Reviews (61)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 20% of ratings are 1 stars
April 15, 2026

Really happy with BrandsGateway so far. The integration with Shopify is smooth and saves a lot of time, especially with product uploads and inventory updates. The product range feels premium and fits perfectly with a luxury fashion store.

Also, their support team has been quick and helpful whenever I had questions. Overall, a solid app if you’re serious about building a high-end dropshipping store.

HKN
Netherlands
About 1 year using the app
April 14, 2026

Je recommande BrandsGateway pour toutes celles et ceux qui souhaitent se lancer dans le dropshipping de luxe. Les produits de maroquinerie sont superbes tout comme le service !

Serenvo
France
5 months using the app
April 29, 2026

As someone new to starting a business, I did a lot of research before choosing BrandsGateway. Based on Google reviews, everything looked very positive and promising. However, my experience after signing up has been very different and quite disappointing.

Despite paying for the luxury plan, the support is extremely limited. There is no phone support, and every time I scheduled a meeting, it was canceled. This made it very difficult to get guidance, especially as a beginner who needed more hands-on help.

Another major issue is pricing. The product costs are too high to compete effectively in the market, leaving very little room for profit compared to other suppliers.

Additionally, they do not offer Delivered Duty Paid (DDP), which results in unexpected extra costs. For example, one of my orders included multiple additional fees (disbursement, duty forwarding, tariffs, etc.), increasing the total significantly beyond the initial subtotal.

They also do not provide proper support for essential e-commerce tasks such as product mapping, color variants, or meta descriptions. Instead, they promote third-party services like Lemen.dev, which adds even more cost and complexity for new sellers.

What’s also frustrating is that the company promotes itself heavily on platforms like YouTube, creating high expectations. But the actual service does not match that level of marketing.

Overall, my experience has been unfortunate. Especially for new business owners, this service lacks the support, pricing structure, and transparency needed to succeed. I would not recommend it.

ERA 1858 llc
United States
About 1 month using the app
May 27, 2026

La consiglio vivamente, interfaccia molto semplice, foto di qualita e ottimo servizio per le spedizioni. Servizio clienti che risponde entro massimo qualche ora.

Etrusko
Italy
2 months using the app
January 23, 2026

My experience with BrandsGateway has been nothing short of excellent. From shipping to support, everything is handled at a truly professional level. The dedicated support team is responsive, knowledgeable, and genuinely invested in helping their partners succeed.

I personally started with the Grow plan and, as my business scaled, confidently upgraded to the Enterprise plan and that alone says a lot. The profit margins are strong, the product selection is impressive, and the brands available are genuinely high-end and in-demand.

One of the biggest advantages is the seamless app integration. Orders and inventory are synced in real time, which removes stress and allows you to focus on growing your store instead of managing logistics. Shipping is fast and reliable, and BrandsGateway handles inventory, packing, and worldwide delivery smoothly.

A feature I really appreciate is that reseller spots are limited, which keeps competition low and protects your business from market saturation this is a huge plus that many platforms don’t offer.

If you’re serious about luxury fashion dropshipping and want a reliable, long-term partner, BrandsGateway is absolutely worth trusting. I highly recommend it to anyone looking to build or scale a premium fashion business with confidence.

under100outlet
Italy
About 1 month using the app
November 14, 2025

Excellent App & Outstanding Support!
I’m very satisfied with BrandsGateway. The app is easy to use, the product data is clean, and the sync with Shopify works smoothly. Their team is also very responsive and helpful whenever I have questions. The quality of the products and the overall service fully meet my expectations. Highly recommended for anyone looking for a reliable partner.

Beyzy Store
Germany
Almost 2 years using the app
January 26, 2026

I am tired of the problems with this application. I am supposed to pay one thousand nine hundred dollars for professionals, not to lose my nerves. I have been exhausted unnaturally. I did everything I could and followed all the instructions, yet the technical problems have not ended since January 21, and I am still stuck with them. I paid professionals to have peace of mind, but unfortunately, I found otherwise. If the problem is not solved, the loss is enough for me. Please refund my money and cancel my subscription. Thank you for this bad experience.

Vura Jannova
Germany
11 days using the app
Shopwoo replied February 17, 2026

Hello,

We’re sorry that your experience did not meet your expectations. That’s not the level of service we strive to provide.

After carefully reviewing your case, we can confirm that our customer service team addressed all of your concerns. The issues raised were specifically related to how the product importer functions. This was explained in detail both by our support team and within the app itself, where guidance and in-app messages clarify that imports are based on the filters selected at the time of import.

We understand that if the workflow feels different from what you expected, it can be frustrating, especially when you are trying to move quickly.

As requested, your refund was issued, and we also offered an additional 15-day trial period to allow you to test the system further without financial pressure.

We genuinely regret that the experience felt overwhelming for you and wish you the very best with your business moving forward.

Kind regards,
The BrandsGateway Team

November 18, 2025

We are close to launching our new online store, which features an extensive collection of over 17k premium-luxury menswear products from Brandsgateway.

We have to mention the exceptional support from the Brandsgateway team. The responsiveness has been top-notch, getting fast and detailed answers every time. The communication is always polite, professional, and helpful, whether we have a simple question or need more complex technical guidance.

The Brandsgateway platform itself is solid. Integrating, synchronizing, and managing the product inventory is straightforward and efficient. Their product selection is super comprehensive and constantly updated with new products, making it easy to carve out a unique niche in the luxury fashion market.

We can highly recommend Brandsgateway to anyone looking to start a premium-luxury fashion online store."

ALLURE COLLECTIVE STORE
New Zealand
3 months using the app
September 18, 2025

Brandsgateway is by far, the best option when it comes to luxury dropshipping. From their seamless integration, to their fast fulfilment and delivery of products ordered, their efficiency is unrivalled. Their customer support team is also very responsive and efficient in solving issues that require support.

JOHNYCARRIBEAN
United States
Over 2 years using the app
August 28, 2025

The BrandsGateway Shopify app has been a great addition to my store. The integration is smooth, the catalog updates automatically, and the quality of the product images and descriptions saves me a lot of time. What really stands out is that the team is constantly working on improvements and updates — you can tell they’re focused on making the app better for sellers. Their customer support is also quick and helpful whenever I have a question. Overall, it’s a reliable solution for adding luxury fashion to a Shopify store, and I appreciate the way they keep refining the experience.

The Luxury Therapist
United States
Over 2 years using the app