Overall rating
2.9
Counts per rating level
  • 51% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 35% of ratings are 1 stars
February 16, 2021

If I could give them -100 stars rating I would. Terrible, terrible people!! I have subscribed with a presumption that I will have 15 Days free trial to test the app and their service and when I provided my PayPal details they charged my account for 89 EUR! When I contacted them about it they were playing dum and claimed that I have subscribed via their website instead their app, which when I installed in my store and wanted to start using it gave me an option subscribe via "BrandsDistribution" website or subscribe via App, I naturally chose the website so I can fill in all my profile details!! I waited for 4 days for them to respond and when they finally did I saw that they have terminated my subscription and refused the REFUND ME IN FULL. I am still contesting that and will definitely insist that they refund me! As far a the APP is concerned its total rubbish: - It is laggy
- It doesn't sync the qty's correctly
- It doesn't import the price comparison correctly
- Full of bugs
- The product description that they claim to have in 14+ languages is obscure to say the least, and also incorrect in most cases.
- SUPPORT IS NON EXISTING My final advice to all of the people considering using these SCAMMERS would be PLEASE AVOID THEM AT ANY COST and save your hard earned cash and your selves from headaches! SHOPIFY SHOULD REMOVE THEM FROM SHOPIFY APP STORE.

SuperShoppa.se
United Kingdom
4 days using the app
July 15, 2020

People do your research before you even buy into their subscription there charging you the same prices the these name brands sell on their own online clothing stores. I looked up on the drop shipping app a couple of items claiming my cost I then took a look at the brands online site for the same clothing item and they were charging at what my cost is. How can you make any money they are a scam you will lose money after paying there outrages monthly subscription of 100 U.S. and the outrages shipping cost on top of that beware always do your research

juniperWear
Canada
25 minutes using the app
August 13, 2019

Junk,and they over charge you for it,they have very little you would want to sell,and even if you find any thing,it will be over priced,and you won't be able to compete in the Market place

LeatherKingClothing
United States
21 minutes using the app
Brandsdistribution replied August 27, 2019

Dear customer,
we are really sorry your experience was not what you expected. We would like to assist you but we are not able to find an email address associated with your name. Could you please provide us with your email address in order to check the status of your account? Please send your message to the email address dropshipment@brandsdistribution.com
Thanks for your understanding,
Brandsdistribution Team

September 9, 2022

When you upload the products, the app upload different quantity. If you see 20 pieces, you can see ZERO in your shop... what!?

Italy World
Singapore
18 minutes using the app
December 31, 2021

I don't believe that this company can be so bad! 0 support and they don't answer! I had a simple problem enabling my account to add express shipping but they don't want to help.
Don't even think to start working with them, there are many better dropshipping companies out there.

Israel-Cart
United States
10 minutes using the app
Edited September 12, 2019

Let me tell you something.I added the app and one week later shopify put on hold my whole account wanted me to provide licenses for the brands i resell.Even after contacted them confirming i DROPSHIP thru BrandSync my account is still on hold.Shopify did not have their licenses but distribute their app .Do not pay app fee before asking for license.Unprofessional Behavior!

UPDATE!!
They never sent me the requiered papers.Deleted,install with caution!

Deutsch Frau
Germany
4 minutes using the app
Brandsdistribution replied September 3, 2019

Dear Deutsch Frau,
We are sorry to hear you are facing this issue with Shopify.
Upon customer's request, we always provide the authorization to resell the brands that we offer.
Please do not hesitate to contact us, we will help to solve this misunderstanding with Shopify. Write your request to dropshipment@brandsdistribution.com
Thank you,
Brandsdistribution Team