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Excellent App & Outstanding Support!
I’m very satisfied with BrandsGateway. The app is easy to use, the product data is clean, and the sync with Shopify works smoothly. Their team is also very responsive and helpful whenever I have questions. The quality of the products and the overall service fully meet my expectations. Highly recommended for anyone looking for a reliable partner.
We are close to launching our new online store, which features an extensive collection of over 17k premium-luxury menswear products from Brandsgateway.
We have to mention the exceptional support from the Brandsgateway team. The responsiveness has been top-notch, getting fast and detailed answers every time. The communication is always polite, professional, and helpful, whether we have a simple question or need more complex technical guidance.
The Brandsgateway platform itself is solid. Integrating, synchronizing, and managing the product inventory is straightforward and efficient. Their product selection is super comprehensive and constantly updated with new products, making it easy to carve out a unique niche in the luxury fashion market.
We can highly recommend Brandsgateway to anyone looking to start a premium-luxury fashion online store."
High quality app and high quality customer service. Pricing automatics are not the easiest I have seen with other suppliers but still manageable.
I absolutely love BrandsGateway! Their support team is amazing — always quick to respond and super helpful. Emilija has helped me a lot, both through live meetings and email support. The app itself is very well structured, and the product sync works flawlessly. It’s so easy to choose what you want and then just click synchronize. I also love the products — great quality and beautiful selection!
They also host webinars from time to time, usually hosted by Michael, where you can ask questions and get really valuable insights — a great bonus for anyone running a fashion dropshipping store.
Very Satisfied with BrandsGateway. After attending two webinars, I decided to open my Shopify store and chose BrandsGateway as my dropshipping partner. Starting from scratch isn’t easy, but their support, app, and product selection have truly impressed me. I feel I have a reliable partner by my side. I look forward to continuing our collaboration!
Brandsgateway is by far, the best option when it comes to luxury dropshipping. From their seamless integration, to their fast fulfilment and delivery of products ordered, their efficiency is unrivalled. Their customer support team is also very responsive and efficient in solving issues that require support.
I’ve had a great experience with BrandsGateway so far. The platform itself is straightforward to use, but what really stands out is the support team — they’ve been genuinely helpful, quick to respond, and always friendly whenever I’ve needed guidance. It’s been reassuring knowing there’s a team that actually takes the time to help you out properly along the way.
Brandsgateway’s customer service is amazing! My account manager, Emilija, is very knowledgeable, engaging, and encouraging. She keeps me updated with helpful marketing tips, and while I haven’t made sales yet, her guidance gives me confidence and excitement for future success.
BrandsGateway has been an amazing partner to work with! Their team provides superb customer service, always friendly, fast, and willing to help. The provided onboarding videos and calls were incredibly helpful and informative, making the setup process seamless. I've found them to be a reliable and honest partner who delivers on their promises. I'd highly recomend them! Special thanks also to Emilia!
Terrible experience. The app doesn’t work properly on Shopify — you can’t even click on products to see their descriptions before importing. The interface is confusing; instead of selecting what you want to import, you have to remove what you don’t want, which is very inconvenient.
Worse, there’s a serious glitch: you can’t import more than 24 products. When you try to add more, the ones you already imported disappear from your shop. I contacted support, but the customer service was unhelpful and still insisted on charging the subscription fee even though the app doesn’t function properly.
There are plenty of better, more reliable suppliers out there. I don’t recommend this app at all.