Reviews (36)

Overall rating
3.5
Counts per rating level
  • 67% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 25% of ratings are 1 stars
November 20, 2024

Partnering with the team at BrandsGateway has been an outstanding experience. Compared to other apps we've used, they offer an unbeatable product range, and their support team truly goes above and beyond. Highly recommend!

HushHush
Australia
Almost 2 years using the app
September 30, 2024

We installed the app in June to test it out and a month later we signed up for a yearly subscription because the app is simply the best on the market: a large selection of products that are in high demand, a smooth process from ordering products to delivery and of course an amazing support system that is always ready to help no matter what the problem is.

We definitely recommend the app.

SIEBENTASCHEN
Germany
4 months using the app
September 27, 2024

So far so good. sat down with Michael and Monika and they were so helpful. Everything feels like luxury down to the customer support. Makes me happy to be partners with a company that aligns with my business ethics.

BeautybyMDH
United States
18 days using the app
August 10, 2024

Working with BrandsGateway has been a great experience. Michael, the owner, is incredibly supportive and always willing to help you grow your online business. However, it's important to remember that success isn't guaranteed. You will have to put in effort with creating a good converting website, social media, product images, descriptions, SEO, and more to make sales.

One of the best parts about BrandsGateway is that it lets you enter the retail market without a huge upfront investment in inventory. It's an excellent option for starting or expanding a retail business with minimal risk.

A. Fashion
Netherlands
7 months using the app
August 19, 2024

Great app. Huge product catalog with various brands. Fantastic customer support - fast and so helpful. It is so much better than other dropshipping services. The shipping times are also a great advantage. Recommend 10/10

Clutch & Strut
United States
3 months using the app
August 5, 2024

The Brandsgateway app is very easy to install and it continuously updates product details so the Shopify store is kept fully up to date with changes on products being offered, as well as maintaining real time inventory level updates from the warehouse locations.

Integration with Shopify works very well, but if you have a large inventory it is advisable to look for a bulk editing app which can manage large numbers of products, as this is not included either in the BG app, or Shopify.

Response times by the BG support team are usually within a couple of hours, via email or Whatsapp, and they are very happy to go on online Zoom type meetings if this is needed.

Elegance Online
United Kingdom
10 months using the app
November 28, 2024

Die App ist zu teuer!
der Versand kostet 25€ plus Spesen für Überweisung.

Und das schlimmste ist wenn der Kunde eine Bestellung aufgibt und die versenden es aus verschiedenen Lagern dann zahlt man den VERSAND doppelt oder dreifach.

Mein Fall Bestellung 317€ und Versand 58€ plus 7,60 € Spesen und das ganze bei einer monatlichen Gebühr von 250€!

Absolut Finger weg ist ein Abzock System!

PROFIT PLANET
Austria
28 days using the app
Shopwoo replied December 11, 2024

address your concerns.

We understand that our service is a premium offering, but there are substantial reasons behind this. We are the only dropshipping provider offering over 25,000 luxury and premium branded fashion items at highly competitive wholesale prices. Our monthly fee of €250 – the equivalent of a daily Starbucks coffee – grants you access to inventory worth over €250 million in retail value, a global logistics solution, and premium support, including onboarding calls and website reviews to boost your conversion rates. This small investment comes with considerable value designed to support your business growth.

Regarding shipping fees, while we strive to offer the best options, shipping rates are set by our logistics partners and are beyond our direct control. However, we do provide the flexibility for our partners to use their own shipping labels if they have access to better rates. Our multiple warehouse locations are essential for offering a broad and diverse catalog. To help manage costs, our app includes a feature that allows you to incorporate shipping fees into the product price, ensuring you're always covered.

As for bank transfer fees, these are determined by your bank, and we recommend checking with them for potential alternatives.

We hope you reconsider, and we’d be happy to work with you to optimize your experience. Please reach out to our support team if you need further assistance.

Best regards,

July 23, 2024

We had a disappointing experience with BrandsGateway's dropshipping service and are compelled to share concerns:
-Brand Authorization: We received communication from a legal team representing a major brand questioning the inclusion of their products that we listed from BrandsGateway. This raises serious questions about the legitimacy of their operation.
-Return Costs: We discovered discrepancies in the charges for returned items. The sum total was calculated to be thousands of dollars of overcharging. When we presented evidence of overcharging across multiple returns, the company's response was unsatisfactory.
-Inventory Issues: The available inventory often lacked popular sizes and seemed to consist mainly of less desirable items. With many sellers offering the same products, achieving profitability is extremely challenging. 
-Marketing Practices: A BrandsGateway representative informed us that a large majority (90%) of their dropshippers are not successful. This information contrasts sharply with their marketing materials.  Based on our experience, we have concerns about the accuracy of the success stories promoted by the company. There are already a lot of embellished and exaggerated marketing practices in the dropshipping industry, and we believe BrandsGateway is no exception.

We strongly advise potential users to thoroughly research and consider alternative suppliers before engaging with this service. Additionally, I recommend verifying the legality of selling specific brands through any dropshipping service to avoid potential legal issues. Our experience with BrandsGateway and its management was deeply unsatisfactory, and we cannot recommend their services based on our interactions and the issues we encountered.

Trendstack
United States
Almost 2 years using the app
July 17, 2024

Extreamly OVERPRICED FEES AND ITEMS. Just do a simple google search of any product title they have, you will find many retail websites selling the same products for lower or equal to the the price they give it to you to resale. And you don't even have to pay any expensive monthly fees they charge. How can we possible compete with all those retail website and make money? This company is a sham. Very disappointed. The worse waste of money I ever made. Never again, lesson learned.

Fashionate Me
United States
10 months using the app
August 2, 2024

Great professional service, which offers a sea of opportunity. Highly recommended.

BeatTheHighStreet
United Kingdom
5 months using the app