Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and increase average order value through flexible and easy-to-use deal and bundle creation options. It's praised for its reliable performance and significant contribution to revenue growth. The customer support team is noted for their quick responses and efficient problem-solving, even outside business hours. The app also offers valuable guidance for maximizing bundle effectiveness.

September 3, 2023

great support and very quick response

allyourneeds.ch
Switzerland
4 months using the app
Conversion Bear replied September 6, 2023

Thank you for the review, we really appreciate it!

August 5, 2023

Responded quickly (faster than I thought) and sorted out my issues as i asked, would recomment to everyone

fuzzyfable
United Kingdom
9 days using the app
Conversion Bear replied August 7, 2023

Thank you for the review and glad to hear that our customer support team was able to quickly respond and sort out your issue.

August 8, 2023

Bundle Bears app is fantastic! Abuzar's support was incredible. Quick issue resolution and friendly assistance. Highly recommend!

psyah
United Kingdom
10 days using the app
Conversion Bear replied August 11, 2023

Thank you for the review! Glad that Abuzar was able to quickly resolve your issue.

May 15, 2023

they charged me for nothing. they are scammers i want my money back. i didn’t wanted to subscribe to monthly payments. and they did it by themselves.

CloudyShop
United States
2 months using the app
Conversion Bear replied May 15, 2023

I'm so sorry to hear that you had a negative experience with our app. We take customer feedback very seriously, and we're committed to providing the best possible experience for our users.

I want to assure you that we don't charge merchants without their explicit approval. When you installed the app, you were prompted by Shopify to approve the subscription plan. We as app developers don't have access to your credit card. Moreover, our app doesn't offer a free plan at all.

I understand that you're frustrated, and I apologize for any inconvenience this has caused. I would like to offer you a refund since you haven't gained value from the app.

To process your refund, please contact our customer support team at support@conversionbear.com . They will be happy to help you get your refund processed as quickly as possible.

In the meantime, I would love to hear more about your experience. What didn't you like about the app? What would you like to see us improve?

Your feedback is important to us, and we're always looking for ways to make our app better.

Thanks for your time,
Eyal

October 14, 2023

Die app tut was es soll und der support hilft einem sehr schnell

Kaliteas
Germany
About 1 month using the app
Conversion Bear replied November 1, 2023

Vielen Dank für Ihre 5 Sterne Bewertung! Wir freuen uns, dass Sie unsere App mögen und dass unser Support Sie schnell und zufriedenstellend unterstützt hat.

July 14, 2023

Very nice supprt, if you ask for help, they reply very quickly and solve the problem.

Cozyslipper™ | Officiel Hjemmeside
Germany
12 days using the app
Conversion Bear replied July 17, 2023

Thank you for the review and glad to hear that our team was quick to answer your questions and solve your issue.

November 14, 2023

Prompt, helpful customer support!

Arcturus Gear
United States
About 1 hour using the app
November 9, 2023

Very helpful and kind!

Incomoda.nl
Netherlands
33 minutes using the app
Conversion Bear replied November 15, 2023

Thank you for reviewing our app, and glad that our support team was helpful!

August 15, 2023

Une aide incroyable de la part de Maria, elle m'a tout expliqué de A à Z et tout fonctionne parfaitement !
Merci

Me-Time.fr
Belgium
Almost 2 years using the app
Conversion Bear replied August 17, 2023

Thank you so much for taking the time to leave us such a glowing 5-star review about our product bundling app! We really appreciate it and we're so happy to hear that you're having a great experience. Wishing you a wonderful day ahead!

July 4, 2023

Perfect Customer Service. You can reach them by chat and they are very friendly and always ready to help

Jampri Schweiz
Switzerland
About 6 hours using the app
Conversion Bear replied July 10, 2023

Thank you so much for your five-star rating! We are happy to hear that you appreciate our customer service. We are glad that you're able to find help through our chat support and that you found our team friendly and helpful. We're grateful for your positive review and hope you keep enjoying our service in the future.