Negate ‑ Bot Protection

This App helped us block the bot traffic from our sessions so we could see and evaluate real data. They have been super helpful in getting the right solution for us and I can't recommend them enough.

We have had Negate - Bot Protection for quite a while. We added the app originally to protect from Chinese bots that were creating a huge number of abandoned orders. Problem solved.
Recently, we changed our website theme and then paused for a short period of time. When we came back, an influx of bots from Ashburn, VA, were skewing our traffic numbers.
Kai was quick to respond and eliminate the bots. Great customer service beyond any other!
If you want to protect your store from unwanted intruders, I highly recommend this app!

App has one goal, stop bot traffic, yet our bot traffic has still been rolling in. For $50 per month I'd expect it to work.

Very friendly and helpful customer service. The app does exactly what it is supposed to do and works reliably. After several months of use, I haven’t experienced any issues so far. Highly recommended!

Our conversion numbers were taking a huge dive because of all of the China bot traffic. We installed Negate and saw them start being blocked right away but it was still only catching about half of them. I reached out to their customer service team and got a quick response from Kai who initiated a block on all China traffic and helped explain what was happening. Now we are on our way to clean analytics. Thank you Kai and Negate!

Negate has been incredibly helpful during a recent bot attack on our site. We were dealing with a large volume of traffic coming from overseas, and their platform made it easy to quickly identify and take action.

What really stood out, though, was the level of support. Kai, the owner, has been extremely hands-on throughout the entire process — responsive, proactive, and genuinely invested in helping us resolve the issue. Communication was fast, clear, and solutions-focused at every step.

Highly recommend Negate if you’re looking for both a strong tool and a team that truly shows up when it matters.

We were plagued by high numbers of bots , website cloning and card cycling. After adding Negate, our bot traffic is drastically reduced and analytics making more sense. Any concerns or questions were quickly answered by Taylor. Highly recommend!

Amazing results so far. at the begining I didn't see any result and the monthly credit dissapeared in a few hours (I had a severe bot problem), However, Kal came into my life and the fietuned the app so it is making magic right now. Can't be more grateful.

So good so far.. we've only had It active a few days but so far it seems to be removing the bot traffic from china. Team have been helpful. Hopefully we can cover the cost over the long term.

good