Reviews (174)

Overall rating
4.3
Counts per rating level
  • 82% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating personalized bundles that enhance the shopping experience, especially during promotions and holidays. It's praised for its user-friendly interface, easy installation, and seamless Shopify integration. The app offers customization options and conditional logic for product selection. Exceptional customer support is frequently highlighted, with quick and effective assistance. Merchants value its robust features and reliable performance.

October 29, 2024

They have been very helpful in trying to get the newest Bundler Builder app to be as effective as it can especially before for the holidays. They let us know if our requests are something that they can help improve on their app or if they are limited by Shopify parameters.

Made In Washington
United States
About 2 years using the app
Staytuned replied October 30, 2024

Hey there Made In Washington and team!

Thank you for your kind and detailed review of our app! We’re thrilled to hear that you're enjoying BundleBuilder and appreciate the hard work we put in to support you.

If you have any questions or need assistance, please don’t hesitate to reach out. Thank you for choosing BundleBuilder!

September 4, 2024

This app works but what is even more amazing is the customer service - I never really write reviews but the service was so awesome, I just had to take the time to comment. I spoke with Zach and not only was he helpful, he went ahead and did the changes for me. Thanks guys. Great app.

Berry & Brine
Canada
About 2 months using the app
Staytuned replied September 6, 2024

Hey there Berry & Brine team!

Thank you so much for sharing the amazing experience you had with Zach! He's a wonderful and helpful person, we're really proud to have him on our team.

If you need any help or have additional questions, please don't hesitate to reach out to us!

October 23, 2024

Incredible support! And the app has been a game-changer for my website. Very impressed. It has a couple of tiny glitches but I am sure they will be worked out in the future.

Belle Box
Canada
13 days using the app
Staytuned replied October 25, 2024

Hey Belle Box and team!

Thank you so much for sharing the amazing experience you had with our support team! They work hard to provide excellent support and we're glad to receive your kind feedback.

If you need help with anything else, you know where to reach us!

September 18, 2024

Super fast and helpful customer service team!

Greenify Co.
Australia
Over 3 years using the app
Staytuned replied September 19, 2024

Hi Greenify Co. and team!

Thank you so much for the wonderful review! We're glad that you received prompt support from our team. They'll surely be hyped to see you feedback!

If you need help with anything else, you know where to reach us!

September 3, 2024

I've been a customer of Shopify for years with several businesses. This is the best box builder, gift builder app. I had a couple of questions about it and Bunny is awesome with support. Patient, kind and funny. When you are stressing about your website the last thing you want is rude customer support.

I am going to use this app for my other business, as well. If you have a question, don't hesitate to reach out. They are really good.

Weirdoughs
United States
6 days using the app
Staytuned replied September 5, 2024

Hey there Weirdoughs team!

Thank you so much for your kind and helpful feedback. Bunny had a great time helping you out! We're glad that you received the support you needed, we'll make sure that he's recognized for an excellent job!

If you need help with anything else, you know where to reach us!

July 31, 2024

The guys couldn’t have been more helpful during our set up. Any small issues were resolved straight away and we’re really looking forward to using bundle builder on our store

Lylehill Farm
United Kingdom
3 months using the app
Staytuned replied August 2, 2024

Hey there Lylehill Farm and team!

The team had a wonderful time help you out! We're glad that we were able to fix everything during set up. We will continue to work on improving your experience.

Please feel free to reach out to us again if you need any help. Thank you for choosing Bundle Builder!

September 27, 2024

Support was super helpful in setting up our bundle! App is also really useful if you want to set up a bundle which has a fixed cost.

Collective Arts Brewing
Canada
3 days using the app
Staytuned replied September 30, 2024

Hi there Collective Arts Brewing and team!

Thank you so much for your kind review! Your feedback helps small businesses like us and we really appreciate your support.

If you need help with anything else, you know where to reach us!

July 12, 2024

We have been using this app for nearly two years, and it has proven to be a reliable and valuable asset to our business. The support team—Lauralynn, Rafael, Bunny, Myam, and Arcealito—has been exceptional, consistently providing quick and effective responses to any issues we've encountered. Their dedication to building a great product and helping their clients succeed is evident.

The back-office interface is user-friendly and offers a range of customization options, allowing us to provide a tailored service for our clients. I highly recommend giving this app a try. Special thanks to Lauralynn for her responsiveness and assistance in getting the most out of the app.

Foodiepages
Canada
About 2 years using the app
Staytuned replied July 15, 2024

Hi Tom,
Thank you so much! The fact that you've built your business around our app is an honor we take incredibly seriously. We aim to be excellent partners to you, and are so appreciative for your kind words.

Here's to continuing to support you and your fabulous business!

- Lauralynn

July 15, 2024

We've tried all of the bundle apps from the store and this is hands down the best value. It's probably has 90% functionality of all other apps with a reasonable pricing structure where you are not locked in paying for the revenue the app assisted to generate. It also has a ways to customize the experience which other apps mostly missing. Highly recommend.

FlightSimBuilder
United States
About 1 month using the app
Staytuned replied July 19, 2024

Hi there FlightSimBuilder and team!

Thank you so much for taking the time to share your experience with our app! Your recommendation will surely take us a long way.

If you need any help, please feel free to reach out to our team. Thanks for choosing BundleBuilder!

June 25, 2024

Really straightforward app to install and set up; great upgrade and excellent customer service - wouldn't hesitate to recommend!

Irish Design Shop
Ireland
About 2 years using the app
Staytuned replied June 26, 2024

Hi there Irish Design Shop and team!

Your recommendation is highly appreciated! We're glad that you had an amazing experience with our app and the customer service we provide. We will continue to work hard to improve our service.

If you need any help or have questions, you know where to reach us!