Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective product bundling feature, which has reportedly increased sales and average order value. The widget integrates seamlessly with product pages, enhancing customer experience. The free gift feature and customization flexibility are also appreciated. The support team, especially a representative named Abuzar, is praised for their proactive assistance and valuable insights to improve app usage. Merchants credit the app for boosting conversion rates and significantly impacting sales.

October 5, 2023

top

Charme Houme
Switzerland
About 5 hours using the app
Conversion Bear replied October 10, 2023

Thank you for the 5-star review!

July 7, 2021

We don't think this app deserves 5 stars we had a simple issue where the bundle was not showing the discounts on checkout page but they absolutely refused to look into this and claimed it was our fault.

Cali Tiger
Australia
2 days using the app
Conversion Bear replied July 11, 2021

Hi there,
our support team was able to confirm bundle discounts are applied and working in your checkout page.

I guess you mean discounts are not shown in your ajax / drawer cart?
That might happen.

No worries, it's an easy fix.
Here's how to add support for showing discounted prices in your cart:

https://conversionbear.freshdesk.com/support/solutions/articles/48001172983-bundle-discounts-do-not-show-in-the-cart-page-cart-drawer-ajax-cart

Need a hand? Our team would love to help you get that done.

We deliver best in class support and are eager to solve any issue our customers face - big or small.

125 five star reviews will vouch for that.

Our team is at your service.

Jonathan.
Founder @ Conversion Bear

August 11, 2021

I highly highly recommend against getting this app. After installing this app my conversion rate fell drastically. Usually, i never write reviews but if an app affects me negatively I will. I had a conversion rate of around 4% and then its dropped to around 1-2% after using it. Very Very Very disappointing results. Would not recommend at all. I found it was very slow when loading on my site, i think this had something to do with its bad converting rate.

thebodtoner
United States
2 days using the app
Conversion Bear replied August 13, 2021

Thanks for the feedback.
I shared it with our team members - we take our customer experience very seriously.

I would like to address a couple of issues you brought up:

💸 Bundle revenue and conversion rates

Bundle Bear generates over $2,000,000 a week across thousands of Shopify stores.
Some of our customers are making over 10000X ROI.
This last month, one of our customers made $1M in bundle sales alone (while spending $19.99).
Are your customers interested in getting bundle deals?
Maybe they're not.
If they are - the app will help you grow sales significantly as it has for other businesses.

🏃 Loading times

The app is loaded after the entire site is loaded.
We do not inject any code to your theme files to avoid leaving dead code in case you uninstall.
We rather stay risk free and avoid leaving messy themes behind.
The app's script is less than 70kb - probably smaller than the smallest image in your store.

📈 Store conversion rate

If you feel it dropped your conv rate - I apologize for the experience you had.
I see you've mentioned %.
If the sample size is small, you'll experience high fluctuations.
I mean, a facebook ad could be considered as a great success after 100 views, but revealed as really bad at 1000 views.
As the app was installed for a few days, I think this could be the case at hand.
It's worth mentioning the app is embedded in the page and applies discounts automatically. There's no added friction here - it's seamless.
I'm happy to offer an extended trial so you can test the app with larger audience size, over a longer period of time. Just say the word, and we will be happy to enable that for you.

A few last notes:

(1) We have a satisfaction guarantee policy. If you're not happy with the app, we'll refund you. No questions asked.

(2) I'm sure our team would have loved to help if you had contacted us prior.
We deliver best-in-class support and are eager to solve any issue our customers face - big or small.

129 five star reviews will vouch for that.

If you want to give the app another try - let us know.

Our team will do everything in our power to make sure you have a five star experience as well.

Cheers to more sales,
Jonathan.

March 9, 2021

Great app and very flexible, especially for a free app. Also, Lynda from customer service has helped me on several of my Shopify store integrations, was very patient with all of my questions, was always very fast to respond to my emails and was polite and helpful in all of our interactions. She even spent 2 hours troubleshooting my theme code, which is a level of service that is way above anything I’ve ever received from other app/technical service providers. Software companies need more team members like Lynda

All Citizens
United States
1 day using the app
March 16, 2023

App geht gar nicht und kann man im onlineshop nicht interrgrieren. Ich habe keine lust mehr auf dieser Kack

FitWorry
Switzerland
1 day using the app
Conversion Bear replied March 16, 2023

Hi there,
our team will be happy to help you integrate the app to your theme.
You can reach us via live chat or email support@conversionbear.com.

If you wish to do so yourself, please follow the setup guide:
https://support.apphub.com/en/articles/6265424-themes-2-0-how-to-add-bundle-bear-to-your-store

It seems the app was installed and used for less than 30 minutes on your account.

We are not aware of any bugs or issues, and it is currently being used across 5,000 Shopify stores of all sizes. A live example can be found inside our demo store.

We deliver best in class support and are eager to solve any issue our customers face - big or small. Over 200 five star reviews will testify to that.

Jonathan
GM @ Conversion Bear

February 1, 2023

Perfect geholpen! Maria is een topper! Ik kreeg de bundel zelf niet op mijn product pagina maar Maria heeft dit binnen 3 minuten voor mij gedaan.

Milono
Netherlands
1 day using the app
August 8, 2023

This app is great! We had to make a few changes to customise our design for the offer but Abuzar was awesome to deal with, super helpful!

Claudia Dean World
Australia
About 21 hours using the app
Conversion Bear replied August 11, 2023

Thank you for taking the time to leave a 5-star review for our product bundling app! Glad to hear that Abuzar was able to help you out on your customizations.

February 18, 2021

The app installation was easy and the dedicated support was very helpful. I suggest to try the app!

Selvatiq
Italy
1 day using the app
April 22, 2021

Very easy to set up and customize the bundles. I wasn't able to get the bundles to show up on my product pages or in the cart so I reached out to the company and they were very helpful and installed everything for me. Thank you!

ARRA Creative
Canada
1 day using the app
March 22, 2021

Great app, boosted sales in the first day! Easy to use and customer support was fast and efficient when I had a question

OnlinePharmacy
Ireland
About 22 hours using the app