Bundler ‑ Product Bundles

Bundler ‑ Product Bundles

Reviews (1,936)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting conversions and average order values through easy-to-use discount and bundling features like Buy One, Get One Free and Mix and Match. It integrates smoothly with websites and POS systems, offering a user-friendly interface and customizable options to match store themes. The responsive customer support typically resolves issues within 24 hours, and a free plan caters to new or small businesses.

September 17, 2024

Very frustrating. It started charging me a monthly fee when I wasn't even using it.

I started a free trial and months later found out I was paying.

Council Oak Supply
United States
3 months using the app
Bundler.app replied September 25, 2024

Hi,
We have tried to contact you over the email and over the phone, but never received a reply from you. We would like to see if we can issue a refund for the charge, but just need a bit more information from you.
Can you please check get back to us at support@bundler.app ?

Thanks,
Bundler app team

November 17, 2024

This is the worst app I have ever used. This app ruined my product page and moreover it is very confusing and hard to setup. No chat support as well, i have to email them in order to fix the issue, how on earth this is running

Mightygene Store
Hong Kong SAR
6 days using the app
Bundler.app replied November 22, 2024

Hi,
We have tried contacting you over the email and phone to resolve this for you, but we can't seem to get any reply from you.
Can you please get back to us on support@bundler.app so we can help you out?

If anyone else is experiencing any issues with our Bundler app, just send us an email to support@bundler.app and we will help you out asap. Our app is meant to work with 99.99% of Shopify Themes, which means that if there is any display issue on your shop, we can resolve it :)

Best Regards,
Bundler app team

November 4, 2024

Zan M. Quick response and fixed the problem right away. Thank you. The app is easy to navigate and use.

MandMcares
United States
6 days using the app
Edited September 30, 2024

Very good app and customer service! Big thanks to Josh for the amazing help!

Alinastore
Netherlands
12 months using the app
August 28, 2024

I had a fantastic experience with the Bundler app, thanks to the excellent customer service provided by Marko. He assisted me with verifying my store and promptly removed the "Powered by Bundler" label. The entire process was completed within a day, and I was impressed by how quickly everything was handled. Marko was very professional, friendly, and responsive throughout. Great customer support and a smooth experience overall—highly recommended!

Panda Cozy Corner
Italy
About 2 months using the app
October 14, 2024

Recommended. Meets our needs. Flexible.

Left Justified Studio & Prolific Games
United States
About 3 years using the app
September 5, 2024

I like the app functionality and it works to increase both our conversions and AOV which is most important. Customer support also answers fairly quickly via email.

I rated three stars because I would love if the interface was smoother and more aesthetically pleasing. And, maybe I'm spoiled but I'm used to Shopify apps that I use having a live chat for immediate assistance. Like I said, they usually answer fast via email, but live chat would be faster. I have a paid plan and I've noticed that live chat is customary with Shopify apps.

However, I still recommend because it's built for Shopify, customer support has always responded and resolved my issue, and it does its most important job which is to increase our sales.

Zigleys
United States
3 months using the app
September 20, 2024

great s far haven't had any problems will carry on using and hope I don't run into any more problems.

everywearhoods
United Kingdom
20 days using the app
September 19, 2024

i would reccomend this app to others because it is free which is good for beginners.

BEEGLEAM™
Pakistan
2 months using the app
September 8, 2024

Very easy to use. I am really happy with this app. Thanks

The Little Things
Canada
12 months using the app