Drip Apps: Build a Gang Sheet

**UPDATE** This guy has now blocked access to this app and shut us out of out completely for this review. His fragile ego couldn't handle being wrong. Is this who you want to have access to your business? Lawsuit incoming.
*UPDATE* Since leaving this review, the owner of the app messaged me on my personal Facebook account (super weird) to proceed to tell me that it was somehow my fault that these problems happened because I didn't reach out to him personally...I don't know this guy. My fault that their support didn't respond multiple times to my inquiries, my fault that their unsupported feature lost us thousands of dollars, my fault that they didn't tell any of their users that this feature had changed since implementing it. Make that one make sense! He called me insane for leaving the original review below and was a crybaby about any sort of criticism for how he handled the situation. This was a clear violation of Shopify's partner policy that has been reported. Looking at their other most recent review this seems to be a pattern. Super unprofessional. Got some great screenshots for a Youtube video though.

If you have a look at his review response it really proves my point here. I also have a screenshot of him saying that there was no warning message when the feature was originally added, but nice try buddy.

*Original* I've spent a year with them and it started off great, but support got worse and worse as time went on. Major bugs are coming up with zero response from support which is pretty ridiculous after paying them thousands of dollars. We'll be leaving to build our own solution.

Sounds great on paper, you may wanna check the negative reviews first before installing.

They boast these features for their app, but wont tell you until later that they dont work for the base subscriptions. There are other companies out there that offer their full package with the regular subscription. Probably best to use those instead.

UPDATED: Because I left a one star review for their refusal to fix their own issue with their app, they blocked all access to the app on my end. Which means customers can upload their images, they can charge me for the upload, but unable to download it on my end.

If this company is able to do that to a customer, and will/have done that, and sends unprofessional emails, then they arent a company you should trust with your personal business.

Here is the story so you have context: I wrote them about a feature that wasnt being applied to my account. They replied with that they cant fix it. So, because they dont offer the full features, i left them a 1 star review. An app that doesnt function as it should, gets a 1 star review.

They replied by locking me out of being able to download the files my customers upload on my end, while still charging me for the uploads. Halting production, taking money, and being petty.

Ask yourselves, do you want to give that much control over to a company who can do that in your store?

Don't.

As of right now we are reporting "Drip Apps: Build a Gangsheet" to shopify for fraudulent activity, which submitting screenrecordings, screenshots, and submitted emails.

Something like this should be reviewed by Shopify, and as a vendor, you customers should be very aware of the amount of power you give these guys. DONT TRUST THIS APP.

The entire team is amazing! Jasmine is fantastic and is always available to help. The actual App itself is so user friendly and has so many features. They are constantly added more features and improving the experience for the user. 10 out of 10 recommend