Overall rating
4.1
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust set/kit bundling and automatic discount features. It's praised for its user-friendly interface, compatibility with Shopify's subscription API, and ability to manage large product catalogs without slowing down websites. Many appreciate the responsive customer support and the high level of customization, including multi-step product selection. It's seen as a valuable tool for businesses offering customizable products or gift boxes, with potential to boost average order value and improve customer shopping experience.

February 22, 2022

Thank you very much Hamza! for your interest and help. You did a great job and it's a pleasure working with you. I'll take your advice into consideration and it's nice to have someone like you always an email away.

Mergenbox
Türkiye
About 1 year using the app
Staytuned replied February 25, 2022

Thank you! With his ability to seemingly be everywhere and do everything at once, we're sometimes not sure if Hamza's man or myth. Either way, I'll make sure to pass on your message!

November 18, 2022

The app is really user friendly and very straightforward to set up. I had a few issues with the design that needed coding and Hamza was so helpful in making these changes for me so it now looks beautiful and on-brand.

Quinn Says
United Kingdom
About 1 year using the app
Staytuned replied November 23, 2022

So happy you're happy! We know how important it is for everything on your site to be on-brand, and we are very happy to have helped you achieve it!

November 10, 2022

The BoxBuilder app is super easy to use and works brilliantly with the theme we have. I had a problem with spacing at the bottom of the builder, but Hamza from the support team was excellent at helping fix this quickly!

buildmyparcel
United Kingdom
About 1 year using the app
Staytuned replied November 23, 2022

Thanks for the review! Our builder plays well with nearly every theme, so we are happy to hear this feedback.

If you ever need anything else, we are here for ya!

June 24, 2022

Great app for building a box features. Also able to customize colors and url, which is something we definitely needed.

Veganation
Canada
About 1 year using the app
Staytuned replied July 11, 2022

Merci merci! We can't wait to see your builder live!! With the bright colors of your brand, we definitely appreciate how important custom colors are to you!

August 25, 2022

We've tried 5/6 apps that claim to do similar things and can honestly say that THIS IS the go-to app for building boxes & Incredibly straight forward to set up! The speedy customer service makes the whole experience seamless and reassuring for our business. 100% would recommend.

notacard
United Kingdom
About 1 year using the app
Staytuned replied August 29, 2022

You're our 100th review AND we're on your homepage? Pinch us!

We are so happy you're happy. If there is anything we can do to support you this holiday season, you know we've got your back!

December 16, 2021

Had a couple of issues setting up the shop and some feature requests - Lauralynn was super helpful in resolving them and I look forward to how the app develops over the next few months!

Yum Bug
United Kingdom
About 1 year using the app
Staytuned replied December 22, 2021

It was a pleasure helping you! Can't wait to order some crickets when I visit the UK next :)

Thanks for taking the time to write a review, we appreciate you!

June 1, 2022

This app is absolutely amazing, it has all the necessary features to enable customers to create bundle boxes and personalize them to their liking. the support team is super helpful and reactive, they answer super quickly and always find a solution to any problem. Highly recommended!

Miss Bab's
Switzerland
About 1 year using the app
Staytuned replied June 21, 2022

You're making us blush! 🥰

We are beyond excited for your launch! Should you need anything before then (or after then), drop us a line!

Thanks for being so wonderful to work with — we appreciate you!

March 8, 2022

I am so impressed with this app! This is the only app I found that: 1) has a seamless, easy to use interface, 2) looks professional and pulls theme formatting automatically, 3) allows customers to view detailed product pages and multiple photos from within the app, 4) Makes the step selection super clear, 5) Offers outstanding customer support. I reached out to have a font and a word changed in my pop and Jalal sorted it for me the same day! Thank you so much for making this process so easy for people like me who are new to ecommerce!

Prim Improper
New Zealand
12 months using the app
Staytuned replied March 10, 2022

Wow, thank you! One of our main values is to make merchants' lives easier, so hearing you say this really just made our day!

May 9, 2022

The developers are very helpful. I've asked them so many questions and they always get back in a timely matter.

Agridime
United States
12 months using the app
Edited April 14, 2021

Finally, a good bundle app. We needed something to allow customers to build a custom box with a fixed number of items. This does that well and the team at Box Builder is extremely responsive and are actively supporting the app with new features. The features provided by this app are core to my ordering process and I think it's fully worth the $20/mo. Update 4/21: Still using this after 6 months. The support team is fantastic, responsive, and the app is regularly updated and still well worth the $20/month for us.

Casey's Cookies
United States
12 months using the app
Staytuned replied October 28, 2020

Thank you so much for the review. I wish we could try those cookies over here!