Reviews (412)

Overall rating
3.8
Counts per rating level
  • 40% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 16% of ratings are 1 stars
Edited April 9, 2020

The buy button is quite good but the images are very low res on our website that pull from Shopify and it looks bad. They should know photos are the most important thing. I get page load speeds, but at least offer users the option to show higher res photos, big disappointment. Otherwise really like the buy button.

pettyjohnelec
United States
Almost 2 years using the app
Shopify replied April 11, 2020

Thanks for taking the time to leave us a review. I'm glad to hear you like the Buy Button app, and sorry that you've had trouble with your image resolution. This sounds like it may be an issue unrelated to the Buy Button itself; nevertheless, I'd be happy to take a look into this for you. I've gone ahead sent you an email with more information and some questions. Hope to hear from you soon! - Ryder, Shopify Support

May 21, 2019

It works for very simple projects. BUT, it uses a separate cart, which cuts it off from the normal website. So someone cannot add to cart from your site and from the buy button on your site.

Mr. X Label
United States
Over 1 year using the app
Shopify replied June 14, 2019

Thanks for sharing this feedback on our Buy Button app! Currently this is a limitation due to Buy Button being designed as a separate sales channel then your Online Store. There is an alternative to the Buy Button for the functionality you're looking for and that would be using cart permalinks. I'll send along an email with more details if you're interested! - JP, Shopify Support

December 1, 2022

This app was terribly coded. It doesn't center the button on your page even when you set it to do so. Furthermore, the button wasn't showing up on mobile.

Kayra Joy
United States
Over 1 year using the app
Shopify replied January 15, 2023

Thank you for taking the time to share your feedback. Based on what you shared, it sounds as though there may be something extenuating preventing changes from taking effect. I encourage you to connect with our Support team (https://bit.ly/2AWw5VA) so we can help you troubleshoot this matter further. -Olivia, Shopify Support

August 29, 2016

I love the idea, but there are things that should be fixed ASAP.
1.) It's painfully slow, endless number of requests needed in order to load the iFrame.
2.) Not customizable.

Zoicbar
United Kingdom
About 1 year using the app
Edited February 18, 2016

Does not work for embedding in Tumblr posts as advertised. The HTML elements are ignored and converted to a single text link.

Variant selection dropdown also disappears.

Great concept. But doesn't work as advertised. Hoping for Tumblr updates and a future five-star review!

Bee High
United States
9 months using the app
Edited August 25, 2020

We wanted to use it on our pages and blogs, but the button led the user to a new cart instead of the store's cart. Not useful. It's nothing to be "fixed" as in the developer's reply, it's the limitations of the whole app itself.

Satin Crystals
United States
8 months using the app
Shopify replied July 24, 2019

Thank you sharing this feedback on the Buy Button app. I'm sorry to hear about the troubles you're having with the cart pages, and I'd really like to look into your specific experience further. I've sent you an email so that we can discuss this in more detail. I look forward to hearing back from you! - Rae, Shopify Support

October 3, 2019

Really need custom themes and apps to come across to Buy button. these are the major part on how my customers choose a product and advise me of their information required on that Product. will probably close my account as not suitable for my needs

The Marketing Shop
Australia
8 months using the app
Shopify replied October 10, 2019

Thank you for sharing this feedback! Having apps and themes work with the Buy Button can be a bit complicated, as the Buy Button is intended to be installed on a third party website. This means that the functionality of the site is handled entirely outside of Shopify.

That being said, we’re always working to improve the way our apps work, so I’ve followed up with you via email to log your feedback for our development team. -Lizzy, Shopify Support

August 7, 2020

It needs work. Needs to be more user friendly and provide better User Interaction/User Experience. People find it hard to trust buying through this buy button, all my customers are using Paypal instead.

Steer Custom T-Shirt Design
United States
7 months using the app
Shopify replied August 20, 2020

Thank you for writing your review and for providing your suggestions on how the Buy Button app could be improved. I will be sure to submit your feedback to our team who build and develop the app. Merchant feedback plays a large part in determining what changes we make to the platform, so your comments here are much appreciated. -Oliver, Shopify Support

October 15, 2019

Needs the ability to add more than just one product at a time at a time instead of having to create collections (since I like to add these buttons to the end of a blog so the combination of items will be different)

Also wish there was a way to custom design the "View Product" button since there are some unnecessary things that show up when I click on view product (but I don't wanna have to change the product page just for that). View Product button literally pulls everything from your product page including custom codes. It just looks awful

phiaton
United States
7 months using the app
Shopify replied October 23, 2019

Thank you for taking the time to write your review and for providing us with your feedback. I can certainly see why these suggested changes to the Buy Button app would be helpful and as such I have submitted this feedback to our development team for their consideration. Merchant feedback plays a large part in our decision making process when it comes to making improvements to the apps that Shopify offers, so we appreciate you letting us know your thoughts on what would help make the Buy Button app more useful. -Victor, Shopify Support

Edited December 13, 2018

Lacks some features that should be built into the button including more layout options.

Also had to hand code each button to route to the correct domain instead of the shopify.com checkout domain. Fix this please.

Innovative Pro Design
United States
5 months using the app