Reviews (177)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its strong customer support and intuitive interface, which simplifies setup and integration with Shopify. It is praised for efficient dropshipping features like product syncing and sourcing from local brands, reducing shipping times. The app also offers valuable wholesale options with bulk discounts and features like real-time inventory updates and automated checkout systems, enhancing product variety and operational efficiency.

Edited August 15, 2024

Customer support was polite and responsive to my initial concerns.

KIERIN FRAGRANCES
United States
7 days using the app
July 30, 2024

Too early to tell but it looks promising. However, the popup after I try to submit this won't go away unless I hit cancel. Now that's annoying.

Pioneer Kitty Market
Canada
30 minutes using the app
May 19, 2024

Testing it out and if it works then I can write a review. Hoping the desired result is achieved

Girls Girly Store
United States
About 1 month using the app
May 1, 2024

Lot's of flexibility and support on set-up David was very helpful on ensuring we had the best start!

Haven't had the app for an extended period so difficult to review performance of ROI at this stage - hence the 4 star.

The Sustainable Watch Company
United Kingdom
4 months using the app
Buddify replied May 4, 2024

Thank you for the great review. We are delighted to have you as part of the Buddify community.

July 17, 2024

haven't used this yet, but the format seems to be a good idea.

Keyster Baits
United States
12 minutes using the app
June 10, 2024

I haven't tried it yet but LOVE THE IDEA of it. Cutting out all the middle people and making our products more accessible. YES

Bitter Threads
United States
5 minutes using the app
Buddify replied June 12, 2024

Thank you for the great review. We are delighted to have you as part of the Buddify community.

May 23, 2024

I just signed up. Don't know anything about the app. It would be best if more time passes and the user gets to use the app and write a review

ztopshop
United States
7 minutes using the app
July 11, 2023

In theory, this is a great app and a great concept. It is really great to be able to sell other people's products and them, your products. However, on the whole, I have been disappointed with the app. After several months, it still hasn't lived up to it's promise in terms of sales. Since there was no trial period, I was a little reluctant to use it to begin with, and now it looks like I may have been right. Buddify has great customer service and tech support, but, I have found that, if you have questions about other sellers products, and reach out to those respective sellers, many of them don't even respond, which is also not helpful.

Amross
United States
10 months using the app
Buddify replied July 13, 2023

Thank you for your valuable feedback and for recognizing the great concept behind our app. We appreciate your honest evaluation and apologize for any disappointment you have experienced. We understand your concerns regarding the lack of sales.

It can take some time for other brands to discover your brand and products on our platform. While the speed of discovery varies from brand to brand, we want to assure you that we are dedicated to providing a fair opportunity for every brand to be noticed.

To support this, we offer a significant discount on our yearly plans. By offering this discounted rate, we aim to ensure that every brand has ample time to benefit from the exposure and discoverability that Buddify provides. We have seen that spending an extended period with Buddify increases the chances of brands being discovered and ultimately leading to successful sales.

We are glad to hear that you have had positive interactions with our customer service and tech support teams. However, we understand your frustration regarding the lack of responsiveness from some of the sellers. We will take this feedback seriously and work towards encouraging better communication and engagement among sellers on our platform.

We appreciate your patience and understanding throughout this process. If you have any further questions, concerns, or suggestions, please don't hesitate to reach out. We value your input and are determined to make your experience with Buddify a more rewarding one.

September 13, 2023

Seems like a great site.

My Store
United States
3 months using the app
October 10, 2023

Not sure yet til orders receiving.

HomeDirect
United Kingdom
9 minutes using the app