Reviews (105)

Overall rating
2.9
Counts per rating level
  • 50% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 35% of ratings are 1 stars
August 1, 2019

Superbe application pour les novices afin de pouvoir rapidement commencer avec Shopify. Je recommande grandement.

BrandFashion.fr
France
Over 2 years using the app
December 22, 2019

I am with @curious92.

Brandsdistribution kept asking me to subscribe but Shopify has already charged me. I have no access at all.
It's been a week, and the last response was, I have to subscribe and pay with Brandsdistribution first.

Up until now, I still haven't got my refund. I went to Shopify directly for help but they kept bouncing me back to Francesca who kept asking me to subscribe and pay first when Shopify already charged me.

Au Maria
Australia
4 months using the app
August 1, 2019

Muy buena aplicación, para el negocio dropshipping. Le falta tener varios idiomas para su uso. De resto, perfecto

ValeryShop
Spain
About 2 months using the app
Edited October 19, 2019

"STAY AWAY"
I didn't get any support, till last two months (subscribed and paid).. orders are listed up daily by customers but can't purchase from them. It seems spoiled our business and customer relationship because of pending orders

"Contacted customer service online but each reply cost every 5 to 10 min",

abxs
Qatar
3 months using the app
August 1, 2019

Great app, best supplier, original products at the best price possible, my costumers love the products

InnerCity Fashion
Slovenia
About 1 month using the app
August 8, 2019

c'est une application extra placer ses prouits n'a jamais été aussi facile j'espere qu'il sera bientot disponible pour les marketplace

Soupçon de regard
France
About 1 month using the app
August 6, 2019

This app has saved me so many hours of manual labor to input the stock and all the details. Stock is automatically updated with Brandsdistribution and you don’t need to hassle about orders going through when a client purchases. Highly recommend it.

My Wonder Wardrobe
Malta
Over 1 year using the app
Brandsdistribution replied September 5, 2019

Thanks for recommending BrandsSync! We're glad to hear our app is very helpful for your business. We wish you all the best!
Brandsdistribution Team

January 14, 2020

Remove this app from Shopify!!! Stay away from this app. Customer service is cold and unhelpful. You get the feeling that they're fine with taking your $100/per month without providing substantial guidance. This app gets below 1-stars and should be removed from Shopify.

Celseaus
United States
2 months using the app
August 5, 2019

Overall this is one of the better apps that I have used. There are a variety of products in the catalog and the app is easy to you. The shipping is fast. The one thing I don’t like is that some of the hottest items are never in stock.

FashionBagHut
United States
29 days using the app
Brandsdistribution replied September 6, 2019

Thank you, we are glad to hear you're enjoying BrandsSync and the dropshipping service.
Hottest items go fast! We get new assortments on a weekly basis. If you wish to stay up to date with the new arrivals and exclusive offers, make sure you receive our newsletter.
Brandsdistribution Team

Edited December 16, 2019

This app is requesting me to pay the subscription again even though Shopify charged me for the app. Now I have no access! I still have no access to buying products and Brandsync is not responding to my messages. The more time I spend with them the more my business is getting a bad reputation. Very very very bad at responding!

CURIOUS92
Ireland
2 months using the app
Brandsdistribution replied November 29, 2019

Dear Valued Customer,
we do apologize if you got mistakenly charged by Shopify. We already activated the related refund application.

Our customer service promptly replied to your query.

At the moment we see that your account is active, if this is not the case please contact us directly, sending us a message to our live chat or to our email address: shopify@brandsdistribution.com.

Thank you
Brandsdistribution Team