Reviews (174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating personalized bundles that enhance the shopping experience, especially during promotions and holidays. It's praised for its user-friendly interface, easy installation, and seamless Shopify integration. The app offers customization options and conditional logic for product selection. Exceptional customer support is frequently highlighted, with quick and effective assistance. Merchants value its robust features and reliable performance.
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This is an amazing app. Easy to add to your site and with lots of options to customize your box builder process. But what is even more amazing is that the developer is very approachable and ready to help. We wanted to remove some info from specific steps of the box process and they helped us to remove that with custom coding. Recommended!
Thank you so much for the positive review!
Really really helpful :) They respond to any queries really quickly and the app itself works well for building hampers or 'pick and mix products
Thank you! We really love those whimsical brackets so we're happy to hear we've been able to give your business a boost.
Great app! Finally we found an app that responds to the needs of anyone who is looking to provide gift bundle options / DIY gifting. The app works very well, has many options and is easy to use, and most of all, it is simple and fun for users. There are many other apps that try to imitate this one, but their quality and customer support is nothing like StayTuned's. The latter really are happy to help you out and ensure you get the most out of the app. If we could give a suggestion, it would regard the discount encouragements. They allow you to implement discounts and show pop up messages as a user gets closer to reaching a desired number of products or a desired price, which is very handy. However maybe a small illustration (of a gift box filling up, or a progress bar charging) could be interesting to have as well, in addition to text pop up encouragements. People love to "complete things" and this visual aid could be interesting to try one day. We recommend this app to anyone who wants to offer a "create your own gift" on their website. There are many features (gift message, date, subscription forms, etc, etc, almost anything you can think of). Sprixy Box Team
Hi Sprixy team,
Grazie mille for this thoughtful and detailed review! It's so helpful for us to know what features you love (many options, easy to use), and what ideas you have for improvements. Our team is going to think through how we can improve the discount encouragements. We love your idea to show a progress bar, or even "fill up" illustration. We will reach out when we have some concepts fleshed out for this.
Thank you again for the time and energy you took to write this review. It is so helpful for us to know how to best serve you (and other merchants!).
Have a great day!
I love this app. Super easy to use and exactly what I needed. I just had a recent freezing issue, I'm sure it was something I did, and they fixed it immediately. Love the customer service!!!
We are honored to be so highly promoted on your website homepage, thank you!! Also, thanks for all the inspiration, I feel like you single-handedly helped me plan out my holiday shopping!
If you ever need more help, just drop us an email!
- Lauralynn at Box Builder
Hemos instalado Box Builder y nos está gustando mucho. Es muy intuitiva y fácil de usar. Además contactamos el servicio de soporte para unas dudas y nos ayudaron muy rápido.
Actualizo para comentar que ya llevamos más de 6 meses con la app y estamos muy satisfechos. El servicio de soporte es de 10*
I've had a great experience with BoxBuilder. It works really well for my build your own gift boxes. I like the wide selection of features and options, they're all are quite logical and easy to set up yourself. When I've struggled on my own, the Support team has been helpful and quick. The layout on my site looks professional and is easy to navigate for my customers.
Thank you for an Inspirational review! We really love reading these kinds of comments about our app, it helps fuel our motivation to be better!
If you have anything else in mind that you need help with, you know where to reach us! Cheers!
UPDATE 5-20-22: I loved Boxbuilder before, but I am officially now their biggest fan. I had a a big issue that I could not fix on my own and have a BIG launch tomorrow. I was close to tears thinking after weeks and months of planning that I would not be able to launch if I could not get a hold of the developers. Well, after sending several emails, Hamza responded. It is the middle of the night where he is (I think) and he got up and out of bed and interrupted his sleep to help me. NO ONE has customer service like that these days. He saved my launch. He saved me from having a nervous breakdown and he did the most decent thing ever, he helped out a fellow human. These guys go above and beyond for you. OH and I LOVE the app itself. It is THE BEST way to increase average order value out there. It is beautiful and makes shopping so fun for the customer. I could not sell my products without it! You will love it too!
------ Boxbuilder is one of my favorite apps for so many reasons. The customer support is amazing. I have worked with many apps over the years and these guys actually care about working with you and will go above and beyond for you. The app itself is so incredibly versatile and makes upselling extremely easy. With boxbuilder, upsells don't feel like upsells. They feel like the customer is supposed to be building a box full of goodies. I highly recommend this app!
Wow, thank you for this glowing review! Want a job on our marketing team? ;)
Seriously though, we're so happy we could deliver such a great experience. We strive to make a powerful positive impact for our merchants, so hearing this just makes our day!
Wonderful support team! Great functionality. Hugely profitable app! We have used for nearly two years and are extremely happy with the overall experience.
We, like you, hard working people, working hard. Building skills, all skills, communication skills, box building skills.
We love that you love us, and hope you love that we love you. Thanks for giving us encouragement! Now, we are going to order the Bad Ass Women blend ;)
(For anyone out there looking to get inspired, read the about page of the RoosRoast team, https://roosroast.myshopify.com/pages/aboutroosroast, then create your own gift box, https://roosroast.myshopify.com/apps/builder?b=1o0fc60FFC1ggk0nijtcTRgJ <3
Customer service recently has been really great. My layout is so much cleaner and easier to use now. With such apps, there's always something you'd like to be able to change - layout or otherwise - and not only is this team is quick to add those suggestions to the list, but they will help you with a short term solution if at all possible.
We are working so hard to reply quickly, and be as helpful as possible. It was a delight working with you and we're happy you're happy! 😊
This app does exactly what I need it to do. Customer service was really great. They worked with me to change some things and were very quick responding to queries.
Thank you! Jalal and Hamza love any chance to work their magic for customers. Really happy to hear you've found the right fit with us!