Next level Support
Support your customers first hand. Join them browsing your webshop and take over their mouse to lead them to what their looking for.
No download necessary
Create screen recordings of webshop visitors. Get first hand insights to better understand customer journeys on your webshop.
About browsxp ‑ Screensharing / Chat
Take your online support efforts to the next level. Step in when help is needed, remote control website visitors on the fly without downloads.
The simplest way to Screenshare with Customers
With the Co-Browse, Chatvisor makes remote control & screen sharing easier than ever before. By removing limitations like necessary downloads, the barrier for customers decreases substantially. All that’s needed is the implementation of a java script snippet. You can use this screen sharing technology for a variety of use cases. Advising customers on your website to find the right product, help them complete a certain process to drive sales/conversions or allowing them to share their screen with friends while browsing your site.
LiveChat & Core Aspects
Since screen sharing alone isn't too much fun, we developed the Chatvisor LiveChat, which we optimized for combining it with Co-Browse. This means, one snippet for your homepage – two features. The summarize, here the core aspects of BrowsXP.
No Download - All web-based. Website visitors need no client software, are ready to go.
Website Conversion - Help visitors finding what they want, turn them more likely into buyers.
Reduced Abandonment Rates - Connect with customers who are about to abandon the checkout process.
New Sales Opportunities - When advising a customer, you’ll get chances to up- and cross sell.
Customer Loyalty - Providing great support will generate loyal customers, which revisit you.
Now take your customer support to the next level – start using Chatvisor Co-Browse! Request your demo today.
See the app in action
Explore how the app works in an example store.View example store
Free to install
After trial, we charge for premium use based on session count.
Most recent reviews
Little Pretty Store ®
good app, but dont record all session, i want to watch sessions and i cant, it's tell me "no data found", only the live mode is working..
Thank you for your review. But you can activate recordings at Plugin -> Analytics. We don't enable it per default. Hopefully this helps.
this app does exactly what it says and it's free. easy to set up and it gives us the chance to improve the experience of our visitors. amazing !!