes quite a bit of tweaking the settings but performs really well. The missing star is due to the excess seller support required when integrated into the marketplace app. To be fair, the support team provides 5 star service.

MCA Jewel Skills
Canada
Over 1 year using the app
Webkul Software Pvt Ltd replied June 29, 2022

Seeing that you're having an amazing experience using the app & with support is the best thing we could ask for! Keep growing: ) - Team Webkul

Edited August 21, 2020

Great app and support! We had a few issues with installing and the support team worked on it immediately. The support doesn't only end there. If you have any issues moving forward, they are always fast in responding. A great business partner to have.

Centrepiece Residences
Australia
23 days using the app